Radisson Hotel & Suites Austin

Lovely visit! This hotel is good, but the thing that makes it outstanding is the employees there. Pablo at the front desk was just so pleasant to deal with and really went out of his way to accommodate. The long-​haired brunette bartender (sorry — can’t recall your name!) and restaurant/​bar staff couldn’t have been any more lovely. The concierge was also super helpful.
This hotel has an amazing pool area and a birds-​eye view of the «bat bridge». Good location, close to 6^th street and grocery stores. Free WiFi was a bonus. Thanks for your friendly service!

I visited here the past two days for a continuing legal education conference. I can’t speak to the hotel per se, but I can speak to their conference venue and their restaurant.
First, the main conference room is excellent. It held several hundred lawyers (insert joke here) in relatively good comfort. The temperature was never too hot or too cold. Plenty of water available along with a strong wifi signal and some strategically distributed plugs made for a first rate conference venue.
I tried their restaurant «Dine» for lunch today and wasn’t unimpressed at all. My server, Bryan, was exceptionally friendly, while unobtrusively taking care of me. The burger wasn’t bad at all, was cooked to order, and was of a better quality than the average hotel restaurant. My personal preference would’ve been to have had a choice between regular fries and sweet potato fries rather than the aesthetically pleasing mixture. For a $ 9 lunch special, it was just fine. The price point (which I forget) on the regular menu, though, was much higher and more reminiscent of a hotel with a captive audience.
If I had one overarching complaint, it’s the parking garage. This has to be the worst parking garage in town between the narrow, curved driveways up and down and the low ceilings. The only positive is that no one drives through that lot like a maniac because of the arrangement.

I’ll start with the positives. The room was beautiful. It was large and luxurious. Our view from the 11^th floor was beautiful: overlooking the Congress bridge. The valet guys were fast and kind. The drinks were tasty. The food was okay. The one star is for the above things.
The rest of our experience was far below two stars. We came to the Radisson for our anniversary, so we got the «Be Romantic» package. This experience was the furthest thing from romantic as possible. The package was supposed to come with:
–A special in-​room welcome amenity
–Upgraded bath amenities including bath robes and slippers
–Evening turndown service
–Early check-​in and late check-​out (based on availability)
–One complimentary bottle of wine/​champagne/​sparkling cider
–Dinner for two in the restaurant (reservation required) (up to $ 75)
–Complimentary over-​night self-​parking
Mind you, they don’t give you this list until you check in. The information sheet says it will be easy to redeem the amenities… what they don’t tell you is they will charge you extra for the amenities that you have already paid for. We valeted the car because, hey, surely the romantic package includes parking– how romantic is houghing it through a parking garage? Nope. Valet is not part of the package it turns out. And it’s $ 27. Ridiculous.
The room came with a sleep number bed. Cool! Except when the sleep number bed deflates multiple time during the night, so you end up sleeping like you’ve just been folded in half like a Tom and Jerry cartoon. «Back pain is awesome!» Said no one ever.
The special welcome amenity is two bottles of water that everyone gets. These are pretty much a life saver because the tap water tasted HORRIFIC. And I’m even from Austin, so I know what Austin water is supposed to taste like. Not sludge, I’ll tell you that.
Our room came with one robe and slipper set. I don’t know about you, but having to call the front desk and ask for all of the amenities that were supposed to come with the room is NOT romantic.
The evening turn down service was a young gentleman who knocked on our door asked if we needed anything, to which we replied «no?», then handed my husband two chocolate coins and walked away. This is after we’ve had our door knocked on and/​or called 4 times already.
Our dinner reservations were accommodated nicely because there was literally no one else in the restaurant. The host, wait staff, and bar tenders were very pleasant (hats off to them). The bottle of wine we ordered (that was supposed to be complimentary) was of course charged to our room at full price.
Our bill was slipped under our door in the morning with $ 175 of overcharges. That was not a pleasant surprise. They had charged us for the wine, the parking, dinner, and drinks. On top of the outrageous package fee. (If my husband had told me how expensive this place was before he booked it, there’s no way we would have stayed here. But hey, it was supposed to be a romantic getaway, right?)
So my husband goes down to haggle with the front desk folks once more. So romantic. They finally and so «graciously» comped the wine, parking, and robe… like was supposed to be included in the package. Oh! I almost forgot! They charged us double for our drinks at the bar. Or slapped an extra bottle of wine on our tab, or something. I’m not sure, but there was an extra $ 60 on the bill that was unaccounted for. The concierge tried adamantly to convince us that we had order more of their over-​priced drinks than we really did.
We decided we should linger around for late check-​out since lord knows they would most certainly charge us for it. We haggle our bill down to the package charges and our two drinks, paid, then went to get our car. The valet guy ran off to retrieve our vehicle only to come back empty-​handed. He informed us that our battery appeared to be dead. He jumped it. When we got in the car, I noticed that the dome light was switched to off, which means that someone had messed with it. Meaning they had left the lights on all night.
Awesome. Don’t get the Be Romantic package if you actually want to experience romance or comfort or anything less than nagging.
And Jennifer S. from Radisson… an apology doesn’t refund me nearly $ 500 for the horrible one night stay.

I was really looking forward to the sleep by number beds but alas I got a hard as rock bed. The other bed in my double standard room had a small mattress cover that gave some comfort. The pillows were thin without much support. New had a room facing the road and while we could hear sounds outside it did not keep us awake.
The lost and found was great though! I left shoes and jeans and hey found my items when I called and they mailed them back to me!
The restaurant Dine is pricy and fancier than would be expected for a family on a short vacation. TGIFridays used to be in this location and would have been just right.
Parking is tight, beware if you have large vehicle. We were in a Kia and were ok on 3^rd and 4^th level self parking. Not much is walking distance so you’ll want your car while you are there.
We wanted to see the bats but we’re disappointed we couldn’t see the from the hotel parking garage or the hill below. We’ll wait on the bridge next time.
AC worked fine. Closet is SMALL. There was a mini fridge and microwave in the room as well as a soft pod coffee pot. The ice machine was on our floor and we used it to fill up our ice chest daily. The ice bucket in the room was small.
Overall a nice visit and I’d go back but I might also try somewhere else for a similar price.

Came here for a conference in fact I am still here for 4 more days and the bed is like a rock! I have never slept on a more uncomfortable bed in my life. I know this would not seem like a reason to give a 1 star but I also can hear my neighbors while they are in the bathroom and can literally feel my bed shake if someone slams a door in the hallway.*****revised section below*
Asked for new bed and got it. They had a sleep number bed which was amazing. But now there is very strange noises coming from the neighbors.

My wife and I stayed here 5÷13÷16 and we had a great time. I was skeptical after reading other Unilocal reviews but I was pleasantly surprised. Our check in was flawless… the gentleman behind the front desk was very polite, it took about 45 seconds, and they allowed us to check in early at 1:30pm. We spent the afternoon enjoying cocktails by their beautiful infinity pool that overlooks Town Lake. While the drinks were a little pricey the cocktail server was wonderful. The rooms have been updated with comfortable beds, large flat screen tvs, fridge, microwave, and coffee maker. The water pressure and temperature were also great. The hotel’s location is also ideal… right along the hike/​bike trail and within walking distance of many great restaurants and bars. We had a terrific overnight getaway and we will definitely return in the future.

Huge noise in bathroom the whole night! After a exhausting day I just find a soft bed to sleep!!! I really hope someone can fix it up!!!

A+++ experience! We will definitely be staying here again! Missy was wonderful and so helpful! She went above and beyond to make our experience the best possible. Next time you have any doubts about a hotel, look no further!!! Stay here you won’t regret it!!!

I would leave 0 stars if I could. This hotel has bed bugs. I came home covered in bites. When I called to complain, they told me that they had tested and found no trace of bugs. Yet, when I called an exterminator to my house, he found no bugs in my home, but identified that my bites were definitely from bed bugs. A friend I was sharing the room with also went home with bites. It’s one thing to have bed bugs. It’s another to completely deny responsibility.

The Radisson is a pleasant enough hotel in a good location: next to the river and only a few blocks from the food and music of 6^th street. The lobby seems small for the size of the hotel, and has limited seating areas (aside from the tables in front of the Starbucks, which takes up about ¼ of the lobby).
I stayed in a business class room (not sure if it was listed as s suite) on the 12^th floor. It was clean and ultra modern, with quite a large main room with a somewhat uncomfortable couch sectional (the furniture was quite «slippery» and the cushions felt more like sitting on balloons full of air than a comfy couch). While the room is large, it feels like wasted space. For example, there is a wet bar area that has absolutely nothing on it. Just a really long counter with a sink at the end.
I’m still undecided on the whole sleep number air mattress, but the bedroom was well appointed, the closet huge, and the bedding was quite comfortable.
And the hotel bar, while closed fairly early (11;00 pm on a Tuesday night) has a great fell and great view of the river.
My only real complaint was about housekeeping: they did a very good job, so cleanliness wasn’t the issue. Rather, it was the fact that they didn’t clean my room until 5:30 pm. That made it awkward to relax from a day of meetings before heading out for dinner. And when I called the desk asking why my room hadn’t been cleaned, was told simply that hotel policy actually gave them until 6:00 pm to clean. No apology or concern about the inconvenience. I’d suggest that if it takes that long to clean rooms for guests that they hire a few more housekeepers.
All in all not a bad stay. But with so many hotel choices, not sure if if stay again.

Mehhh. The suites are slightly outdated and a bit cramped. The beds are mighty comfy so I guess that is really all that matters if you are just looking for a place to rest your head for the night. But the location is prime and there are so many things to do in the immediate area. It is super close to the S. Congress bridge so I imagine you’d have an amazing view of the bats!

At first, I was pleasantly surprised with the check-​in process, which occurred via text message. When I arrived at the hotel it was very quick to get my room key and be on my way. The room was a little outdated, but The Sleep Number bed and larger TV were nice features that I was not expecting. The location is great for the price as well.
Unfortunately, I was a little disappointed that I was unable to receive late check-​out on a Sunday. In my experience, hotels usually grant you at least an hour, if not more.

I was a guest in room 806 from Jan. 22 – 24, 2016. At first, I was pleasantly surprised with how pretty the hotel is. I read about the recent renovation, and loved the modern feel of the lobby, the fish tanks, the beautiful pool and restaurant/​bar. The staff is so friendly, from the hostess in the restaurant to concierge, everyone has a smile on their face.
Sure, the rooms are a bit outdated, but what completely changed my review from 3 – 4 stars to 2, was the black mold growing on the ceiling of the shower. This was absolutely disgusting and unsanitary.

Everyone is very friendly at this location! The view is great!
The have sleep number beds which might be exciting for some but difficult to find a good number for me to have a decent night of sleep! I couldn’t get situated for a good part of the night because I was uncomfortable!
The starbucks employees in the hotel are so so, they am were not very engaging or as friendly as the hotel staff!
I locked myself out of my room and a man escorted me up the room to check my ID and let me back in. Glad he was there to safely let me in!
The hairdryer in the room is AWFUL. Incredibly low in power and hardly any heat. All of them were poor quality. Bring your own hairdryer or you’ll be in the bathroom for an hour.
There is a trail access feet from the hotel! Super convenient for quick walks downtown, to kayaking and the lake!
Inside is a little bit older but still great. We got a room here for $ 88 on Priceline for a Thursday night!

I was in Austin the last weekend of August for Ironman training with my triathlon team and this hotel was kind enough to negotiate a rate to block out 10 rooms for the entire team to stay in.
I’ve never stayed at a Radisson Hotel before but after this first experience I may consider staying with them again.
The staff was very accommodating and the rooms were decently sized with some cool amenities. I brought a cable charger for my iPhone but stupid me forgot the power adapter to plug it in to. But I didn’t panic, because OMG! The wall outlets have built-​in USB connections. Talk about a lifesaver!
The beds were comfy, the bathroom is a little too small but I managed.
The temperature in the room was a little too warm for my liking. I lowered the temperature to 60 degrees and it honestly still felt like it was in the 70’s. I like it cold. With lots of blankets!
Unfortunately I didn’t get to check out the pool outside but I did get a good look at it and it was bumpin’! I chilled outside with a glass of their house red one late night on their patio. It was very relaxing.
Check-​out day, I had woken up around 8:30am to call the front desk to request a late check-​out. I was hoping for something like 3:00pm like I am used to at other hotels but they only offered to do 12:30pm the latest. Bummer.
I wanted to still sightsee Austin even after checking out of the hotel and I had a few very expensive items I didn’t want to leave in my car for safety reasons. The concierge was kind enough to store my items in a backro on and have me a claim ticket to redeem my items when I return.
Let’s talk parking: It’s a mess to be honest! There’s 6 floors of parking including the rooftop and it’s not enough. The first two floors are reserved for Valet only but you’re out of your goddamn mind if you think I’m gonna pay $ 30 for valet parking. I don’t even like letting friends drive my car, why would I let a stranger? Anyway. Yeah, parking needs to be improved.
Compared to all the other hotels in the downtown area, this one is not a bad option. It’s not a JW, but it’s also not a Red Roof Inn. Haha!

Stayed here on a vacation from Southern California…
Lucked out on Priceline name your own price, just a little over $ 100 something a night. Didn’t really know the area but man, IT WAS THE PERFECT LOCATION for first time visitors to Austin who want to explore.
Positives:
Super inexpensive for what you get and compared to neighboring hotels next door such as the Four Seasons and JW Marriot.
SMACK DAB in the middle of where a tourist wants to be. The famous Congress bridge literally touches the hotels property. We were contemplating on a rental car but didn’t need it since there was an #Austin-​B-​Cycle rental station one block up off to the right on 3^rd. From there we were able to visit all the Austin Must sees and do’s such as:
Barton Springs
Kayaking
Convention center
south Congress
Dirty Six
University of Texas
Capitol… I think You get it
The area is pretty clean and quiet compared to most other parts of Downtown. We almost stayed at the Driskill… Thank G we didn’t because it was so dirty and smelly near sixth st. The only people really walking around our hotel were tourists and joggers passing by or residents walking there dogs.
The room itself was clean and «up to date» but the bathroom was disappointingly small and the tub/​shower was like a little kids bathroom. Other than that, great views, great service. Nice small infinity pool covered by oaks from the river with cool little fountains. Full bar and brand new upscale restaurant. And for the addicts STARBUCKS down stairs in the hotel… Although they were a licensed one and didn’t redeem Starbucks points or promotions.
Parking is about $ 20 weather you self park or valet. But like I said bikes are so close and if you use them wisely (check em out and how they work) only $ 8 a day!
Will definitely recommend to friends who might visit Austin and will stay here again if I’m ever back.

I went onto Hotwire and booked a hotel that had 3 ½ stars. My wife was leery of not knowing where we were booking but I thought it would be fun. Also there was 85% (I think) that recommended it on Hotwire so I thought it was a good bet. When they showed us the hotel it was a nice surprise. It’s located right on the river just off of South Congress bridge in downtown Austin. It was 50% off the going rate of $ 249 a night which was way more than we would’ve ever paid for any hotel in downtown Austin.
The check in process was easy and we even upgraded for about an extra 40 bucks a night plus tax to a suite with a and instead of being on the city side they put us on the river side.
They were eager to help us carry our luggage upstairs while I parked. Self parking I think was $ 16 or $ 19 a day or you could’ve Valet parked for I think $ 26 a day. It also had hourly rates in the garage if you wanted to park downtown but didn’t have a hotel room there. I only noticed for the first hour was four dollars per hour.
The room was very nice. It had a separate living area with a huge HDTV that must’ve been between 55 and 60 inches at least. There was a couch with two chairs in the living area and a few lamps. It was a very nice bathroom with a cool blue tile backsplash and sink. The showerhead was very nice. In our bedroom was a king size bed with a sleep number bed. We weren’t totally sold on the sleep number bed it was hard for us to get comfortable. I also like that both rooms had plugs, but not just for regular plugs but also dedicated USB plugs for our electronics.
The only thing that really bugged me was the shower was slippery and it back up a little. There really needs to be a rubber mat for inside the shower.
Overall we enjoyed our stay.
The boys loved the room, my wife loved the the room (most important), & the staff was friendly. We only stayed one night but if we had to stay longer we would. Great stay with Radisson!

I’ve been coming here for events for quite a long time. I love the location and it’s convenient to just about everything downtown and even puts SOCO with walking distance.
They’ve recently renovated and boy did they spend the big bucks. Everything looks fresh and open. Windows to the ceiling give this hotel a first class feeling. Can’t wait to have an excuse to stay here overnight and find out how it feels at night.

I was in town for a conference and wanted a hotel that was walking distance from the convention center. The price was reasonable so I selected the Radisson. The lobby is very nice with an ample amount of couches and armchairs along with a large fireplace. The front desk staff were very nice and even though I arrived very early in the day I was able to check in.
There is a Starbucks in the lobby, a terrific outdoor pool, a very nice bar and restaurant and access to the river walking paths.
While the sleeping room was spotless it does need a bit of a makeover, new carpets and a bit of a tub makeover. There is nothing glamorous about this hotel but it is quite comfortable.
The sleeping room needs a safe. The closet is in an awkward spot and if the hangers aren’t positioned just right the closet won’t close.
There was a sleep number bed in the room, probably a new addition. It almost seems that the hotel is halfway through a renovation.

The Radisson is just your standard downtown type of Radisson. Nice lobby and the people working the front desk were pretty friendly.
Location wise it’s right next to the Congress Bridge and a short walk from a lot of good restaurants and bars. A little further up the road is 6^th Street and you know all about that area.
As for the rooms, they were small but fairly standard. The bed was comfortable and it was surprisingly quiet despite having a room that faces the street. The bathrooms were a little dated and our tub handle was falling off, but it didn’t really bother me too much.
I thought it was a little pricey for $ 170 and then $ 20 parking on top of that. I would probably try to find a better deal elsewhere if I came back.

Obwohl renoviert, ist es immer noch etwas out-​dated, insbesondere das Bad. Die Aussicht der Lakeview Räume ist ganz nett und das Personal auch sehr freundlich.
Die Frühstückskarte bietet leider sehr wenig für Europäische Geschmäcker, aber zur Not gibt es direkt im Hotel einen Starbucks :-)