Mr Computer

Mr. Computer is a great guy with a great sense of humor. He is very knowledgeable and really knows computers in and out. He is very professional and fixes your device in a timely manner. I would recommend him to anyone!

Terrible service. Good luck trying to even find these people in their office. I don’t recommend using their services. I don’t understand how a business operates without any sort of professionalism.
I went there twice during normal business hours, once after calling ahead to make sure they’re there, and when I got there they were no where to be found and were screening my phone calls.

We travel quite a bit and have a tendency to pick up viruses and malware. We spent $ 250 at another shop and our computer still wasn’t usable. Greg diagnosed the problem and fixed it within 24 hours for less than half the cost of the original «repair.» In addition to fixing the computer, Greg recommended a better antivirus software.
We have used Mr. Computer several times since with similar excellent results. Mr. Computer is without doubt the best computer repair shop in Austin. Greg is knowledgeable, friendly and efficient. He gets repairs done fast, usually in a day. He solves the original problem, and then goes ahead and solves problems you didn’t know you had!

Really happy with the amazing job Greg did on my computer! It was sluggish, acting up, and ready for the computer graveyard. It’s been revitalized and is just like new.

Mr. Computer aka Greg is still my go-​to computer doctor! He not only fixes my laptop but takes the time to explain it in plain language to me so I know what happened and how he fixed it. He’s also just a great person to do business with — service is timely and professional and so far over the years… all the work has been what I needed at a reasonable rate! Highly recommend this business!

Great service and even better company

Greg replaced a logicboard on my Mac.
— Very professional
— Spends time to discuss the problem with you and also listens to your suggestions & preferences. Doesn’t try to push a solution.
— Quite reasonable in terms of service fee.
— Would definitely recommend him & go to him once more.

Greg was
Greg was not only professional but truly a nice guy. After calling and visiting multiple computer repair places where the staff could have cared less, I was pleasantly surprised with Greg’s friendly and helpful demeanor. And possibly, more to the point, he did a great job, in a timely manner at a good rate. I have my computer back and am extremely pleased with the whole experience. I give Mr. Computer 5 stars! Thanks Greg!

Greg is amazing! The cost was very reasonable, and more importantly, his service is exceptional. I will recommend Mr. Computer to everyone! Thank you so much.

Can’t recommend Mr Computer highly enough. The hard drive on my MacBook Pro recently died and after consulting a few places, I found that Mr Computer’s competitive prices and exemplary customer service was tough to beat. Greg diagnosed the problem and had my laptop back to me later that day. He was friendly and engaging through the whole process and answered all of my questions. For those who encounter difficulties with a computer, cell phone or other digital device, I’d highly recommend Greg at Mr Computer to take care of you.

I was traveling and accidentally spilled water all over my keyboard on my MacBook Pro. Right away I thought I had fried and lost all my data and called several people desperately until I talked to greg and he was so accommodating and asked me to bring it in immediately. He was so knowledgable on MacBooks and were able to save all my data and repaired my computer on the same day!!! He saved my life! Thank you so much.

***Charges less than Apple, AT&T and other cell repair shops to fix iPhone screens ($ 100ish vs. $ 129, $ 150 at other places).*** Small business, may run out of parts which will cause a delay (4 days vs. 30 – 45 min), which was a little frustrating. However, the owner & technician were both apologetic and courteous throughout the transaction. Needed my SIM card chopped down, thought I was going to have to take it to an AT&T location for more $$ & time to finally convert to my phone– Greg did it quickly and I was on my way for not much extra out of pocket. Overall, I’d say it was a good experience, and my screen/​phone work like a dream. Thanks Mr. Computer!

I contacted them twice by phone with a question about a cracked screen on my macbook air. Twice I was told that they would call me back because they were on a conference call, and they never called me back. I next tried email and also got no response. I know it’s an annoying repair, but I think it is reasonable to expect them to return my call or email saying they wouldn’t be able to/didn’t want to do it.

I don’t understand all the good reviews — Worst experience with computer repair and service. I cannot recommend Mr. Computer for any computer repair or service.

I called Greg and inquired about a battery replacement for my iPhone 5, he said he was able to do it the same day. I arrived and it took about 15 minutes for him to swap out the batteries, he did it for a great price (Far less than what Apple wanted). He also told me that I may be overcharging my battery (DO NOT LEAVE IT PLUGGED IN OVERNIGHT). On my way home I noticed that my screen had a few squares on the top of the screen. I told Greg about my situation and instead of making accusations he genuinely cared about my issue. I tried to take screen shots of the issue to no avail, I sent him links to forums about similar issues. He was perplexed. He told me to restore the phone and see what happens from there. We scheduled another appointment to reset the screen, camera, and battery if need be.
I was able to look up a few things online in regards to my issue. I tried those and the issue has not come back. I told Greg that the issue was resolved, he told me not to hesitate to contact him if the issue arises again.
Greg runs an honest business and he genuinely cares about the work he does. Thank you for your assistance!

I have taken around 4 – 5 different iphone’s in the family to be unlocked, jail broken and updated. Greg the owner is amazing, he is fast, honest, reliable, and very helpful.
I also took him a IBM laptop that needed something which I forgot what it was, but he fixed it in like 15 minutes.
I highly recommend you give this guy a try if you need computer or iphone work.

Greg is a self-​described «vivacious computer nerd,» and I couldn’t agree more («nerd» used as endearingly as possible, of course)! Not only is he incredibly personable and friendly, he’s also very technologically savvy. My iPhone had a weird glitch that he toiled over until fixed; he was also great on updating me throughout the progress and was very accommodating to my work schedule. Highly recommended for both service and pricing!

This review is long overdue as I’ve been a happy, happy customer of Mr. Computer for quite some time now.
The first visit I paid to Greg was when I needed to find a way of using my mobile phone overseas without racking up an eye-​gouging bill from AT&T. I went in with a limited knowledge of what actually needed to be done thanks to my Google Fu skills.
I’ll try not to bore you with the details but Greg explained that my iPhone would need to be unlocked and that I would also need to purchase a Gevey tray (which he carries). I’d then need to take my SIM card out once I arrived in Australia and replace it with the Gevey tray and a prepaid Micro SIM card purchased from any Australian carrier. I opted for an Optus plan for AUS $ 50.
Those were probably the best 50 bucks I’ve ever spent. It allowed me a temporary number where I had 450 minutes to call anywhere in Australia along with free calls to a list of 23 countries (USA included thankfully). In addition, I had unlimited mobile access to sites like Facebook, Twitter, etc. and 2.5 GB of Oz DATA. So, for my entire months stay Down Under, I paid $ 50 and was able to call everyone here in the US, along with allowing me to facebook, tweet and check in to places on Unilocal.
Just as a form of comparison, the last time I traveled to Europe, I racked up $ 370 in roaming and other charges in a month. So, if I include the cost of unlocking, jailbreaking and purchasing a Gevey tray from Greg, and add the Optus plan for $ 50, it would be half of what AT&T charged me on my previous trip.
In addition, Greg even provided me with e-​mail support because I had a bit of a technical issue when I was over there. So when it comes to customer service, Mr. Computer cannot be beat.
The second time I visited Greg was upon my return when I, predictably, cracked the screen on my iPhone. He replaced it in under 20 minutes while still taking occasional calls from other customers and chatting with me about his future travel plans. And the third time I’ll be going to Greg will be tomorrow, because once again… my screen is cracked.
I really cannot emphasize how much of a godsend Greg is. Reasonable prices, a wealth of knowledge, amazing customer service, great banter and he even allows my dog to come into his store. His only request with dogs is that they be well-​behaved.
I hope cracked screens don’t become a recurrent habit but at least I know where to go when it happens.

I’ve turned to Greg several times with my mac issues and he’s been just a dream to work with. His prices are reasonable and his shots are straight. I’d strongly recommend coming here if your mac is out of warranty or you loathe the jobbers at the genius bar.

Mr. Computer unlocked my iPhone so that I can use it in China.
I, like the computer savvy lady that I am (SARCASM ALERT), made this task as hard as possible for Greg and his team. Even with the obstacles I threw their way, they were able to help me out for a VERY reasonable price. My phone presented more problems after I picked it up. They answered my many ignorant, annoying questions after I had already paid them. It is obvious that Mr. Computer is a rare find. If you would like to have real people invested in making you happy solve your computer problems, Mr. Computer is your computer fix-​it shop.
Thank you, THANK YOU, Mr. Computer my transition to China will be easier because of you!