Sail & Ski Center – Austin

I recommend speaking to James Johnson if you are in the market for a boat. He was very helpful and has gone above and beyond with me as my sale person for my boat. The whole team there has been really helpful and nice.

So, years ago I bought from Steal & Ski and received excellent service. An expensive lesson but I learned I was nuts for buying new when there are so many boats out there with low hours and VERY cheap. Lesson learned. Since getting water in the lake I took my gently used boat to Steal & Ski to be serviced because it sat for a little over a year due to no rain. They serviced it and did some rotor work and serviced the boat and «prepped» it for the lake. I went to pick it up and they had broken a bracket the Bimini attaches to and totally trashed my boat and did not put the poles in under the covers to allow the rain water to run off. So I pay over $ 2000 to have my boat prepped for the lake and go to hook it up to my truck and find the covers flooded with rain water the inside of my boat water logged and the broken bracket for my Bimini. Last week I took my boat out for he fifth time this summer and I leaked rotor fluid into the lake. Steal & Ski did work on my rotor so I have to ask myself why in the world am I leaking rotor fluid when I just had that specific part replaced/​machined and rebuilt…
If for some reason it is just a fluke that it leaked fluid all over the lake I’ll gladly come back and amend this review to show they had no fault in the leak, but the stuff I mentioned about their service will stand and I will NEVER use this service department again. The only reason I am using them now is because they did the work and if they screwed it up I want them paying for it. Terrible service and nothing was done to make it right. I used to be a true believer n you get what you pay for, but I dropped a boatload of money (literally) and have a boat sitting in the dry stack I can’t use…

I HIGHLY recommend speaking with Roger at Sail and Ski before any boat purchase from any other dealer is made. After going back and forth on buying a G23 pre-​made we decided to build our own and Roger walked us through the steps to make it happen. He was competitive in pricing compared to the other Nautique dealers but the SERVICE is really where it’s at. He met us out at Lake Austin and gave us a test drive of another G23 to make sure that we were making the right selection and was always eager to help us with any type of question. I don’t think we could be more happy with our selection on brand and model as he said the G23 will do everything we want… he was right.
We had an issue with our boat last fall where the power was left on so we called Roger. In 30 minutes Roger called up a «favor» and had another G23 owner let us use their boat while our battery recharged. That would not have happened with any other dealer, especially considering that we were going to buy from another company out of Austin. 5 STARS, and an additional one for service. Thank you, Roger!

Very helpful and nice people — especially the tall guy at the rental counter. They help a lot and explain the details making it easy to make a right purchase based on the need. I was surprised to find something for Skiing in Austin but they really have a huge variety of options to choose from. They also rent the skiing apparel — skiing pants and jacket. It costs around $ 25 a week.
They rent ski and shoes. It is cheaper on per day but since there is no ski area nearby you have to rent it for at least a couple of days and transportation also may become a hassle. If that does not matter it gives you peace of mind as one does not have to wait till reaching the ski basin to find a good match and uncertainty of availability. Renting at the ski basin is relatively costly on per day basis but still costs less overall.

I want to applaud the outstanding service I received at the Sail & Ski Center last week when I bought my first pair of ski boots. Ali and the rest of the team spent an hour making sure I purchased the perfect pair of boots. You would think I was buying a boat given the time spent reviewing every intricate detail about my choices in ski boots. I highly recommend this place for any locals looking to by ski apparel.

We just bought a boat from Sail and Ski and were very impressed with the service we received from Roger and the rest of the staff. They went above and beyond to make modifications to our boat and trailer so that it would fit in our garage — and this wasn’t a fancy or expensive boat. Years ago we also bought a pontoon boat from them and loved it too though this was before the time of Unilocal.They are definitely the place to go to buy a boat in Austin — keep up the great work Sail and Ski!

I purchased (2) Kawasaki jet ski’s from Sail & Ski in early 2007, and have had all service performed by this dealer since. Not only was the initial sales experience very pleasant and efficient, but since then the service after the sale has been simply outstanding. I was talked into buying an extended warranty, which on other items from other dealers have always turned out to be a huge waste of money as whatever breaks seems to never covered for one reason or another. The experience with Sail & Ski has been the exact opposite, and although the problems with the skis have been few, each time there was never a question about whether the problem was covered, they just came out to my marina and took care of it with no charge. Not only have they provided great, responsive and friendly service, but MUCH to my surprise, after each service they actually call within a few days to be sure everything is working well and I am fully satisfied — and it’s clear they are very genuinely interested in ensuring all is well, not just trying to pretend! Whether it be cars, boats, or whatever… I’ve rarely found a vehicle dealer that provides an overall oustanding experience, but Sail & Ski definitely does and stands well above the crowd.
Sadly, I also purchased a high-​end boat in 2007 which cost over 10x the price of the jet skis, and the service provided by another local dealer who is the authorized representative for that brand of boat has been pathetic to say the least. The differences are astounding.
A big two thumbs up for Sail & Ski!

I have been a customer of Sail and Ski for over 15 years now and they have always provided top quality products and services.
I highly recommend to my friends and family every chance I get.

Super helpful and know their stuff. I had been shopping around all over town this week for a high-​end technical ski jacket, preferably on sale, and kept running into low inventory, few choices. My quest /​question was who has the best inventory of high-​end ski jackets. These guys had the best inventory, half of it on sale (that’s good cause I seem to like the more expensive choices) and Ali who helped me totally helped me work my choices and he’s a big skier. This is now my go-​to ski place in Austin.