An Affair To Remember

I called several catering companies before deciding to go with An Affair to Remember. The owner, Adrianne, was the ultimate reason I decided to choose this company. She is extremely kind, patient, informative, and her food is absolutely delicious. She was willing to work with me to come up with a fantastic menu for my wedding even though we have a limited budget. The other companies I called were extremely short on the phone and acted like they weren’t even interested in my business. My tasting was even better than I expected. The food was so good that we ate every bite. Adrianne also took time out of her busy schedule to help me with ideas for flowers and décor that fit within my budget. She is really willing to go the extra mile to help her clients and it really shows how much she cares. I feel like I am in really good hands and I can’t wait for my big day.

This is hard for me to review. Let me start with the good. The food is amazing. Hands down better than Pink Avocado or Sterling (of these two I’d pick Sterling for food). The other reason why I initially chose these guys was because they seemed like a smaller operation than Sterling. That is to say, they seemed a bit more local and not quite so much of a large corporation. I worked mainly with Matthew, and this is really where my impression of the company started to go downhill. Matthew likes to talk, a lot. But that also means that he is not listening to you and what you want. He spends more time explaining why he hasn’t gotten something done than just doing it, and more likely than not you will have to hound him down the weeks before your wedding. AATR does some of their glass and plate rentals through Première Party Central but then they send you the inventory list for you to double check, even though you always go through AATR. Matthew kept blaming Première for why the order was wrong, but it took me 10 minutes and one phone call to Kelly to get it all straightened out. In my mind, I shouldn’t have to do my caterers job. Matthew kept telling me what he wanted to do for the table arrangement on the day of my wedding, and it took me more than 3 occasions to finally explain to him that it was my wedding and we were doing what I wanted. I should have known then to fire him. Oh and two weeks before the wedding I sent him a text message asking why I didn’t have my final invoice yet. His response was «which bride is this?» To which I replied «Oh, I see I’m not the only one waiting for you to get back to them.» This is consistently Matthew. The day of the wedding the food was great, but there wasn’t enough! Not because I didn’t order enough, but because they couldn’t produce it fast enough. My dad went back to the kitchen when the food ran out and the response he got was «people are eating too fast» Are you kidding me! You know 100 people are going to rush a tent, you need that food ready, or you need to bring more help. At one point the water station was empty and my dad again had to go back and find someone to fill it. Horrible! And then I found out through a guest that they ran out of lime juice. Why? Because the bartenders were making the wrong ratio of lime juice to tequila for the margarita drinks so they ran out of juice. Even though they had our recipe far in advance. But Matthew didn’t come tell me this, so I, the bride, had to go to the kitchen and b**ch him out. I *think* they eventually got more. My parents and I are now in the process of trying to get the company to refund the money that we are due because of all these disasters. Oh yea, and the pasta bar was to have 4 burner stations, but one didn’t work and they didn’t bring any backups, so they only had 3. Why would a reputable caterer not bring backups? Oh and although we went over the wine/​margarita glass order about 20 times, they were still wrong. Which means I paid for something I didn’t get. Unless this company shapes up, admits their mistakes and pays us back for them, and fires Matthew, for all the headaches that I had, I can’t recommend them. Yes, their food is the best, but I can’t imagine telling any other bride to go through what I went through with Matthew. Oh and their «chef’s station» is a joke, avoid that. I’m happy that my guests got food and didn’t realize too much what a disaster this caterer was. It’s been 3 weeks of communication with the owner and still no resolve. If he is reputable enough to say «I’m sorry for our mistakes, heres your refund» then I will review my response and perhaps change my opinion a little. Either way, Matthew might be a nice guy, but he is a terrible event planner.

Great food, excellent service. Everything you’d want in a caterer and more.