Parker Serenity Wig Spa

This is the official place to come if you’re in search of a new look. I’ve visited several hair shops previously which I’ve usually found to be somewhat uncomfortable experiences. Hair loss is emotionally damaging to women and I usually dreaded the embarrassment of dealing with these type of stores. This has been my best hair shop experience so far. Making an appointment is a must since it takes time to find a good hair match.
The ladies here have been really nice, over the phone and in person. Rene was lovely to work with and was extremely helpful. They offer private rooms which I found to be comforting and gives them the edge over other wig stores. Rene helped me find a lovely topper and was able to trim it to my specifications. They equip you with the information needed for maintenance and styling.
Wearing hair is what you make of it. After practicing and trying different styles, I love wearing my topper now. They equip you with the information needed for maintenance and styling. Thank goodness for this place! It’s lovely to finally enjoy having confidence again. Love it!

Went in here today to help a friend choose a wig before chemo starts. Barbara was WONDERFUL! She gave us so much attention, answered all our questions and explained things that we simply wouldn’t know. The whole experience was terrific. I was pleasantly surprised by how natural the wigs looked. The ladies were all so helpful and kind. AND, they let us know that with a prescription, the wig is tax free!

Very professional. Purchased a hat with hair for sports. Wanted to buy a synthetic but the honest staff said it did not fit me properly. They are honest and professional.
Have since purchased another wig that I love. Julie colored and styled my real hair wig. She made it look like the hair I list. Great job! Thank you.

I was very happy with my experience here. I had not planned on getting a wig because I was worried that it would look like a wig. I am so pleasantly surprised that the wigs look so natural and flattering. I was treated with such courtesy and patience. I hope I never need this experience again but if I do, I will return here.

I am 51 and have been losing my hair slowly over the years due to a medical condition; I finally got to the point that I could no longer creatively conceal my bald spots. I found Parker Serenity on line and looked at the site everyday for nearly a month. I have never worn a wig before and was scared and embarrassed. My daughter went with me and gave me the courage to walk in the door. That was the best thing I could have ever done. The ladies were so kind; especially Mary who helped me so much. I was able to try on as many wigs as I wanted and my embarrassment turned to fun. Seeing myself in a wig was a bit overwhelming, but in a great way. I purchased my first wig, and all the accessories that one needs to take care of it and plan on coming back and buying more. This was about 3 — 4 weeks ago and I can honestly say it has transformed my life. Before the wig, I was so self conscious of my hair, felt old, and and depressed. When I have my beautiful wig on, I feel like I have been re-​born. Those words are strong, but that is what happened to me. I have my confidence back and find myself wanting to be in family pictures now. I always used to make fun of people that would take «selfies» (take their own picture with their phone) —- I catch myself doing it all the time now! I look so happy and so much younger! (If I do say so myself.) I cannot thank Mary and the staff of Serenity enough for their kindness and making me feel so at home. My daughter and I had a great time and I can’t wait to go back!!! I am confident and happy again, something I had lost years ago.
I live in San Antonio and it is well worth the drive!
With Love, Thanks, and Great Appreciation!
Stacey R.

Very helpful and a variety of selections on long wigs. I was very impressed by the cleanliness of the place.

I was told by my oncologist that I should pick up a wig before treatment. I called and made an appointment and explained what I was looking for.
I came in and discussed the different styles and options with a stylist. She showed me several models but wouldn’t let me try them on because I hadn’t lost my hair yet.
This may be standard but I feel like they could have told me when I made the appointment that I wouldn’t be able to try one on until I was bald. I would have spared myself a trip.

I bought my wig here and had a pretty good experience first time and felt confident leaving the shop. I had my hair then and the lady told me come back when I lose my hair and they can shape the wig for me. It was apparently a service they offer. I did return and the hairdresser Olivia was amazing. On checking out she commented it was complimentary service since I purchased the wig there, which was my understanding. Then this little lady behind the counter almost had a fit. She said I had the wig thinned out and that wasn’t free. Charged me $ 35. I really had no problem, paying for the service as it made a huge difference to he wig but her gruff unfriendly attitude left me feeling embarrassed. The blonde lady checking me out needs to learn to say thank you and smile too, Your face won’t crack lady, most of your customers are cancer patients
, they suffered enough, we don’t need your sour face. I am very happy with my wig but some of the ladies here need to put their happy faces on.

I have been here twice, once to buy my wig, and then another to get it styled and cut. I did not think that I would need a wig at 36, but having to undergo chemo for breast cancer changed some plans! I went initially with a friend, without an appointment, and found a very nice wig that everyone said looked great on me. The lady who helped me was super nice, and very willing to let me try any and all wigs in the store. She did not make me feel rushed at all, and was extremely nice.
Once I started wearing the wig, it was a little too «poufy» and full. My own hair is usually on the thin side. The wig also kept falling in my face, and I felt like it was a little too long and tangled easily. I learned on their website that wigs usually come with too much hair, so styling can really help a wig look natural. I made an appointment to get it styled. When I walked in, the saleslady couldn’t even tell I was wearing a wig! So I guess it looked pretty good without the trim! After the trim though, it is fantastic! She thinned it out quite a bit and cut some of the length off. It really does look just like my old hair. People are amazed that it’s a wig (those that know I’ve had chemo).
Bottom line: I’ve had two great experiences here, and I would recommend this shop to anyone who needs a nice, great-​looking wig.

I am so thankful for this place. It is wonderful! I had tried going to other places over the years when I lost a lot of my hair due to an unfortunate chemical burn. However I had no idea what to do, and was overwhelmed by the many different types of hair pieces and wigs. The people who attended me at Parker Serenity were the most helpful and knowledgeable people I had ever come across. I was worried that people would be able to tell that I was wearing a hair piece. However, by the time the person who helped me at Parker Serenity had finished with me, not even my husband could tell what part of my hair was fake and was part was real! The person who attended me was a certified beautician who spent a lot of time not only matching my hair type and exactly matching my hair color, but she also was able to customize my hairpiece so that it blended perfectly with my real hair! I was astounded at the results! No other place I had visited was able to do what the people at Parker Serenity were able to do. My closest friends still marvel at the amazing new haircut I got that makes my hair look so much thicker!!! I highly recommend this place to anyone who has lost any hair. I only wish I had found them sooner.

I went to this establishment based on a recommendation from a friend and will not ever go there again. They clearly only care about selling you a wig and I was there to shop for a head covering. Their selection left a lot to be desired and the prices were high. As a patient currently undergoing chemotherapy and having visited several wigs shops in town, I didn’t feel any compassion whatsoever.

I decided to purchase a wig after a hair disaster that left my very long hair very, very short. After reading the great reviews for Parker Serenity Wig Spa, I headed over to check it out. I was greeted almost immediately when I walked in the door. The ladies were busy with other customers, but told me they’d be with me soon and to pick out a few wigs I’d like to try on. When my turn came, Candy made me feel like an absolute princess! She took so much time with me and answered all my questions. She and Mary were SO great. I can’t say enough good things about them. I’m really excited about being a continuing customer and going back to see them.
Oh yeah, the wig I purchased was actually cheaper in the store than online. Even if it hasn’t been, the pampering and help I was given would have made up for it no matter how cheaply I might have found it online.

I cannot say enough good things about Parker Serenity Wig Spa. It’s been a couple of months since I bought my wig, but wanted to take a moment to review them. I had brain surgery in July, thus ended up with a shaved head. I knew it was coming so I had time to prepare and to research wigs… I was on the fence about buying one. I had in my head that I would have the obvious appearance of wearing a wig and I did not want that…
My first visit there, I was greated warmly by everyone. The manager, Eli, was the primary person I worked with. Her knowledge of the products is immense and she possesses the wonderful talent of being able to suggest and help find styles that suit the person. She was so helpful. After helping me decide on a style and color, I was happy to have my new look.
After my surgery, I returned for a fitting as the wig was a little loose after my hair disappeared. Once again I worked with Eli and after she took the measurements, the alterations were made, and I once again had my hair I must say I couldn’t believe the difference in how it felt. Before it felt ‘okay’ but after it felt like a perfect glove. Unbelievable… they did a *wonderful* job!
I work in retail and the comments I get reinforce the fact that my worry about looking like I was wearing a wig was completely unnecessary. I am not shy about the fact that I wear a wig. Some days I do choose to go without. When my regular customers see me ‘without my hair’ they are shocked to learn that I wear one. I have often had people ask me who my stylist is because they love the cut and color and I love the reaction when I tell them it’s a wig!
Hands down the service is wonderful here. I have even received follow-​up calls just to make sure everything is going ok. How’s that for service! Eli and the rest of her staff are wonderful! They are able to answer any question, give wonderful advice and the environment of the Salon is wonderful-​very cozy and inviting and they’re able to provide for privacy if you prefer while trying on different styles.
Regardless of the reason for wearing a wig, I highly recommend this place. You will receive excellent care from a highly dedicated staff.
I send my thanks to them all…

If you live in Austin and are even considering getting a wig, you should go here. I thought about it for a long time because I was losing a lot of hair at the young age of 29, but I was very nervous about the whole wig thing.
I did a lot of online research before deciding I needed to go to a store the first time. They have tons and tons of wigs there of really good quality and will patiently help you try on as many as you want. I told them i wanted a long brown wig, but then when i wanted to try blonde they pulled a ton of blond wigs too without showing any signs of frustration at my «indecisiveness». They also explain how to wash them, wrap your hair underneath, etc. They can cut them for you which is good because some of the longer wigs get kind of thin at the end in my opinion…
I bought 2 wigs here during my first visit, but went home and looked online because I was curious about how the prices compare. Actually, the 2 wigs I bought Parkers were cheaper in the store than any reputable or decent online wig store. You may find some cuts or brands cheaper online, but I was personally too nervous that they would come in the mail all messed up or I wouldn’t like them and you canNOT return wigs. So ordering from any online place seemed risky to me anyway. And going to store, at least for your first visit, is much better because you can try them on and have them trimmed if you need to.
So anyway, I wrote this because I know getting wigs can be kind of scary or strange or whatever, and thought maybe someone would like to know that this is a pretty awesome and very comfortable place to go.