Easy Canvas Prints

I am so disappointed in the quality of my print. Got it for Father’s Day and I’m embarrassed to give it to my husband. So unfortunate, should have just used Costco.

I ordered my Father’s Day Gift from Easy, Canvas Prints, paid for it via Pay-​Pal. I went to follow-​up on my order and Easy Canvas shows no order, I tell them I have the pay-​pal receipt and they state they will follow-​up on it can call me back, 3 days later no call back, I called again and I’m told they will research it and call me back again, then I get a email from Pay-​pal stated Easy Canvas has refunded my money! WHAT?! No one from Easy canvas ever called me back and now its 6 days before Father’s Day and I have no present for my Dad! DO NOT WASTE YOUR MONEY WITH THIS COMPANY!

Ive read a few negative reviews and i am completely in shock! My canvas came in the day after it said, (which is still amazingly fast) and the canvas was beautiful. High quality, sturdy and the colors matched the photo i submitted perfectly! I am grateful to have found this sight. No signs of chipping or flaking.

Don’t waste your money. Ordered 4 prints and paid extra for the easel. Never received the easel and 2 pictures weren’t centered. Very disappointed.

I am thrilled with my canvas prints, I couldn’t be happier! Not only is the quality excellent but the customer service is top notch. I submitted some photos and because one of the photos was cropped, the quality was not as good. Easy Canvas’ Art Department contacted me and asked me to send the original photo and they cropped it and fixed it. The canvases are stunning and beautifully packaged. I have used several other canvas companies in the past and none of them compare to Easy Canvas Prints. I received a canvas from one company with the heads cut off and they told me that was how I ordered it and they would not do anything about it. Whenever I order photos on canvas again, it will only be though Easy Canvas Prints. I read the reviews from other people, you can’t please all the people all the time and some people can never be pleased. I am super happy!!!

We had 6 24×36 canvas prints done for our business. In general they turned out OK, the print quality itself and color reproduction were good, but with a few production issues:
1. I opted for a plain white border, should have gone with image wrap instead as the edges of the printed images didn’t all line up precisely with the edges of the front of the canvas.
2. A few of the canvases had some dirt smudges on the edges (again, shouldn’t have gone with white borders).
3. None of them are stretched particularly tightly, a couple are downright floppy.
4. Mounting system is poor, just plain sawtooth hangers. On a 36″ wide canvas, there are two, and you’re going to have a hard time getting the picture to hang perfectly level with 2 points that you have to pre-​nail. Not all of them had the hangers in the same place either, so if you’re hanging multiple and want them to line up you will have to measure each individually.
5. Really don’t like their pricing scheme, which seems to be a common complaint. One second it’s 50% off, tomorrow it will be 80%, if you reload the page it will be only 60%, then you’ll find a coupon for 70%, etc. Just have simple, fair pricing with the occasional discount and be done with it. Their «list price» for 24×36 is over $ 250.00 but you shouldn’t pay more than $ 100.
My order was over the Christmas season, so I’m sure they were slammed, but none of these things would have taken more than a few minutes to get right.

I had a problem with my initial order, similar to the experiences documented by other reviewers. However, the problem was resolved quickly, a replacement canvas print was shipped promptly and was received before Christmas.
I ordered a 16″ x 20″ canvas print in a Black Friday sale and indicated that the print needed minor retouching because of a red eye issue. When the shipment arrived the image had been shifted several inches placing it off-​center. I contacted customer service and spoke with John Holbrook who immediately acknowledged that the error was caused by the Art Department when the image retouch was done. Mr. Holbook sent a proof of the adjusted image for my approval and the second canvas print arrived six days later.
The experience was so positive that I jumped at the chance to complete a nine-​image wall display in another discount offer. These were shipped in two boxes, none of the canvas prints arrived damaged and I am pleased with the results.

Absolutely horrible. I ordered 2 20×30 framed canvas prints with hanging systems. I received one framed and one unframed without the hanging system. After contacting them, they mailed out a duplicate of the one that was already framed instead of the correct canvas that needed a frame. After complaining again, they mailed the correct print framed with no hanging system. The canvas was droopy and not stretched tight. I looks like a bed sheet in a frame. The frame was chipped and cracked at the corners. The backing of the frame was not fully stapled on and was falling off. They also forgot the hanging system that I paid extra for again.
One of the other prints they sent was also not properly stretched and fit and was droopy.
Overall, you get what you pay for and this company is cheaper than others and now I see why. They’re product is substandard and cheap as well. The costly upgraded frame is also cheap plastic that easily cracks and chips during shipping and unboxing. Save your money and invest somewhere else. Pay a little extra to have something worth hanging on your wall.

DO NOT BOTHER WITH THIS PLACE!!!
If someone had asked me the first time that I called to reorder my print that was sent incorrectly, I would have given this place a much better review. I now have had to do FOUR reorders and each one has been incorrect. I was refunded my money but at this point I just want my product corrected. It was meant to be a Christmas gift and was ordered mid November and I am now being told that there is nothing they can do to get it to me by Christmas. While the customer service staff is extremely friendly, a company should be doing something different when an order was made incorrectly after two times, let alone four! They offered me a coupon code of 85% off to make up for the trouble, but needless to say I will NEVER be ordering from this place again. I would give 0 stars if I could.

I’ve ordered 3 canvas prints from them, each of different sizes. At all times, the prints came good. So, no complaints about that. I’m a fan of their print quality and price. But their free shipping option is extremely slow. In one case it took 11 days from the day of shipping to the day of delivery! They sometimes forget to include the wall-​mount, although they charge for it. Along with my second of the three canvas prints they didn’t send the wall-​mount, but for the third one, they sent four! They have an annoying habit of bombarding you with coupons that offer a higher discount after you have placed an order with a coupon that offers lower discounts. It is frustrating to see such coupons and we are left wondering if we could have scored a higher discount had we waited or just not placed the order.

As Professional Photographers, we’re always checking out different vendors. We ordered a 9 image wall display.
GOOD: Image reproduction and color accuracy was excellent. Responsive and helpful Customer Service.
BAD: Unfortunately, 5 of the 9 images ordered had issues (scuffed prints or mis-​wrapped). Customer Service quickly issued replacement order and, of those 5, 3 also arrived scuffed. We didn’t bother having those replaced, as it appears to be typical of their performance. Apparently, they pull them off the printer and wrap them so fast the ink isn’t try — or their rough handling is damaging the print.
If you’re looking for inexpensive canvas prints, they have excellent deals. Do not, however, expect exceptional quality.

Ordered for the first time & my 24×36 came out awesome! I ordered a black and white picture and was worried it would come out too dark like other people said but it looks just like the picture.
Tips: I wanted to make sure my picture would be great quality so I asked their customer service how to pick out a Google image. They directed me towards Google images-​search tools-​size-​greater than 4
My first canvas arrived early but had a small scratch so I had to email them a picture. (I only replaced it because it was a gift). I got to keep the original and I got a free replacement within a week. Great customer service!

No problems with the products I’ve received from them, but their service leaves a lot to be desired. Disappointing because they are a local business, and a spinoff of Build-​A-​Sign, whom I’ve used many times for signs for my business.
As several reviewers here point out, they have a really bad habit of offering lower prices literally right after you’ve just paid more for something. Lots of online businesses do this, but if you’re going to do it, you’d better offer your existing customers refunds for the difference or simply learn how to not email people 80% off deals when they just bought your product at 50% off! It’s really that simple — don’t insult your customers by rubbing their faces in it.
Secondly, their online ordering process offers no way to make changes to an order, even seconds after placing. I thought emailing them immediately after placing an order to explain that I erroneously picked the wrong shipping speed would be easy enough to handle, but the customer service rep decided to put my order on hold and I ended up having a birthday gift ship 2 weeks late.
Not a good choice for anything that is needed in a timely fashion, sadly. Given this, you are much better off going to Costco.

I checked reviews before ordering my 24X36 canvas and was a little hesistant because most negative reviews were focused on larger prints. I ordered anyway and was thrilled with my canvas. Not only did it arrive ahead of the estimated date given at time of order, but it looks amazing! I checked over every inch and it is perfect, just like my picture. Several reviewers mentioned smudges or holes in the ink but I saw no sign of any errors from printing. I love my canvas and can’t wait to order my next one!

Up front, the experience looked to be great! I was getting two 16×20 canvases of pictures taken on my iPhone6 on a recent vacation. I uploaded the photos to the site, and it said that the pictures were good quality and would print well on the canvas size that I’d chosen. They were offering a BOGO deal, so I submitted my order for a lot cheaper than what I was expecting to pay.
Not 10 minutes later, I had two emails from them advising that the picture quality was pixelated and would NOT print well on the canvas. I sent the original picture back to them on one canvas, and on the other I cleared them to print since it didn’t look distorted at all.
After sending three emails to the ‘art department’, they said that I shouldn’t use google images and expect to get good resolution. Well, good thing I wasn’t…these were the actual photos. The only assistance I was given by the art department was how to get good resolution from a google image search. It couldn’t have been more unhelpful, and I was just frustrated that this wasn’t going as smoothly as I’d initially hoped.
I decided to contact customer service, and the man I spoke with had no words of wisdom regarding how to get better resolution on the pictures, he just said that the system was probably ‘confused’ by the type of file I uploaded. These were .jpg files, and while I’m not a computer scientist (which this guy ACTUALLY asked me if I was), I feel that a .jpg file is fairly basic and shouldn’t confuse a company or system that specializes in PHOTOS. I asked to cancel, and he couldn’t have done it faster. No assistance, no apology, nothing.

Here it goes… Their service is five star, their products are 3 star.
I ordered a canvas print (from a groupon deal), and it was a good deal, only came out to 40 bucks after shipping fees. I placed my order and everything looked fine, then when I got it… what a nightmare! BLACK and DARK and BLUE, the original was NOT dark and not blue, but the entire print was just… way too dark, really bad and it had a few scratches on it. I called them up and asked if I could get it redone because it wasn’t right. They were very courteous and did help me replace the order, they were complete gentlemen about it.
I got the reprinted, re-​do canvas later on and while it was better this time, it was still very BLUE and DARK. I don’t know how or why my normal, perfectly colored, high quality source images are coming out dark midnight blue… I’ve been told by others who have used Easy Canvas Prints in the past that they tend to print on the blue/​dark side and it’s just their inks and equipment. I guess they’re right.
I’m happy enough with the reprint, but not «WOWED» by it, I’m not super impressed and happy-​happy-​doo-​da with it. I may use them again the future, it depends on the image I want to use. Good service, they handled things like gentlemen, just… mediocre to average printing results.

Beware of the misleading and bad practices of this business. My wife and I were on their website for 30 minutes, had to call one of the reps, and still had no luck in completing our order. Their «original prices» changed 3 times on us.
They do the typical «50% off the double» type of practice and we took plenty of print screens to prove it.
When we finally got the «deal» that we wanted originally after 1 hour on the phone, they mentioned no Free Shipping, which was clearly stated in their banner.
Also, don’t even bother using groupon, they will also bump up prices if you try using a groupon code.
Terrible experience, won’t be using them again anytime soon.

My first experience with this coming was so pleasant, I have recommended them to friends and am already looking for the next picture I want them to put on canvas.
My first submission was set up using mspaint which greatly reduced my resolution. Easy Canvas Prints not only sent me a few e-​mails, but also called me to let me know about the reduced resolution. They actually let me submit my original .jpeg, and their art team divided it into thirds so it would fit the format I chose. They even worked with me to get it printed at the largest possible size that would still look good with the resolution provided by my camera on my phone. Every person who has seen it can’t believe I took it with my camera on my phone and think the quality of the canvas print is awesome.
I can’t wait to start more projects that display my own photography.
Use Easy Canvas Prints, an awesome Austin company! You won’t be disappointed.

It’s like playing Russian roulette with this company’s printing process. I ordered two canvas prints, the first one a sepia-​colored image which was reproduced correctly. The second one unfortunately was delivered with an orange tint throughout the image. When I opened the box, the first thing I saw was orange. Even the bright white pants from my original submission were tinted pink. After sending photos of the orange-​tinted canvas, Allen from the «Customer Love Team» at Easy Canvas Prints agreed that «the lighting in the pictures is very orangy/​hazy.»
He blamed it on the original image. However, I have had the image reproduced in large scale before and never had this problem. I use photoshop at home where I can blow up the image to detect for these flaws.
He said the retouching fee would be around $ 20 to have their «art team edit photo to counter act the orangy nature.» He later wrote, «To have us correct this photo and reprint the canvas you would be looking at a total charge of $ 29.30 which would include a retouch fee for our art team to edit your photo, as well as a shipping fee to send the canvas back out.»
Despite repeated attempts to also draw attention to the fact that my signature at the bottom of the right hand of the image had been cut off, Allen never addressed it.

Allen said the second option, reprint with a new image, would be at no cost except for a shipping fee of $ 14.30.
However, after about five emails, and no attempt to even address the other issue of my signature cut off at the lower right hand corner, I hesitated to risk another Russian roulette, a hit and miss of getting a quality print, so I chose to forego having to deal with their unreliable printing process. If they couldn’t get a simple color image done correctly or deal with a signature placement, I hesitated to even pay 14 bucks in shipping and risk another similar situation.
Not only did they ruin the canvas print, but a special gift I was to give someone. I will never use this company again and I suggest you don’t either.

I bought a Groupon for this company. I had a photo I wanted blown up and printed
on a canvas for display.
Their system was very easy to use. I downloaded my picture, picked the size I
wanted and placed my order. It was shipped the very next day. The colors are
wonderful, the detail is great, the quality is very good. I’m proud to have the
picture hanging in my house.