Austin Home Systems

My review is based on potentially hiring Austin Home Systems. My initial contact was via their website and a contact form. I was promptly sent an email response, then a prompt personal call from a representative. Great! We discussed at length my needs and I felt that the company could do a great job. Still feeling great! However, I was promised a call from «the owner» to see if this was a job they wanted to take. Reasonable enough. The caveat, I believe was that my needs were a bit low budget for their appetite. I was hoping to use existing equipment and get suggestions for future (or maybe now?) improvement based on my space and needs. Once I was hit with a «Would a (insert very large number here) budget be in the realm of what you were thinking?» my gasp of a reply, and no promised return call, Unilocalers… my final impression is AHS «may» be for you if you have very expensive taste and the wallet to support it.

I purchased a new construction home in Lakeway that was about 95% finished. My last home was a Smart Home, and I wanted my new home to be one as well. I got some estimates, met Jason, and found that he was the most knowledgeable about both equipment and installation. He listened to everything I wanted and we came up with a plan. 7 TV’s, with surround sound in 2 rooms, 3 Directv receivers, 2 Apple TV’s and a Roku. Now I can control 5 TV’s, HVAC, indoor and outdoor lights and my alarm system with my iPad or iPhone. Whenever there was a glitch, and with a system this complex there were bound to be a few, there was a technician here within 24 hours to take care of it. I can’t recommend Austin Home Systems enough. I love my new system, and am glad that I picked Austin Home Systems to install it.

About a month ago I contacted several companies to bid an A/​V system for my new condo. Jayson responded quickly and gave me a bid that was in line with the others, but offered much more help over the phone and their labor was quoted lower than the other guys, so I gave them a shot. He even invited me to his personal home to see some speakers that I was considering.
Jayson was such a great help during the entire process. I sort of knew what I wanted and he showed me several different options (by several options I mean that I made him re-​quote the setup with different equipment about 20 times). I finally landed on a setup that I was happy with and pulled the trigger. The install was professional and the system looks and sounds fantastic. We ended up not needing one piece of equipment because the new Denon receiver had the option built in, so I actually saved a little from the quote, which was music to my ears.
Overall, they did a great job. All pros, no cons to this experience. I wish my other «home gear» shopping experiences were like this!

AHS did a great job designing and installing our A/​V system. They incorporated several pieces of equipment we already had, without trying to sell us new. The actual labor time exceeded the quote by a few hours, but they didn’t try to charge us extra. Lucas did a good job training us on the new system, and even returned to fine tune it a couple of weeks later without additional charge. The installers performed magic, in my opinion, fishing wires through an impossibly small crawl space to install a wall-​mounted TV without making access holes in the ceiling or wall. That feat alone saved us a few hundred dollars in sheetrock repair and painting. The components and associated wiring were installed very neatly, and our home was left clean and orderly. All the boxes and left-​over parts were left neatly stacked in the garage. (One star off for not removing the mountain of trash and recycle generated by the project. It took me hours to sort through the boxes, plastic, styrofoam, and trash bags, find all the operating manuals, separate out all the recycle, break down the boxes, etc. Then it took several rounds of trash and recycle pick-​up to finally get rid of it all.) The crew was on time every time, with no cancellations or rescheduling. We were very happy with the work and continue to enjoy the system. I confidently recommend AHS for all your A/​V needs.

The Austin Home System’s guys have been in and out of my new high tech James Bond house for the past few months and they have gone above and beyond and been nothing but a pleasure to work with.
I can now control every TV, DVR, DVD, stereo, thermostat, light etc in my home from my iPhone or iPad. The wiring is meticulous and neat and precise.
They did an excellent job and now I want to keep adding stuff just to keep them around.
Austin Home Systems is a great company who is so diligent in their work –I highly recommended them!

I had the best experience with Austin Home Systems. I researched and bought the speakers/​receiver and set everything up myself. I love, love, love consumer electronics, so I wanted to go through the experience to learn more about home audio. At any rate, I realized I needed assistance to mount the back two speakers (wiring/​electrical/​attics all things I definitely avoid). So I called Austin Home Systems. Lucas came to my house personally because they were booked for consultations a month out. Within four days he scheduled the installation. The installation specialists — JD and Eden were phe-​nom-​e-​NAL! They not only wired and mounted the speakers, but they optimized the connections among all my components so that things worked far more efficiently and made the most of the limited connection slots. They also hid 90% of the MOUNTAIN of wires that were crammed and visible below the television credenza. Excellent service and expertise are worth every penny when you consider the value of your own time lost taking ten times longer to attempt the same task (poorly). I definitely recommend Austin Home Systems. And plan to buy products from them in the future.

I’m not an electronics shopping lover, to say the least. The last time I bought any stereo equipment was in 1991, I think. I’ve been wanting to get speakers for my house but haven’t had the drive to actually research it all and figure out how to do it. So, it seemed like Austin Home Systems was my answer — they come to your house and tell you what would work best for you and install it.
Pros: Lucas did come to my house and made some great recommendations for me. The prices seemed very reasonable and I didn’t feel like he tried to sell me more high end products than I needed or wanted. He even worked a lot with what I had, which I really appreciated. helping me prioritize. In the end, I like my system very much.
Cons: They blew out the installation budget by 50%. This was pretty shocking to me. Also, I was quoted «a» hole in the wall and instead got 11 holds in the ceiling and one hole in the wall, which now have to be repaired.
Like I said, I like my system very much and I’m glad Austin Home Systems got me moving but it all cost a lot more than I had planned.