Jack In the Box

This place is so lacking! There is only one good worker and I think she is a manager she has lite brown hair with blondish highlights, she always remembers my order for coffee (she gets 5 stars). Unfortunately she was not there this morning and the other woman was there she SUCKS! She never listens to request, I always ask for a spoon to mix my coffee I don’t want a wimpy plastic stick… didn’t get it. She never fills up the cup of coffee even when I tell her to, I can understand leaving ½ for spill factor but 3 fingers short is too much! She has the process where you hand her your card and she gives your order and then stands there for a second and you have to ask her… Can I get my card back? She says Yes and gives it back with your receipt. Which I can’t stand because I have left before with out my card and had to drive back to get it. She is just not the sharpest tool in the shed. So my 2 stars are for and her listening skills!

Let me begin with the fact that, Yes, I am writing a review of a Jack In The Box. Why I feel I have to put myself through this is an exercise between my id and a suitable psychological diagnostician, but I digress.
A little over two years ago my family and I stopped in to JItB (another location entirely) as we were new to the area and never eaten at one before– the food was of institutional quality and the place didn’t look to have had a solid cleaning in months. I won’t be much further on that one as it’s been a while and things might’ve changed drastically since then… but it left an impression.
As fate would have it, today my boss and I were working nearby and we completely blew through normal lunch hours but feeling the need for some food before blood sugar issues arose and we began spouting Monty Python quotes at each other, we drove to the area and with limited time he spotted this particular establishment and chose it as our destination.
I was reticent, due to the quality of the previous experience, but a) Well, it HAD been a long time, b) we were on a pressed schedule, and c) the boss said «go here. We went inside.
Good points: the staff was friendly enough. Good marks. The food was «as expected.» It arrived within a reasonable period of time.
Bad marks, hence the necessity for this review at all: Is there some sort of corporate policy against cleaning for this franchise? How about building maintenance?
The floors were dirty and hadn’t seen a mop in who knows how long. Spilled drinks on unoccupied tables, a men’s room whose «out off [sic] order» sign looks to have been reposted enough times to warrant several stickers to keep the sign in place, something seemed to be growing from a suspended ceiling design element over the cashier queue; grease-​adhered dust on everything in the kitchen area that wasn’t within easy reach of most employees.
Here’s a question: how does an ice machine suspended six feet up and higher over the drinks machine get encrusted with fingerprints? Was there an NBA team using it for high-​touch contests in it’s recent past? I’m not sure.
There was what seemed to be a climate control box mounting on the wall behind my table; the sad fate of the box itself is a mystery that will never be solved. The blank wire terminal connections sticking sadly out of the plate at about shoulder height post only a danger to snagged clothes as (thank God) those sort of controls are not generally high voltage.
The condition of the paint on the walls was a cry for help, and one could tell that the benches along the center wall had never been moved in recent geological time as several definable strata of dirt had accumulated behind the legs, in easy view of all. A broom hadn’t been of practical use when someone’s inate fears of having to move a bench during cleaning was Simply Too Much and I Can’t Even for the cleaning crew.
I fear that my Two Strikes and I’m Out rule will have to apply for Jack In The Box; my only misgiving is that the people were nice.

Very expensive for mediocre food. I ordered 2 tacos that were inedible. Fortunately my husband gave me his curly fries or I would have been going hungry. His meal was decent. My daughter had a kids meal which was ok. This location is not in a good area. I felt tense the whole time.

Good service, staff is friendly. Food is good. But they take FOREVER to give you the food, no kidding, they took about 20mins.

This jack in the box had improved a lot over the years & impressed me a lot I live about a minute away driving so it’s pretty close & has good quality & service, but the drive thru could be a little fast ohh & them churros though omg they’re delicious !

I’ve given this JitB 5 chances. Each time it has been extremely crappy service. No one will acknowledge that you are standing at the counter, that is inexcusably poor customer service. If I walk up to your counter, say «Hello». If you are crazy busy the least you can do is say «be right with you» do not pretend not to see your customers.
I’m going to Fran’s!

This seems to be one of my favorite JITB’s Each time I pay a visit, they always get my order right and the drive thru staff are all awesome. The other day I tried a pumpkin pie blizzard from DQ I know I know, this isn’t DQ but as I was eating it I thought to myself… you know chacha, this would be good as a milkshake… and it was like Jack in the Box heard me… I tried one and they are SOOO good. I would have to even say it was better than the DQ Pumkin Pie blizzard. You should stop by and try one for yourself :)