Capitol Motorsports

I have purchased a car from them have paid on the car for almost 2 years. Have made my payment on time except for twice but I have always called them to let them know I would be a couple of days late. Recently made a payment on November 25, 2015, payment wasn’t do until 26^th, but because it fell on a holiday I made it a day earlier, and guess what someone didn’t do there job and they cut my car off over the weekend was stranded about an hour away from Austin. When I spoke to them I received a very unsincere I’m sorry. I will never do business with these people again, not only was I inconvenienced but I was totally embarrassed, because of someone elses error. Do you think they care. When I called and asked to speak to a supervisor, they told me the didn’t have a manager. So now I know why the place is ran the way it is. The things I wanna say on here I can’t, but to say I’m disgusted, and angry is an understatement. What else can I do I chosed to buy from these sleazy people, but my hope is that someone else reading this and is attempting to buy from these people is that you don’t.

I bought a 2012 Harley Seventy Two Sporty from these guys and couldn’t be happier with the experience. They addressed all of my concerns/​needs, we came to a price that I thought was fair & everyone I dealt with couldn’t have been easier to work with. I work in the office building directly behind them so I come by often & I don’t have anything but nice things to say about these folks. I read some of the other negative reviews but don’t see it. The guys comment about not being able to get financed doesn’t make sense… if you have good credit go to your bank dude! And when people have horrible credit and question why they are paying high interest or retail price for a car, I guess you just have to assume the intelligence and reasoning skills are lacking. I would send friends to these guys and actually have.

Nice people and a few nice bikes but even with good credit and a substantial down they wasted a day of my time and have a weak finance dept. good place to buy a bike if your paying cash I suppose.

Went in to look at some bikes, found one that we really liked. Did the online credit app and got a call back from some woman in their office, who told us that we’d probably get a better rate through our credit union. What does that mean? Does that mean we’re not approved? Hope their sales team knows that their office is giving potential customers incomplete information and losing sales.

We paid off my husbands bike almost 2 months ago and keep getting the run around about the title!

these guys give sleazy, scumbag, dishonest car salesman a bad name! I couldn’t get a price for any of the bikes for sale. Instead they wanted to write up a contract for sale then give me the price. I did finally drag a sales price out of them and it was more than the cost of a new one. Stay away unless you have a deep seated desire the get taken advantage off.

This place has got to be the biggest joke of a dealership I have ever been to. My husband and I bought a 2001 ford wind-​star (we had no other option because they said the other 7 – 8 seater cars on their lot were out of the price range they were willing to finance for us and we desperately needed a car as I was 6 months pregnant at the time) the car looked «meh» but it seemed to run alright. At least it did when we did our test drive. The price they wanted for the car was nearly TRIPLE what the KBB listed and it wasn’t until after we bought the car that we found out that it has not 1, not 2 but 11 factory recalls that had NOT been repaired before they sold it to us. 3 days after we bought it the emergency brake and the ABS brake lights came on. I had my 3 children in the car with me and the brakes FAILED. we took it back to them, they test drove it, said they looked at it in the shop, and just gave it back. They claim that nothing was wrong and that if we want to have it worked on it would cost us. This is 3 DAYS AFTER PURCHASE!!! What kind of people sell a pregnant woman with 3 small children a car that is so unsafe and then refuse to make it right and fix the damn thing. We got the brakes replaced somewhere else and thought at least that out of the laundry list of problems that’s wrong with the car we would be safe driving it now but NOPE the brakes still fail on a regular basis. Along with the price we were charged and the many problems the car already has now I have to worry about my car not starting in the morning due to their GPS low jack errors. We make our payments a week in advance and pay for our car insurance 6 months at a time. And although we do everything we are supposed to they are constantly shutting off our car. I can’t even count how many times we’ve called customer service to get our car turned back on due to their error. This morning my kids were late for school and my husband was 2 hours late for work since we had to wait until they were open this morning to call and have our car turned back on even though we called twice yesterday to have them fix it. This company is crooked. They don’t care about their clients. They sell dangerous cars and I sincerely hope they get shut down. I will NEVER do business with these people again nor will I refer anyone I know to use them.

I brought my bike to Capital Motorsports to get a quote on them purchasing it from me. Robert is the employee that recommended I bring my Harley Davidson by. Tommy Sanders is the person that actually looked at my bike to give me the quote. He was very nice and extremely helpful. Unlike Cowboy Harley, who twice had tried to rip me off, Tommy was very honest about what they could offer and recommend where I take my bike to get the most money. I was very appreciative and thankful that he was not just another person wanting to rip me off.

Just got my first bike there and like all dealers they want to sell you something real quick. but when I asked to be left alone they did just that. They answered all my questions about bikes, which is great because I know nothing yet. When I finally picked something out they were as anxious as I was to get me on the road.
Good selection, reasonable prices. not bad.

We had a great experience here on 4÷3÷2013. My husband was relocated for work here and our only vehicle broke down. We were referred to Capitol Motorsports by a co-​worker of his. We called Chris Khan and we frankly told him our situation, how much we could give as down payment, our past credit history and what type of vehicle we where looking for. We showed up at Capitol Motorsports did the paper work, checked out the vehicle Chris had already set aside for us. We met with Ronnie Brown to finalize the loan/​transaction and drove home. The staff was great! Pleasant!!! And friendly. We will definitely return.

I had great service here all the way around. I actually found a helmet here, took the motorcycle road safety test, passed the written test and finally ended up buying a Harley from Bill Wright. Tommy also helped on the phone, everyone I dealt with was very knowledgable, patient and polite.

Stopped in here to check out a bike advertised on their website. Greeted by Ray, who somehow embodied every sleazy used car salesman cliché short of plaid pants and white shoes. Didn’t get to see the bike I came for because it was «expensive». (Not according to Kelly Blue Book).
He tried switching me to another bike whose only similarity to the one I had come to see was that it also had 2 wheels. He was «psyched» to make me a deal on this one because of it’s relatively low mileage for it’s age. When I asked the price, he said, «I don’t know, but I’m sure it’s good.». He started drawing up a deal, even though I didn’t want to do anything until the price was known. He went to his «manager» and returned carrying a deal sheet like it was Cinderella’s slipper. The price was $ 8000. I looked up the model in KBB which said that in «excellent» condition it was worth $ 3300 retail.
I informed Ray that his price didn’t agree with KBB and was in fact, more than double. He explained that KBB didn’t take in to account their extensive overhead in maintaining such a state of the art facility. He also said that the Finance people make them charge more. I was too exasperated to explain how Financing, Price and Down Payment affect payments, or that the «retail value» takes the cost of running a dealership into consideration, so I summarized by saying. «Lick my hairy beanbag» and left.

So my experience with this dealership is from a motorcycle purchase. I bought a bike from them last year in may. They had the exact machine I had been looking for all over the place. When i went in to look, we talked about prices and they threw out a number just over 9k, to give you some more info, the bike was a 2008 kawi vulcan 900 with just over 4k miles on it, this bike sells brand new msrp for about 8500, so right off the bat they are trying to sell a used machine for more than it is brand new direct from kawasaki. i immediately let them know that 9000 is a ridiculous number. after about 45 of talking we work it down to 6500, a number i feel ok with, still a tad high, but doable. So i go home that night and get online, only to see that they have my bike on their site for 5500, 1000 less than we agreed. So next day i go back in and ask about it and they quickly apologize and drop my price to advertised price. Sale is made, im a happy camper.
Couple of months pass, and i have some troubles with my rear blinker intermittently working. i stop by the shop because i purchased their warranty. No one wanted to help me. i talked to the guys at the motorcycle shop and they tell me i need to talk to someone in the front office, so i got to the office and the «guy» i need to talk to isn’t around, they suggest i come back another day to talk to him. i get his card and email him instead and tell him my problem and he promises to get it all squared away. I get a call from the mechanics and they are apologizing to me for brushing me off and assure me they will order my part. After a month of not getting my blinker fixed/​replaced i finally just decide to fix it myself, took about 15 minutes and all is well. i email them back and insist that i get my money back for the warranty because it was ridiculous all the hoops i had to jump through for what was an extremely simple fix. its been 2 weeks and im still waiting for my money.
I work retail, and against my better judgment i bought the warranty, Don’t Bother With It. They will tell you about all the customers they have that have made a claim. i wonder what kind of B.S. they had to put up with to get they repairs they had paid for.
No dealership is perfect, and this one definitely proves that statement!

I live about 20 minutes from this dealership and was wanting to check out a car advertised on
. We were out checking out other cars and closer than home, but still 10 minutes away. I called to verify the car I was interested in was on the lot and Roger told me it was. 10 minutes later we get there, both my wife and I so we can make a decision, and we’re told «Oh it’s in service and they’re closed today.» So… how was it here 10 minutes ago??? There is something shady about this dealership. I’ll look to buy at a more upstanding dealership that’s not going to jerk me around before I even set foot on their lot!
This dealership apparently «merged» with emotion motor cars so I’m posting the same review for both. My experience was at this location at 183 and Burnet.

I recently had no choice but to buy new used car — luckily I was introduced to Capitol Motor Sports by my friend Chris W. I met with Mike Martin he hooked me up with the sales manager. Needless to say I have a preconceived notion that a ‘used car sales dealer’ might be less that honest. NOT so with this company! Honest, helpful and professional. I had a great experience and would recommend Capitol Motor Sports to anyone looking for a clean, used car.

I purchased my car a couple of months ago and so far I have had no issues with the actual car. The salesmen were very friendly (I guess you would have to be to be a salesman) and they made sure the car had any last minutes repairs it needed and new tires I came to pick it up — even lending me a loner car during that time. They allowed me to take it to my personal mechanic so check it out before buying it as well. Yes, they put in a GPS system but if you make your payments on time or within 4 days it shouldn’t be a problem. Mine has gone off prematurely a couple of times in error but they were helpful in fixing that. Overall, good experience with them so far.

I wish I could give negative stars for these guys. Overpriced. Terrible service. Worst car buying experience ever. WORST. Pass the word on. TERRIBLE CUSTOMER SERVICE. Pass the word on.

Worse Car buying experience ever!
The salesman (Leo) was cool and easy going, but my bro needed a car fast and overpaid for a Kia Sorento that wasnt very well cared for by previous owners.
After paying about $ 5 large extra on this Sorento, Leo told us to hang around while they installed «something» before driving off. Well, they installed a GPS Device in case u dont pay. If you dont pay exactly on due date, your car wont start. LAAME! no freedom with these guys. Also, everytime my brother needed to start up his car, he had to put in the key in the ignition and wait for all sorts of sounds and noises (Atari sounds) before turning the key all the way to start the car. SUPER LAME!
You’ve been warned!

Do I have to give these guys a star?
Recently looked at a used 2005 Infinity G35 with 70k miles, great cosmetic condition, very appealing, after days of overlooking the vehicle, test driving and the day I was about to spend my own money on having a 3^rd party ASE certified to overlook the car before the final purchase– for the first time being able to review the car without the presence of the lurking sales guy (Robert A. watch out for that loser) I pulled the dipstick and sure enough METAL SHAVINGS– urgh! the sales guys response «buy the extended warranty» are you kidding me!
From the get go this guy asked me if I had the title on hand to my car I was trading in, ect… this dealership stands for crap — - I hope no one ends up with a car from them!