Ausley Algert Robertson & Flores Llp

Tom Ausley (the founder of the firm) represented me in a complicated, emotionally charged divorce with significant money at stake and 3 children. Mr. Ausley met with me the day after my inquiry and spent over an hour with me, patiently engaged as my story unfolded. I was scared & emotionally distraught and he & his staff put me at ease.
I had meet with 2 other high powered attorneys and frankly, they made me even more anxious
and scared, reveling their tactics for preparing the other side for «slaughter», so to speak.
Mr. Ausley, a wise, imposing figure with decades of experience under his belt, had a calming, seemingly compassionate demeanor as he explained my options and responded to my questions. He was concise in explaining the process and his fees and i felt like I was in capable and competent hands almost immediately. Mr Ausley was always respectful and responsive and I felt like he truly cared about the lives and future of myself and my children.
His unparalleled negotiation skills made the process as painless as it could possibly be.
The entire staff at the firm was caring and more than competent. The team Mr Ausley assembled to work on my case was excellent and while divorce is an tragedy, where no one wins, i believe that Mr. Ausley achieved the best possible outcome for me and my children.
Mr Ausley and several other attorneys in the firm have received much recognition and numerous awards, deservedly so, in my opinion.
What I applaud and the basis for my 5 star rating goes beyond that. Mr Ausley not only provided myself and my family with the best possible legal representation in Austin but he did it with class, integrity and sincere compassion. For this, I highly recommend Mr. Ausley and his firm.

Over the years, I’ve worked with 9 or 10 attorneys for various reasons. The attorney’s who are poor communicators (including those who are extremely slow responders) are usually the one’s I have the least amount of patience for.
I read through this firm’s site… they seemed like a decent sized law firm. I called at 8:30am, spoke with a receptionist. She said I had to speak to a paralegal before they could decide which attorney I should work with. I left a voice message for the paralegal.
No call back that day. It was noon the next day when I called to follow-​up. The receptionist was very nice… she actually had my name on a piece of paper in front of her. She said she would transfer me to someone who could talk to me right then. It turned out all the paralegals were out of the office. She asked if I would call back later. At that point I was a little irritated. I’m trying to give them business and they are doing everything to not accept it. I told her that I wanted someone to call me back by the end of the day. No one did, and now I am on Unilocal to voice my displeasure.
48 hours for a paralegal to return a call for potential new business. How long would it take an attorney from this firm to get back to me… I can’t answer that, but I am not willing to find out.
As a result I have contacted another law firm with a good reputation and found them to be very responsive.