This is the second time I’ve visited this salon. The first was a couple years ago and my first experience was fine which is the reason I’m not giving them 0 stars. I don’t remember anything happening that would have made me not want to go back this time. So when my daughter wanted to take a couple friends for mani/pedi’s for her birthday, I called Art, Nail and Spa up since it’s close to my house. The atmosphere is fine. It’s like any other nail salon. They got us right in on time so I was happy there. When my daughter left the salon table to show me her manicure, her nails had streaks in them and I unfortunately had to ask them to touch up most of her fingers. We waited under the dryers for 15 minutes or so, then went to get a bite to eat. The girls manicures and toenails were chipping the same night we left. I was disappointed that I’d just spent $ 160 including tip for the four us and three were unhappy. At that point, I figured they were girls and weren’t being careful and figured I’d spent the money on the ‘experience’ not so much the mani/pedi. Until the next morning when my polish literally peeled off my finger nails… almost like play nail polish does. The pedicure I had, I had not put shoes on for a full 24 hours… after I put shoes and socks on Sunday morning for a walk, I took my socks off and the polish was ruined. The socks had left an impression in the polish as if I had just painted them a hour ago. I don’t know what the problem was. I can see one of the polishes being bad but every color, every hand, every foot… completely has to be redone 2 – 3 days later? What a dissappointment. I won’t be going back unfortunately.
Katie J.
Place rating: 3 Austin, TX
One great thing about this salon is that I’ve had 3 gel manicures here so far, and they’ve all lasted almost a full month before I’ve had to change them. The down side is that they don’t have many colors that are all that appealing. I’ve liked the ones that I’ve gotten, but I will have to go somewhere else if I want more choices. Service is usually friendly, but I’ve also had them forget about me while helping other people(while waiting to have my gel polish removed… it takes a few minutes, but you don’t have to leave them soaking for 20 minutes). Prices are reasonable, and the quality has been great. I always just walk-in without making an appointment, and I’ve never had to wait more than a few minutes before someone is working on me.
Inf P.
Place rating: 4 Austin, TX
I was a walk in/walk out«customer». I can’t speak much to the service, except to say it seemed to be a clean place, and the ladies were nice when welcoming me. I had to leave for the simple fact that there wasn’t any gel colors that interested me. I mean seriously– What good is a great manicure if you don’t love the color you’re getting? Why is it that nail salons have overflowing wheely carts full of regular polish, and only 2 little baskets of gel in depressing colors? I realize these are first world problems, but it drives me effing crazy.
Tina P.
Place rating: 2 Cedar Park, TX
I went here for the first time last week because I was unable to go to my usual nail place. When I left, I was very happy with how my nails looked. However, my gel manicure started chipping the very next day. Now, a week later, several of the nails are chipped. Usually, my gel manicures last 2 – 3 weeks. My pedicure still looks fine. Maybe it was an off day for them, but for the price and the quality, I won’t be going back.
Allison L.
Place rating: 5 Cedar Park, TX
I’ve been getting my nails done here for over a year. They are the best price in the area. They do a great job. They accommodate everyone. I’ve never seen them turn anyone away. They get pretty busy sometimes and they don’t crack under the pressure. They are always positive and friendly.
Mollie G.
Place rating: 5 Austin, TX
great place! Lovely staff and good service.
Karen n.
Place rating: 5 Austin, TX
Couldn’t have been better! I highly recommend them-they were attentive; it was very clean; the chairs were comfortable and everything on the chairs worked. As a bonus there was no language barrier. It was a wonderful and relaxing experience.