Gordon Automotive

Austin, United States

3.2

Closed now

20 reviews

Contacts

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Telephone:
+1 512-458-4245
Website:
www.gordonautomotive.com
Address:
8526 Burnet Rd, Austin, TX, 78757
Nearby public transportation stops & stations:
1.3 miRead Granberry/Burnet
1.4 miRoad A/James Hart
1.5 mi7400 Wood Hollow/Greystone
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Today

Today 7:00 am – 6:00 pm
Closed now
Local time (Austin) 8:03 PM Monday, June 2, 2025

Business hours

Monday 7:00 am – 6:00 pm
Tuesday 7:00 am – 6:00 pm
Wednesday 7:00 am – 6:00 pm
Thursday 7:00 am – 6:00 pm
Friday 7:00 am – 6:00 pm
Saturday –
Sunday –

Description

Specialties

This is a list of just some of the services we provide;

Check Engine light /​Computer Diagnostics

Brakes

Alignment

Tune Up

Power steering

Suspension

Air Conditioning/​Heating

Coolant Flush

Oil Changes

New/​Used Car Inspections

Transmission Service

Fuel Injection Service

Shocks and Struts

Electrical Work and Diagnosis

History

Established in 1966.

Gordon Automotive opened its doors for business on August 1, 1966. For about the first two years Mike Gordon worked by himself late into the night making sure his customer was taking care of. It wasn’t until January of 1968 when Gordon Automotive hired its first employee. In November of 1968 Gordon Automotive moved to its present day location. It was a small shop at the time so Mike added two extra bays and two more technicians. Mike built Gordon Automotive into a true archetype business for the industry. A new shop was built and moved into in January of 1979. Later additions came with an eight bay add-​on in 1990 along with a parts department add-​on in 1999. We have come along way since that two bay shop, twenty bays now and still growing. Gordon Automotive Inc. will always try to improve in whatever way possible to provide that special service we know our customers deserve.

Meet the Business Owner

MIke G.

Business Owner

«Customer Service First Brings Customer Satisfaction»

Customer service over the years has been a long lost art. How many times have you been left standing or you get that «who cares attitude»? Customer service and customer satisfaction is first and foremost with Gordon Automotive. Trust is so important in our industry; it is paramount in building a bonding relationship with our customers. We at Gordon Automotive will go that extra mile to keep your trust with us so you can be at ease with your automotive worries. We try to provide all your automotive needs in one place so you don’t have to go from shop to shop taking care of different issues. In today’s hustle and bustle world your transportation has got to be there. We truly understand how important your vehicle is to you so we try and give you that one on one service that so many shops have pushed off to the side. We stand behind every service we provide with a 24 month /​24,000 mile warranty whichever come first.

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20 reviews of Gordon Automotive

No registration required
Place rating: 5
Leander, TX
Great place for automotive work. Alot of years of automotive experience in the shop and the guys up front re courteous and on point. Wont sell or even attempt to sell you things you dont need and will keep you informed on scheduled maintenence.
Place rating: 5
Austin, TX
Came in for usual oil change. They had me out in under an hour. Great service every time I come here. Will keep coming anytime I need to.
Place rating: 5
Austin, TX
I have been going here for years and always have a great experience. They are honest people and I feel very comfortable taking my car here. They are always polite and never pushy. Even gave me a loaner car so I could get to work!
Place rating: 5
Cedar Park, TX
Great service at a great price! My heater stopped working, and I feared the worse. Gordon got me hot again and back on the road in no time! I will continue to use Gordon for all of my automotive needs.
Place rating: 4
Austin, TX
I’ve been going to Gordon Automotive for years and always receive excellent and prompt service. The staff is helpful and knowledgeable. Highly recommend.
Place rating: 5
Austin, TX
Called Gordon Automotive first thing in the morning. Had my car towed in with the help of AAA. Marshall was polite and to the point. I thought the job was going to take at least two days and they knocked it out in just one! No random fees or trying to up-​sell me here. I liked the fact that all the mechanics were older. Made me feel like I was at my grandpa’s house. No offense intended. I would take my car back. Fixed what I needed at a good price. Even got a discount with my AAA card! Thanks again fellas!
Place rating: 2
Round Rock, TX
I called there today and JD answered. I was calling from my place of business because of my car situation. I simply started off the call asking JD if I could ask him a question about brakes to which he snarkily said, «Make it quick…» I thought that was terrible. He said he did that because he saw a business calling on his caller ID and assumed I was selling something. That was unfortunately unprofessional. He said they gave free estimates. They do. However, he quoted me nearly 300 dollars higher than 2 other places. Beware, folks.
Place rating: 1
Hye, TX
My old Scout suddenly began running funkily. I took it to my trusted mechanic but they don’t work on carbureted vehicles. They suggested that Gordon might be able to help.
I took it there and left it for a diagnosis. The diagnosis was that it needed a new carburetor, as well as plugs, points, rotor etc. The bottom line? Nearly $ 2000. Gulp!
I told a mechanically minded friend about the diagnosis and he said that it sounded like a stuck float valve and that perhaps some gentle taps on the fuel bowl might free it uo. Tap I did, and voila, it’s running great!
It cost me $ 120 to get Gordon’s poor, and possibly predatory diagnosis, but I feel like I got out light. I’ll not return.
Place rating: 1
Austin, TX
Their service was absolutely terrible. I’ve been coming to Gordon Automotive for the past 4 years. I’ve brought my Jeep in for multiple issues. I trusted them. Well it turns out I should not have. A while ago I found out that my exhaust manifold (which they had installed) was installed incorrectly. They replaced it for free so I thought maybe it was a one time mistake. Well recently my starter went out. I decided to give them another chance. Well I shouldn’t have. The price they gave me for parts and labor was around $ 445. That is $ 150 more than what the DEALERSHIP was offering. The place I took it too (who I know does good work because they were the ones who pointed out Gordon Automotive mistake last time) is doing it for $ 215. It is just sad because I trusted these guys for years and referred people to their shop. They knew me by name there and yet they still were charging me double what other shops were! I will NEVER come back.
Place rating: 5
Austin, TX
I have had nothing but great experience with Gordon automotive. I love that they have great hours so I can drop my car off first thing in the morning before going to work and have a phone call with what the diagnosis is by the afternoon. They have done great work and worked with me on what I can do at the time. I highly recommend them. Also great location, easy to get to off 183 and Mopac.
Place rating: 4
Austin, TX
I always have a good experience at Gordon’s. I’ve been there many times.
Place rating: 1
Austin, TX
$ 50 for a quote to tell me my ac compressor needs to be replaced. Which is what I told them was wrong with it in the first place.
Then they told me it was $ 1200.
Now we know why they needed to make the $ 50.
Overpriced. Could be because I’m female– I’ve had mechanics double charge me thinking that I won’t know any better– but I’m not an idiot. I went in knowing roughly how much this repair should cost (thanks internet!).
I was recommended here by a friend– but seeing the other reviews on here it seems this place has slid from former glory. If money is now object for you– let me know how it goes on your repair.
Place rating: 1
Sealy, TX
Their recent reviews are spot on, they are not what they were many years ago.
They used to be our go to shop for auto repairs, but not anymore. They were $ 500 more than the dealer or any other comparative repair shop. Even more concerning, they wasted my time by forcing me to come in for a full checkup before giving a quote for factory recommended items, flip flopping later to say that it has been factory overdue for quite some time.
Place rating: 1
Austin, TX
stupidly I agreed to have them change an oil something even when I as told «it may not fix the problem.» Then, I took it for a noise on my front end and when it still made the noise, i was told «maybe he should drive in the car with you?» WTH? They didn’t EVEN drive it???
I was ripped off by $ 200!!! I will NEVER go there again.
Place rating: 1
Austin, TX
I received a coupon in the mail from this place for an $ 18.95 oil change. When I left I paid $ 23.70. With 8% sales tax, this price didn’t seem right to me, so I reminded them about the coupon. They told me the coupon «doesn’t include fees and shop supplies». Sure, including tax, I only paid an additional $ 3.50 for those things, but in my 12 years of driving cars, using tons and tons of oil change coupons at many different places, in three different cities, I have never had secret fees added to an oil change coupon. What is that about?
Related: As I was leaving some guy came in furious, raising his voice at the staff because he was having to bring his car back to them for the third time after spending over $ 2000 on his car there, because things kept breaking down on his car after they performed maintenance on it. This had no effect on me, but it just sounds like this place may not be the best place to go for car maintenance.
Place rating: 1
Irvine, CA
Too expensive by far. They quoted $ 1,900 worth of work to fix a stuttering problem at higher speeds. Got it fixed just fine for $ 330. They charge $ 112.50 for an estimate, where it’s $ 85 elsewhere. They’re nice but much too expensive for average people, like those folks who live around their shop.
Place rating: 2
Austin, TX
I’ve been getting mailers from these guys for years. I finally decided to call for a quote on a simple repair. Not particularly polite, and 50% higher than everyone else in town. FYI, the filtered reviews are:
Two 1 Star
Two 2 Star
One 5 Star
I think they are overrated.
Place rating: 5
Austin, TX
I waited 2 months to make sure. I have an old car. It’s had a little shimmy problem for years. I’ve had several people look at it or listen to my description of the problem. Former problem. They told me within one day what the problem was. It wasn’t cheap, but a hell of a lot cheaper than car payments. My 16 yr old car rides smoother than many newer ones. And it’s a speedy little devil, too. Had to pass some goober in a giant pick up outside Llano who thought it was funny to pull on to the 2 lane highway going 35, then speed up to 70 when I tried to pass him. Nice. Very safe. Very courteous. Didja know it’s possible to get ol’ blue to 95 without even hesitating? Not something I like to do, but when it needs to be done, let’s go and get shot of the clod in the supercab.
My car is old. But it runs like a dream, and I have no intentions of getting rid of it until I absolutely have to. I’ll come back here for the next problem.
Place rating: 5
Austin, TX
Great service, timely work, and reasonable prices.
I’ve always been taken care of when I have taken my car in. They’ve even done warranty work on my 2007 BMW X5. As for a few older cars I’ve had, they were also able to diagnose and repair every issue on the first try.
I love that it’s a family-​owned business where the owner is actually on-​site. If you are able to get repairs while you wait (this has actually happened a few times for me) there is a waiting room with a tv to dull your mind while you wait.
Place rating: 5
Austin, TX
Professional, cheap, and friendly. and they sometimes sell tacos in the mornings.
Since I started using them, I’ve replaced a starter, spark plugs, a radiator, and a bunch of belts & hoses. They’ve also done work on my emergency break & clutch. I usually ask friends who are more knowledgeable than I (I’m not really a gearhead) before going in what I should expect to pay, and GA has always come in under.
Since I know next to nothing about cars, I really appreciate that GA is upfront with whats really going on and don’t try to tack things on. For example when my car overheated from a shot radiator and the check engine light came on, GA tried to convince me to wait on getting the engine diagnostic necessary to turn off the light since it would be expensive and only necessary when it came time to get an inspection. I told them to go ahead and do it and they did, but didn’t charge me (not totally clear on why, but they were aware of the omission).
Another great thing about GA is the loaner car program. They’ve always given me a car to borrow when I’m getting something done. Nothing special, a 1990 Nissan or ’93 Honda, but a free functioning car.
One last note: the only time they kept my truck over night was when I got the emergency break fixed (I think they still had it for under 24 hrs though.)