Massage Envy – Southpark Meadows

Bless my cousin’s heart for setting up a message for us both. Her heart definitely was in the right place and I know I needed it.
Massage Envy tries, they really do but I am a massage snob and have a very very good masseur at home that actually knows my body better than I do (and I don’t mean that in a questionable way either! LOL). I was scheduled to have a male masseur which I may have had a better experience but alas a last minute switcheroo placed me with one of their masseuses of the female persuasion. I decided to give her the benefit of the doubt as I’d been disappointed in the past but perhaps this would be different.
We met and she got to know me and my limits. She seemed very in tune with and interested in knowing what to work on and with. After the Q&A session she left the room asking me to undress to my comfort level while she was gone. I did just that and slipped under their very clean and comfortable linens. It wasn’t long before she came back and begin to work on me. Some light effleurage started the session then medium pressure motions which felt like she was buffing me much like one would buff a car with wax on it. I was confused. Was I a ’57 Chevy about to be entered in a Classic Car Show or was a ’37 Steven about to totally get annoyed by this whole experience?
As I was finally starting to relax, the session was over. Being the nice guy that I am, I didn’t blurt out what a more crass individual would on the lines of «What the heck was that?!» instead I bit my upper lip and acted as if everything was ok. Don’t get me wrong, she was as sweet and as accommodating as a Southern Waitress in a down home restaurant itching to serve up a slice of pecan pie and a glass of sweet tea (10 parts sugar, 1 part tea) but I know more could’ve been done.
If a massage is suggested again by my lovely cousin, I will respectfully decline unless Texas has some good male masseurs out there… HOLLA!

Questionable business practices. I paid for a monthly subscription and ended up cancelling after losing my job several months later. They won’t let you keep the months you already paid for to use at a later date. Paid $ 90 for 2 massages I never got. Thieves. Corporate America meets massage parlor which made for a huge fail. Take your money elsewhere.

Wanted to update my review of M. E Southpark Meadows. While I’m very bummed that my favorite staff person, Andrew, has relocated to sunny Southern California, I knew that I needed to get back in and find someone new. So I called and explained my situation and asked for someone that could provide a stone massage and that I had no idea who there would be as good as Andrew but the young woman on the phone said she had the perfect person for me. His name is Scott. I said Ok that would be fine. I get there to discover in the room that Scott is not a licensed stone massage therapist. So I said ok I can live with that so I proceed with my 1.5 hour massage with Scott. Nice young man, very professional but he had only been doing massages for about a year and that was very apparent. My next appt is already set with Sally and I’ve heard she is most excellent. My overall opinion of this group is that they are still a great Massage Envy location and they provide great massages! I highly recommend them to any of my friends!

First the cons:
The receptionists try to sell you everything they can every single time, it’s almost to the point where you’re going to have to expect them to ask you. I would like it if they didn’t try to sell you extras so much.
It is completely obvious they overwork all of their therapists.
The music in the room is annoying.
You have to tip big because you know they don’t pay the therapists enough.
Now the pros:
All the therapists I have seen are very professional.
I have no complaints on the quality of massages. A+++++
The membership and/​or the prices are worth every cent
The place is immaculate, I have never felt like I was in a room that was dirty or that a therapist was unclean.
I love the availability that they offer!

I booked an appointment for my girlfriend for her birthday. I used the website to request an appointment and received a call within 10 minutes of making the request. The gentleman I spoke to on the phone was polite and patient while I asked questions.
When my girlfriend went in, she almost immediately text me saying they spent a good 10 minutes trying to up sell her on different products. This really upset me because she felt bombarded, and this was supposed to be a nice, relaxing experience and it did not start like that.
After the massage, my girlfriend complained that her neck hurt very badly and that her massage therapist, Rachel, had very long nails. This is just disgusting, not to mention a health risk. Bacteria like staph are contracted from fingernails, and being in a health profession, your nails shouldn’t ever be longer than your fingertips.
Before leaving, my girlfriend had to call me to ask if she needed to pay; apparently, telling the guy who booked her appointment that this was a BIRTHDAY GIFT and to use the credit card I booked the appointment with to pay wasn’t clearly communicated.
At this time they also tried to up sell my girlfriend on becoming a member as well as other services; she declined the offer many times before they finally let it go.
My girlfriend was disappointed, and I was as well. I left a 20% gratuity and really wish I hadn’t. Next time
I know to spend $ 40 more for a much better experience somewhere else.

I love having Massage Envy available to me to help with stress relief. My therapist Sara is wonderful, I’ve been going to her for years and love her style. The overall feeling and vibe of the place is fine but Sara makes the difference. Adam and Rachel are also really good.

OMG! Well first who doesn’t love a massage?! Lemme start by saying, his name is Adam. Whew, that man has super strong hands and is a rockstar! I must say I wasn’t super excited about getting a rubdown by a male in the beginning, but dude… I will probably never stop going to this guy. He’s great. He is also very respectful and professional. He is just very aware of the possibilities for awkwardness and avoids anything crazy. Love him, love this place! Super clean and always friendly.

I’ve had a membership here for the last 2 years. Think of this as the Outlet Mall of massages instead of the Nordstrom’s.
The therapists are clearly overworked and it shows in their bland interaction with clients. I tip them well because I know massage envy works them to the bone.
I’ll keep my membership, but only until I move into the next income bracket.

It’s all about the therapist you’re placed with. I’ve had two excellent, one male and one female, therapists who have really helped with all my issues.
I actually love having the membership because it’s much more financially feasible to care for yourself than booking the occasional ‘luxe spa’ retreat.
I’ve had ongoing back issues since an injury one year ago and I must say this has been a key piece to healing and alleviating pain. Aside from back issues, I’ve noticed an improvement in the decrease in headaches I was previously experiencing and an overall general improvement in being less stressed and just feeling better in general.
The staff have always been amazing upon entry and they don’t try to up-​sale you on heat or cold therapies or fancy smelling lotions.
4 stars because, hey, it’s not a magical oasis but it is still great in its own way!

My wife bought me a $ 150 gift card for here, thinking she’d done me a favor since it’s the closest place to our house. First the good, the place was clean and the massage therapists were both polite and good.
Now the bad, when you book a 1 hour (60 minute) massage, what they really mean is 50 minutes. They refer to this as «hands on» time. Not really sure why they would sell a 50 minute massage as «60 minutes» unless they were intending to deceive you.
At first I was not too upset, my first massage (50 minutes) was only $ 49. I booked an appointment for 9am. I thought, «eh, what the heck, for $ 49, I wont complain». When I arrived 20 minutes early for my appointment I was asked if I’d like a fragrance in for the lotion, I said «sure». I was then sent to the waiting area where i waited till 9:10am to be invited back for my massage. My massage was good. When I checked out I was informed that the fragrance I had selected was $ 10 extra. I was then pitched for 5 minutes on why I should sign up for their membership ($ 59 per month).
Scheduled my next massage, pitched on joining the same crappy membership, opted out and was told my 1 hour massage (50 minutes) was $ 99.
I don’t see how anyone seriously uses this place. I’m not sure if I’m more perturbed at being constantly pitched to buy a membership. Or the deceptive practice of under delivering on the time purchased.
fyi… if you are having to push THAT hard to sell the membership, there’s probably something wrong with your service.

Let me start by saying that the massage was wonderful. I don’t remember her name, started with a K? I went in for an hour and a half massage. She was running a bit late, so I sat in the «tranquility room» for a bit. Finally got in about 10 minutes late. I was under the assumption that I would have my 1 ½ hours, not so much. I paid for the full time and only received 1 hour and 18 minutes. I understand that they are very busy, especially since it’s Mother’s Day weekend, but I feel if I’m paying for the time I should get it! Probably will not go back to this location. I’ll stick to the spas from here on out.

I’ve been to ME in Round Rock and the DFW Metroplex, so I’m familiar with their process. This location was just like the rest of them. I had Tim and enjoyed every minute of the massage. I’ve never had a male masseuse prior to Tim, so I was a little hesitant as far as pressure and the softness of his hands (I’ve had a female masseuse that was really good, but her hands and elbows felt like sand paper and it took away from the experience) went. I actually ended up signing up for the membership because of Tim’s work. Other than that ME’s non-​member prices are a little too rich for my blood.
I also added on a facial just to see what ME’s were about. It was good and like the other facials I’ve had. It’s nice to get one every few months. The non-​member price for this is a little ridiculous in my opinion ($ 108) when you can go to other local places and get the same for less. I’m definitely looking forward to next month’s massage with Tim.

Great place. jessi was really professional. Her hands are heavenly. The place was really nice and comfortable. Other than trying to push the membership I enjoyed it!

I’ve been here several times and have enjoyed every time. This place is well managed, clean, and staff has always been very professional and polite. Some sessions are better than others depending on who is massaging but I can honestly say I have never been disappointed with this place.
For relaxation or recovery, I would recommend this place completely.

Massage Envy is kind of like the Super Cut’s or Great Clips of massage. Everyone there is licensed and is able to give a basic standard massage and on occasion you find someone that is really good.
I have been to Massage Envy quite a few times. I don’t have a regular person that I see so I have had a variety of different skill levels. I have had very good and some not so good. The massages are very inexpensive so you are really getting what you pay for. I’m not the type of person to spend a lot of money on something like a massage so Massage Envy is A-​Ok with me.

The price seemed good at first for a new client. Then they try to sell you a membership during the massage. If you decided against membership the fees are super high. Private therapist that come to your home are cheaper.
I’m sure it is possible to get a good massage here, but you may as well go to the massage schools. I tried 3 different massage therapist but they all did the same routine.
I guess if you want to try this place out… get a referral for a specific therapist ahead of time… and go soon after you get the referral. People come and go. I imagine they burn through their workers fast — obviously they aren’t getting paid enough.

It was exactly what you would expect if Wal-​Mart opened a massage parlor. I prefer to have it be less invasive. Hearing people walking by your room while your getting a massage doesn’t help. Also having muzak pumped into your room over a PA means you have no choice of music or volume.

After a 12 day cluster headache, I decided to A) Get a massage or B) Drive my car off the bridge. I’m so glad I went to Massage Envy.
The people at the counter were very professional and whispered since I had a headache. The waiting lounge is very relaxing and cave like. Nice comfy leather couches and an underwater tropical scene playing on the TV. Nice.
Jason was my therapist and he listened to everything and asked a bunch of questions. I left the massage (1 ½ hours) in his hands (no pun intended). He was so tuned in to what my muscles were saying to his hands. He found all the spots that I was hurting and more that I didn’t even know were sore.
I left there feeling so relaxed. By the next morning I was headache free.
I went back last night for another hour and a half. He focused more on other tension areas and «ironed out» my quads. Holy baby Jesus! I didn’t know I had wrinkles in my quads but I’m glad he ironed them out. I literally have new legs today. Since it was intense, he’s going to keep ironing them out over the next few sessions. I can’t imagine anyone lasting through an entire «ironing» session. Whew!
I didn’t tell anyone there, but I started am trained as a massage therapist. And I can tell you, they are very skilled at Massage Envy.
If you sign up for a membership you get a flat rate each month and it includes one hour massage… they also roll over if you don’t use them. NICE!
I can’t wait to try the facial!

I’ve been a member of this location for quite sometime now and I have zero complaints, the ladies at the front are usually friendly and on top of things I enjoy relaxing in the waiting area «relaxation room»
I usually see Adam and he is Awesome! Always pays special attention to areas that are bothering me. I absolutely recommend this location for some «me» time

I just bought a package from massage envy. My first massage was so-​so it was a guy and when I mentioned a target area that was ALL he focused on. In my opinion when you mention a target area it just means that you want some extra attention there but dont want that to be the only area that is massaged. So that one not that great, but my second time was excellent! Sally was amazing and yes, she paid special attention to my target areas but also gave me a full body massage. I felt absolutely relaxed and my posture seemed much better that when I walked in. The first would have made it stand at a three but after my last massage this is definitely a four star kind of massage.
The place is also clean and neat, the staff from the front desk to the therapists are all very nice and polite. Overall I am happy that I bought a package here and look forward to my next massage, maybe a facial too!