Stor Self Storage

Todd at Stor stayed late to get us moved into our storage space when our move went way longer than we expected. Thanks, Todd!

Eric and the staff are always accommodating and eager to help in any way they can. I’ve been using this facility for over 4 years and have been really pleased. The facility is very clean, well lit and secure. Two thumbs up!

I’ve been renting here for almost 5 years. Eric and his staff have always been very accomodating when I’ve had to change unit sizes. They have been helpful and patient. I would highly recommend this place for your short term and long term rental needs.

It great that the Stor Self Storage place has a USPS substation in it so I do not have to drive all the way to the regular post office. Everything I have been here I have had excellent service. Like the post office you have to package your own stuff here otherwise go to a place where they pack your stuff. They do pretty much everything here except passports. Sometimes you may have to wait since there are times one person is working both the post office and storage place. Today, I had to mail a package to Alaska and helped me select the best cost to do so.

Stored some wine at their location on Bee Caves and it fell through the bottom of the storage unit. Broke some very expensive wine and they would not make any concessions. Store here at your own risk. Horrible.

If I could give this place negative stars, I would. Horrible customer service and incredibly disappointed to say the least! I visited this place to mail my Christmas presents. I walked in with a smile only to be greeted by a dirty look from the employee. I felt instantly uncomfortable. I asked him if they had any bigger boxes to ship the presents and he snapped back and said «FOR SALE!». Wow. strike number 2 in my book. As I was putting the boxes together, I asked if he had any scissors I could use and he responds «Somewhere in here… if you can find them!». At this point, I was so disgusted that I couldn’t believe how this employee was treating me. I asked if he had any packing material available and again he answered «FOR SALE!». MInd you I continued to keep a smile on my face as he had a crappy disposition the entire time. Yes of course it’s for sale! I’m not looking to receive anything for free. I was completely aware of that when I walked in. I finally decided the heck with this place, walked out and went down to the mailing store on Escarpment. ALL the employees were great! They greeted me with a smile and I was in and out in 5 minutes. I will NEVER go to this place again! I don’t care how close it is to my house. I have been in the customer service/​sales industry for many years and no one should be treated that way.

I stored the entire contents of my home for 3 years at Stor. The staff is congenial, professional and very courteous. When it came time for movers to move the contents of my unit, I gave my notice but hadn’t confirmed a firm move date. They called me to check on that date so my charge would just be a proration of the rent for that month. Stor is exceptionally clean and secure and I highly recommend the Circle C Store to anyone who wants a safe, well-​lit, exceedingly well-​maintained storage company for their things with excellent customer service.