Holiday Inn Austin Midtown

Clean hotel. The staff was friendly and always smiling. They were very accommodating. We had an event of the Travis county expo center, so many of us stayed there– seeing as it’s less than 20 mins away and a straight shot to it. The only issue was, while yes, we did receive tickets for the breakfast, it was spoiled and inedible. We tried all three mornings, and I don’t think the bread changed. We tried the croissants and couldn’t even bend the croissant to get a piece off of it– it was hard as a rock. But, if it comes down between the two– I’ll gladly take a clean and safe room over a fresh breakfast.

This hotel is nice for a 3 star spot.
Jonathan at the front desk was nice to give details of what’s going on in the city. Jonathan even offered us a 2pm (late checkout), sweet! Oh and the wifi password is simply ‘austin’.
Stayed in 712. The room was cute, dainty. It had two full sized beds rather than queens or a king.
Loved the fact that we had a balcony!!! I think it’s standard, but yea — totally neat.
The parking is disastrous after 10pm. Meaning be ready to walk.
At 9:30 am we began to hear movement in our floor, then we heard 2 quick taps on our door — and in comes housekeeping (she didn’t get the memo about our checkout) she apologized and quickly closed the door.

The stars are for the hotel (building) itself. My wife had a conference here. The staff were excellent! They were always friendly and super helpful. This appears to be an older hotel that they have attempted a face-​lift on. I thought of it as putting lipstick on a pig. There are some nice touches, but staying here for 3 nights we found there to be too many things that made our stay not pleasant. First of all, it’s not in the best part of town. One person mentioned they were scared to park their car there. One night I did notice security walking around the parking lot. It is free parking.
The room itself was decent. The beds were ok. The room was warm when we entered, even with the air on. We turned it down to 60 for the remaining of our stay. I did go to Target and bought a box fan the next day.
The next big issue was the hotel wifi. It was some of the worse I’ve ever experienced. It was probably because of the conference and everyone was on it, as it picked up speed around midnight.
The next problem was the shower. It was abysmal. Extremely low water pressure and very hard to find the right temperature. It also lost pressure at times while taking a shower. Also, the shower curtain was too short for the curved rod so it was hard to keep it closed.
The pool was decent. Only 5+ ft. deep. It has trees all around it, so it was littered with leaves and tree junk. Not a biggie and really nothing you could do about it.
The breakfast buffet was good. You could have eggs made to your liking, or you could just go straight to the pre-​cooked food. I had eggs, bacon, sausage, beans, and home fried potatoes. They were good, until I added the salsa. Then they were great! The service was also very good there.
Although the service was very good, we would not stay here again.

This was our second stay in the Holiday Inn off of 1 – 35 in North Austin. It is quiet and affordable. Not extremely convenient to downtown without a car, but by car it is only about 10 minutes away. The staff is friendly and helpful, the rooms are comfortable, clean, and private. I would absolutely recommend this hotel to anyone who isn’t concerned with being right downtown in Austin.

Great customer service at the front counter (Victoria was amazing). Decent price for the area and still a gorgeous and classy environment. Rooms are spacious and CLEAN!!! A little out of the way from downtown but it’s only 3 miles away. Very happy with our visit!

Overall it has been a decent stay. The rooms are nice for the price and the hotel has been renovated recently. The staff behind the desk need to work on their customer service. Don’t bother asking them for help.

Stayed here when i moved into town, waiting for my belongings to arrive. Freidly staff and it was clean. My room was always taken care of and nothing was missing. I put $ 20.00 out as bait and it was there everytime i came home.

I travel about 10 months of the year for work, and all of that time is spent in hotels. Recently I spent a week in Austin at this Holiday Inn. Comparatively to others of the same chain I would call this one middle of the road. It has a decent location, near the highway but didn’t hear the noise from it. But there definelty wasn’t much around if you prefer to walk places.
Lobby/​public spaces:
Clean, spacious, the lobby bar was very convenient. As well as plenty of side seating areas for meeting friends or co-​workers. The pool was nice, located in the back, adjacent to a nice patio area. The patio had plenty of seating in a well shaded area thanks to the extensive landscaping. And the indoor fitness center was fairly well equipped. And easy access to the guest laundry room which had more than just one washer.
Room:
Was well laid out, and spacious. And having the balcony that they actually let you go out on was a HUGE plus. They have plenty of outlets near the bed located in the lamps both night stands. The mattress was nice and pillows were full, not over used. My singles king room was also furnished with a couch, as well as a fridge (a small piece of Heaven when doing extended hotel stays) although a microwave would have made the deal that much sweeter. The bathroom as a bit small, having to step out of the way to close the door past the front of the stool. But for me staying alone, needing to close the bathroom door was a mute point.
Bar/​restaurant:
My co-​workers and I hit this bar nearly every night of our stay. The managers did arrange for them to stay open late for us but we made it worth their wile. The food was all very good, I highly recommend the chicken strips which are made in house and come with these awesome chips which are also made fresh. The bar tenders were all very personable and made us feel welcomed. The only bad thing I would have to say would be the food runner/​server was fairly brash, even argued with other staff right in front of guests, not nearly as pleasant as the other hotel employees. If it was just her I’m sure we wouldn’t have frequented.
Internet speeds:
Decent to fast. Forgot to do a speed test before this review but had no issue streaming videos
Summery:
Was a decent place, would stay here again. The pool was great, the room was nice, and bar was excellent. The only real downside I would have was the location being away from everything but there was still easy access to the highway and other major roads.

Ok, so what can I expect at $ 120 a night, right? I’ve never stayed in a Holiday Inn Express, but this is all I could find under $ 300 on last minute notice on this spring break week. thankfully, it was just a one night stay for a morning UT tour with my daughters. I would’ve moved hotels if our stay was longer. We won’t ever be staying here again in the future.
Pros:
*good location
*room size is good
Cons:
**there is a very sketchy Travel Lodge that is right next door that had teenagers loitering in their parking lot… I moved my car to the ring of our hotel
*double beds are small full size beds, not queen, so it was tight for my 2 teen daughters
*walls are thin… we could hear the neighbor’s TV
*we could hear the sound of upstairs people urinating & flushing their toilets loud & clear… so disturbing
*we could hear every time the upstairs neighbors open and close their rolling door closets
*the sound from people outside was disruptive… from our 2^nd floor room
*room phone was dead, so forget calling to complain about any if the above

Rooms were very clean and spacious. Customer service was not the best and there was an incident where the woman working the desk late at night was rude. We called for extra towels several times, waited and never arrived until we went downstairs. They also charged our credit card before we arrived for our stay and did not tell us until we went to checkout.

Golds gym right across the street! Comfortable beds, fridge and large desk available. Elevators show hotels age but the rooms seem remodeled and great lighting. Restaurant is unmarked and down long corridor, good luck finding it. Hotel gym is paltry. Shopping mall next door is vacant so a bit eerie feeling with neighborhood but I would stay here easily again for business. I like the higher floors as views were great over the entire city.

This hotel isn’t in the most convenient location, but if you have a car, you can easily get to Downtown and other hot spots. The rooms are updated, the bed is comfortable, and even though we had a room by the elevator and the ice machine, we couldn’t hear a thing.
The rate is reasonable considering what hotels in Downtown charge.
Parking and wifi are free.
I was pleasantly surprised by how nice the hotel was. The Holiday Inn is moving up in the world!

This my first time at this hotel. I checked in early and they did not have my room ready and offered a room with 2 double bed instead if a king. The price was the same however.
My room was so so. Not too big or too small. It was clean but the bed was a bit stiffer than I am used to.
Hotel wifi is very very slow!
The hotel serves breakfast and dinner but does not serve lunch at all. It has a kiosk that sells sandwiches but closes at 1:00 pm. Dinner menu is very limited and pricy. I waited in the dinning area for 10 minutes and no one came by. I finally fetched a menu from the bar and ordered from the bartender.
The «gym» was spacious than most places and adequately equipped.

Location is meh but the Holiday Inn itself is very nice. Great spacious rooms that are clean and updated. It is only 10 – 15 minutes from downtown and I would definitely stay again if we can’t get a place downtown.

Hotel is nice, but quite a bit off the beaten path from where you’d want to be in Austin. Supposedly there is some rebuilding going on, but there really isn’t very much around the hotel.
Can be a good option if you are there on a busy week/​week-​end (I was there during the X games) and cannot get hotels closer to downtown.

Wife and I celebrating (late) our 22^nd anniversary this weekend. First stop, Austin.
This was a nice hotel, just in a crappy neighborhood. Think Valley View mall meets Skillman Street apartments. There was literally a mall behind us that was closed and isolated.
When you get inside, you definitely don’t feel this hotel pretty much is located in a wasteland.
When we checked in, there was an issue with our reservation. Hotels.Com’s definition of the «standard» room’s bed size was «bed». I called and the guy said we would have a king. We get there and they tell us all their king rooms were booked. I was very nice and expressed that wasn’t good enough for me and showed my confirmation with the king bed noted. After a little hustle and bustle, we got our room with the king bed. Sorry, I am married. We don’t sleep on (2) double beds.
All in all though, it was a place to sleep. Bed was OK comfy wise. Good flow in shower. No breakfast unless you order in advance and for the $$$, not worth it.

This hotel is ok, the gym needs better equipment and at least up to 50lb dumbbells. The pool doesn’t have towels, you have to bring your own from your room, the area that it’s in is ghetto! My friends room had shit line on the couch like it was left from someone’s ass crack.
And another thing, the Internet really socks here! I know people with dial up Internet with faster speed! Wtf Holiday Inn?
The plus side, is the rooms are big, have a fridge in them and I like that there is a balcony.

I’ve stayed here twice in two weeks. There was some very good and some not so great. Lets start with the good.
The rooms were spacious, nice décor and lighting. Plenty of outlets for charging electronics. The bed, pillows and linens better than expected. The hotel looks great. It’s modern and clean throughout.
The not so great.
On the first stay the television didn’t work. I were too tired on a late arrival to change rooms once I realized it. When I notified staff no response or apology. I hope it was addressed but couldn’t tell from desk clerk. The breakfast was over priced but the worst part was the quality. I didn’t anticipate top notch food but this was pathetic. The eggs were ice cold along with the coffee. I overheard other tables mention it to the waitress and still when she brought my coffee it too was literally cold. Most of the items on the breakfast line were not fit for health code conditions.
On the second stay I planned not to eat there but received a free voucher from
. What the heck lets see if it’s better. It was better this time hot coffee, eggs were hot. The oatmeal was looking pretty bleak still along with questionable fruit.
This visit I arrived in the non smoking room to the strong smell of smoke, stuffy hot and air conditioning that did not work at all. After swapping rooms at 1:00am just dragging in from a red eye flight I found a room that was in proper condition. It was a wonderful nights sleep finally.
There is promise here and if they could find some consistency this would be a highly recommended hotel. Currently it is wildly inconsistent and I split the difference with a 3 star review.
The value here is very good first night I paid 100.00 on a Thursday night. On the return it was only 52.00 on
plus free breakfast. For that price even with the problems it’s a great deal.
I’d love to see a hotel that is so close to getting right take that next step.

This is probably one of the best Holiday Inns I’ve encountered. They recently renovated the place and you can totally tell. The outside is well-​manicured, though it lacks anything super spectacular. But inside the front desk, bar area and ample lobby seating set such a fresh, inviting and modern vibe. Walking in, I immediately helped myself to their complimentary refreshments and fruit infused water… nice simple welcoming touch. The staff was also just as accommodating and hospitable. We were handed keys and made our way up to the room. It was beautiful and more importantly pristine. To top it off, the suite included a huge bathtub, large flat screen TV, connections for our iphone, a large desk area and a comfortable bed.
To top off our our Austin visit, we opted for a quick pre-​game in their hotel bar before heading out. Henry (I hope he’s reading this) was an incredibly hilariously candid and friendly bartender. The first night we met him he had us laughing so hard that we made it a point to stop by and have drinks again from him our second night as well before heading out. We love you!!! Overall, it was a surprisingly pleasant and memorable experience. Who would have thought that a Holiday Inn could really be this good?

Stayed at this hotel while in town for a friend’s wedding. We arrived at about 4 pm on Saturday and the line to check in was long and slow moving. Normally I’m rather patient, but we got in late and needed to get ready for a wedding a matter of 30 minutes, so maybe the wait seemed longer since we were in a rush. There was also a lot going on in Austin that weekend, so that explains that. There is free wifi and they give you the password at check-​in.
Our room on the 5^th floor was clean and spacious (2 double beds). There was a balcony with a lovely view of the freeway. I sort of thing the walls were thinner than the standard hotel, but it was quiet at night and early in the morning, so it wasn’t much of a bother.
Room service stops at 10 pm. That sucked when we came home all wined up and hungry after the wedding, but there is a store in the lobby that is open 24 hours. They even sell Apples to Apples and other games in case you’re bored.
What I didn’t like is that we requested late check out (just one hour) and they would not oblige. Not even a half hour. But we left 45 minutes after check out anyway and no one came by to clean our room in that time. I know it was a busy weekend, but surely they could have obliged our hour request.
Things I can’t speak to:
Location — We got there, went to the wedding, back to the hotel, and to brunch the following day, so I really don’t know about proximity to other things to do in Austin.
Housekeeping– Our room was clean when we arrived, but we left the next day.
Renovations — I didn’t notice any of the construction that is mentioned in the other reviews, so it may be finished or maybe they just don’t work on the weekends.
Overall, staying here was a positive experience. Parking and wifi are free, so there were no unexpected costs which is nice and unusual at hotels these days; however, in general, our interactions with staff were matter-​of-​fact and somewhat abrupt which is the reason for three stars rather than four. Call me demanding, but I appreciate service with a smile when patronizing a hospitality establishment. Still, I wouldn’t discourage anyone from staying here and I’d return if I had a reason to.