Invisible Fence of Austin

Aside from the product itself being fantastic I am compelled to write a review because the SERVICE is beyond 5 star. Paul provided a thorough consultation along with some options and an accurate quote. Anthony was a TERRIFIC trainer. Both gentlemen we professional and so friendly. Our experience has been very successful and my dog is happy and safe now that he can run around our unfenced yard and get the exercise he needs. After a couple of weeks we decided to add a portable extension in our kitchen area and again, complete success. I cannot recommend this team enough! Even follow up from the customer care has been wonderful. I’m happy to see they care about their customers after the sale. So refreshing.

I have used Invisible Fence of Austin since 2000 and have moved 3 times and had them reinstall my fence at each new home. I cannot express how grateful I am for the consistency of service and the sense of urgency they always have to make certain my dogs stay home not just some of the time but All the time!
Thank you IF of Austin!
Dawn

I am very pleased with my decision to install Invisible Fence on my property. It gives my dog Berlin the freedom to roam the property and I do not have to worry about her safety. Paul was very professional and courteous, and helpful in training of Berlin, and instructing me about the benefits of invisible fence.

I am so happy with my decision to get the Invisible Fence for my dog, Pearl! Paul did a great job explaining how the Invisible Fence works and it has been amazing knowing that Pearl can have her freedom outside without having to worry about her running off. They were even have products for indoors so she can’t get to my cat’s litter box! Very happy customer! Thanks Invisible Fence!

We are just 2 ½ weeks in and thus some reservations exist, but so far their installation is doing just what it was intended for and keeping my «escape cat» Buddy in his back yard.
We live on acreage and have lots of «visitors» passing through — Deer, foxes, coyotes, hogs
etc. and in spite of the fact that he can run and climb with the best of them — Buddy’s days were
numbered on the «outside».
Paul Syzmonek (cat whisperer) came for a consultation and after checking other options (de-​clawing) we decided to go with Invisible Fence of Austin. Installation was excellent and Paul came today for a follow-​up visit. We told him we would be happy to serve as referrals and he mentioned Unilocal — so here we are.
Not cheap but considering the vet bill to get him put back together or the thought of not doing what we could to keep him alive — we are happy we made the decision that we did !
Tom — Wimberley, Tx

My family has been a customer of Invisible Fence of Austin for 17 years. We’ve had three fences at three different homes and contained 6 dogs with a 100% success rate. From Lab to Chow to Sheltie to Poodle and Chihuahua, they have all loved the fence and stayed within the boundaries dutifully. I love the fact that they can’t dig under it, jump over it, or push through any fence bars. They are truly safe! Recently, I moved into a community that has specific fencing guidelines to maintain the beauty of the landscape. I decided to get three bids — one of them, of course, was Invisible Fence. The Invisible Fence bid came in at $ 2,000 less, and my pets have more space to run and play in than they would have with other options. They love the «open space» feeling, especially relaxing in the front yard, watching folks walk by … no doggie boredom here! Invisible Fence even has products that keep pets out of a certain flowerbed or off of a special rug or piece of furniture inside, etc., all controlled through a single programmable lightweight «smart» collar. 17 years later, with all of the improvements over the years, my dogs and I love Invisible Fence of Austin’s products and services more than ever. Indeed, I’m so passionate about the product that I now offer the product in my own community.

I am remiss in not writing a favorable review sooner as I have Invisible fence for over 2 years now. I could not be more satisfied with the service. None of us like to see our dog shocked so I started out with the setting pretty low. I have a medium sized dog (50 lbs) with a large size excitement level so the low setting did not work. The invisible fence guys came out for the adjustment and re training at no charge and assured me that they would be with me until the product worked for my situation… which it has worked for 2 years trouble free.
I have no doubt that if I needed anything from them today, they would be right one it… but I do not as it is working fine.

After my review was posted the company owner did get involved and resolved the problem to my satisfaction. I was glad to hear from her as I truly did not expect any action from the company. I have updated my review because the company made the effort to keep me as a happy client. They succeeded.

Invisible Fence has been a life saver! We used to be tethered to our house or had to take our dogs with us everywhere. They are escape artists. We were always worried they would get hurt. One time one of them did get hurt. Nothing seemed to help but we avoided this because we believed the cost was too much. After paying $ 4000 in vet bills when one of our boys was hit by a car and numerous neighbor complaints, we found this to be a small price to pay. Now a few months after having it installed our dogs are perfect gentlemen. We feel so freeeeee! Haha I highly recommend this product and the company. Great service, installation, and training. Thanks!

Let me qualify my review…
Product and installation: 5 stars
Billing: 1 or 2
One of my dogs is an escape artist. She can jump, climb, tunnel, eat her way through or around any enclosure. We found Invisible Fence and had one installed in our last home and that, plus some basic training, put an end to her adventures. We feel much happier and safer for it.
When we moved into our new home, we knew we wanted Invisible Fence installed, so we called the local office. They came out and installed the system with no issues.
We ran into problems; however, when we asked them to charge a different credit card for the installation than the one we provided for the initial estimate. (We’d just moved and aren’t made of money, so… you know.) Long story short, the original debit card was charged by mistake. We spotted the charge quickly enough, but were told there would be a 5 — 7 day wait to see the charges reversed. That resulted in about $ 500 in overdraft fees and nary an apology for the mistake. Crickets.
I wish I could give them a higher rating, because we’re happy with the result. But if you need to make any special billing arrangements, check and double check they get it right the first time.

These people have helped me with two homes with the ultimate escape artist. I live near East Riverside, my 9 year old dog would be gone without invisible fence. I cannot express the worry and anguish that I lived with until they created a solution for me. I have some discount coupons for their services, so call me 512−431−5223. You cannot go wrong with their product OR their training of your pup. If you care and you have an escape artist like I do, THIS is your solution (If they are smart enough to keep escaping they are also smart enough to learn the IF system… that’s my MOTTO!)

Invisible Fence has been a lifesaver for us!
We originally started our «pet family» by adopting a lazy pug/​beagle mix named Kobe. Kobe never chewed on anything and definitely steered clear of any activity that required him to exert himself (besides walks, those seem to be universally exciting). We decided about a year after adopting Kobe that he needed a canine companion during the day while my husband and I were at work. So, we decided to adopt Lola (a beagle/​terrier mix).
Lola. was. CRAZY. She seemed to have an unlimited supply of energy with the attention span of a flea, and was stubborn (to boot). Her tenacity allowed her to escape from our fenced backyard no matter what we did (reinforcing with chicken wire, lining with limestone bricks, etc).
Needless to say, we were exhausted and frustrated. We desperately wanted to leave the dogs in the yard unattended (during backyard barbecues, while at work, in the evenings before bedtime) but were stumped.
My Aunt recommended that I look into installing an electric fence in our backyard, and I’m SO GLAD she did. She actually suggested buying a system from Lowes or Home Depot (about half the cost), but after further research, we decided to go with the Invisible Fence system for several reasons:
1. Invisible Fence completes the installation (I did NOT want to have to dig a trench around my yard by myself).
2. Invisible Fence provides a warranty for your fence and highly trained technicians (which you do not get from buying the system off the shelf in a store).
3. Invisible Fence provides training for your animals so that you can ensure you are correcting the behavior in a positive way rather than providing «shock therapy».
4. Invisible Fence has the option to provide customers with a battery replacement service where batteries for the collar are automatically billed and mailed to you on a recurring basis (I definitely did not want to be responsible for remembering to change the batteries).
5. Invisible Fence has a proven success rate and an extremely helpful/​approachable staff.
The initial consultation was fantastic, the installer arrived on time and was extremely courteous and surprisingly quick. Now that the fence is installed, I can happily say that we are FINALLY enjoying our yard with our dogs like we were supposed to be doing all along (no escaping from digging under the fence!). Both Lola and Kobe have responded beautifully to the training that Invisible Fence provided and I feel confident that Invisible Fence is a product/​service that we will be using for many years to come.

When my sister told me they were getting an IF I gave her the third degree about how it could damage a dog and scare them from their own backyard. I was wrong to jump on the band wagon with those who are against them after today…
My Sister has an acre lot that backs up to a busy road with a iron fence that both her dogs can fit through.
After today I think the IF is a great idea if you are not experienced enough to train your dogs boundary control or have a dog focused on escape…
The IF rep came out despite the rain as scheduled at 9AM dug the line and placed wires and explained why the wires in the flower beds were left exposed (so landscaping crew does not cut the wires he also emphasized talking to the Foreman so his crew is held responsible). He also set up an IF inside in their dining area. He then took each dog out separately to train them. They start out the first day of training on the lowest level with a beep and shock that is just a mild «itch» and raise the shock until it does the job based on the dog’s comfort level (today the mini Dachshund was not the least bit fazed by the shock level but the Labradoodle was). Everything was installed and the first training was finished by 3PM. The rep that came out today was so very thorough in explaining the training and said he has worked for the company for 10 years he also commented that he was a Pit Bull advocate and loved the breed (I want to give him 5 stars for that).
Installation comes with 1 week training and they will come back as often as needed for training. The rep today was very thorough in explaining that the collar should be no less than 1 finger and to constantly check for the growing puppy.
IF is VERY expensive but it is worth it if you can not otherwise keep your dogs honest or safe on your property.