Pridebites

I am just very frustrated because I ordered my gifts two months ago and have since been lied to several times about the arrival time of my gifts. They keep telling me it’s coming, it’s coming and then the date they say comes and goes and still no gifts :(So if you are looking to buy these as gifts for a specific holiday I would forget it because you won’t get it in time. I’m sure the items will be great if I ever receive them… at this point I am embarrassed because I have told the recipients to be on the lookout for them for about a month now and nothing. No matter how good the product I will not order again because I need more reliability and I don’t appreciate being lied to by the company. It is truly embarrassing to tell your family they will be receiving gifts and then they never receive them. I will also now think twice before ordering anything from a company I learn about from watching Shark Tank and go with a more established, reliable company who delivers as promised.

I custom ordered a monogrammed blanket that first of all took a month to receive. Once it arrived the monogram was printed on! It looks so cheap I was embarrassed to give it. Although the blanket is soft can get he same thing at TJ Maxx. Waste of time and money !!

Their popularity after being in Sharktank must have skyrocketed and in order to keep up with the demand they canned their artists and started pumping out photos. It’s a cop out, it’s not what was advertised or ordered, and I would have rather waited twice as long for what I ordered and paid for than get this. I guarantee if they don’t go back to their original business model this business will tank. A definite disappointment and not worth the money.

After so many orders apparently, Pridebites no longer hand draw their designs. They are super cheap photocopies of the picture that you send to them. You can do this very same thing on your own printer and sew it onto a blanket. When I complained, my answer was that their artists are now so good, that it looks like a photocopy. See for yourself. NOT WORTH THE MONEY. DO NOT BUY.

These products make the perfect gift! Not only are they super adorable, but the quality is outstanding! The website was super easy to use and I loved every minute of customizing the bed I got. Makes it so much more fun and personal.
I recommend Pridebites to all my friends with pets!

Wouldn’t go anywhere else for my pet! I recently ordered a custom bed and custom toy with my dog’s cute mug on it and not only is the quality amazing, but it looks just like my dog. I could not believe the durability and quality of this amazing product.
I have already recommended Pridebites to family and friends. The customer service team was extremely helpful as well by keeping me up to date on when my products shipped. I know Spring is here, but I am going to order some Pridebites coats for next winter already. She is going to look great in that «GQ Coat»!

These guys are awesome! I’ve made 5 different custom toys through them so far over the past few years for friends birthdays, holidays and as presents for other occasions. Every time that I delivery the toys people are always blow away! They love that you put their dog on a toy, for their dog! Not to mention the dogs love them as well, they all go crazy for them!
One of my close friends who I made a toy for has a giant pitbull that literally tears everything up that he comes in contact with. A year later I visited that friends house and the PrideBite toy was still in GREAT CONDITION! I’m amazing how incredible it’s stood up to that beast of an animal! I wish my shoes had been so lucky…
The toys and the service that I have continually received from this company and these guys has been outstanding. I will continue to refer people to them and will definitely be a customer for life!

My dog loves these toys and products and I love that I can customize anything for her! I have their leash, bed and toys — all are durable and well made. While shipping did take a little longer than expected it’s understandable considering each product is unique.

I was extremely satisfied with my experience with Pridebites! Great company, great customer service, great products. I’ll definitely be ordering from them again soon. Thanks Pridebites!

Over the past 6 months, I have had two different friends bring new puppies into their families. On both occasions the friends requested dog toys from me and others, and on both occasions I chose a dog toy from pride bites (specifically, one steak toy and one squirrel toy).
Since then, the pride bites toys are the only ones that have remained. My friends have told me on numerous occasions how durable the toys are and how much fun the dogs have with the toys. Everything else has been ripped to shreds, they say, but not the pride bites toys.
If any new friends end up getting dogs, I know exactly where to look!

Being from San Antonio I love supporting Texas owned businesses. The bed I ordered for my dog Scout is so awesome and with this company based out of Austin I felt good supporting them. I loved the customization option. The bed is great quality and arrived in a timely fashion. Thanks Pridebites!

Meh. Nice idea with the customizable pet products, but too much hassle to make it worthwhile. On a good day, their products take 4 – 6 weeks to ship. However, after I patiently waited for 6 weeks, I decided I should follow-​up on my order. The story I received was that their shipment was held up in customs and stuck in Alaska so the product could not get to their company in TX and therefore could not be shipped to me. Apparently, their products are all made in China and then shipped to TX and then sent out to customers. I guess if I had not follow-​up with them, I would still be waiting for my order. A little proactive approach to handling shipment issues would go a long way. I ended up canceling my order. Not impressed with this company and definitely not worth the wait or gamble to see if your product will or will not arrive.