Ecosystems Landscape Services

So this is the quality of work you can expect from Austin Eco Systems. They are hired by my HOA (chandler creek) to mow the community grassy areas. Our lawn butts up against one of these grassy areas. I’ve ignored the past couple of times they drove into my lawn to mow the little patch around the junction box (which I already mow). I’ve ignored that they break my sprinkler heads and/​or damage the grass EVERY time they drive through my lawn. I figured it was no big deal, maybe the mowing guys are new to this, I shouldn’t be so hard on them. But when a company decides to mow right after a huge rainfall, when everything is OBVIOUSLY MUDDY, get their mower stuck in your yard, break your water pipe by digging the mower wheel in, then quietly leave without informing anyone, that is not acceptable.
So I email, and call them. Someone from the Rocket Science division calls me back. Probably because the Unmanned Aerial Vehicle division was too busy.(no joke, UAV is an actual division at this company) Apparently no one at either division understands how to use email, because he «didn’t get any emails». Then he decides to do some yelling at me because I make the egregious error of asking him a few questions. He wasn’t used to customers having the nerve to yell back, because he then promptly hung up.
All I’m asking is that Austin Eco Landscaping pay for the plumber I have coming out today, and the high water bill I will have this month.(Austin Eco Systems broke the water pipe June 22^nd). I’m losing .3 gallons per minute (A very conservative estimate based on a smart meter reading). They did the damage 29 days ago. That works out to more than 12,500 gallons of water lost due to this pipe break. I located the source, which is where the mower had dug into the ground. Again, all I’m asking is that Austin Eco Systems PAY for the fix. I don’t want them trying to «fix» anything, as I’ve seen their quality of work. In fact, I don’t want Austin Eco Systems anywhere near my lawn again, as the rodeo clowns they hired to ride mowers have done more damage than good. (I apologize to any actual rodeo clowns reading this, you guys are way more qualified to mow lawns than Austin Eco Systems). If you live in Austin/​RR and are in need of landscape services, please share this post with your friends, so they know which service to stay away from. I do also apologize to the word «service», as your being in the same sentence as «Austin Eco Systems» is denigrating.

They «sold» me on the mosquito treatment and I still have a ton of the fat things sucking all of my blood out. Very disappointed!