Waited for my food for 45 minutes, not sure if they had to run to Mexico for supplied but food should not take that long. While waiting I saw a customer bleed on the floor and the blood sat for 20 minutes before a customer fed b up with it cleaned it up. Horrible, just horrible I would rate 0 stars if I could
Olivia R.
Place rating: 3 Austin, TX
Full disclosure: I only come here for the tortillas. Here follows a review of the tortillas. — Fresh: Really solid, soft, fluffy, yummy tortillas. I can just straight eat these without anything else.(4 stars) — Two Days Later: I prefer store bought tortillas at this point. They’re still good if you beat them up on he stove or in the oven, but I might only get these tortillas if I eat them the same day.(2 stars)
Justin O.
Place rating: 2 Austin, TX
I used to come here frequently several years ago, long before the remodel. I’ve been twice now recently and it’s just not the same place. The counter staff take a looong time to take your order and they frequently don’t get it right. My last visit two people returned their food, while I’m in line, because something wasn’t right about their order. The place was mostly empty at prime breakfast time, which I now understand. My tacos were good, and I really enjoy the fresh salsa bar, but the service and general attitude of the employees is sad. There are other TC’s around so I would recommend going to one of them.
Alma L.
Place rating: 1 Austin, TX
This used to be one of my favorite spots to stop in and grab a delicious meal. NOW, its horrible. I’m so disappointed. Their customer service is appauling. Coming in it’s so dirty, the tables are not wiped down, there are left over trays on the tables and the floors look like they haven’t been swept. A BIG tip, get someone who actually can speak other languages other than huh… it’s annoying having to repeat oneself. TACOCABANANEEDSTOCLEANUPTHEIRACT!
Ronda A.
Place rating: 1 Austin, TX
worst manager ever, cant control her team cant ring an order correctly, cant take ownership of her mistakes and cant communicate like an adult. Manager working on kims register sunday august 22015 at 10:00am. I waited 6 – 8 minutes to be greeted by mgr who took my order while crew stood around. my food was completely wrong not because of staff because she didnt ring any of it up correctly. When i called back she blamed me n hung up, theni called the hotline and stayed on hold for 8.43 minutes. Never again
Fronz B.
Place rating: 2 Austin, TX
Met friends for happy hour. There were less than 10 people in the whole restaurant… And they ran out of Margaritas!!! How the hell can a Mexican restaurant run out if Margaritas at 6:15pm??? :-( However, the food was good. So was the pitcher of margaritas that we did have. :-)
Shelby F.
Place rating: 1 Austin, TX
They took forever to take my order, got it wrong, and then were rude about correcting it. Im a vegetarian and told them I can not eat their refried beans. They redid my order with black beans and(by no accident I’m sure) put bits of steak in the black beans. I have a short lunch break, so this is one of my only options. I’ll skip lunch before I go back here. Jerks.
Xochtil G.
Place rating: 2 Austin, TX
I had been going to this location for years off and on, yet on my last couple of visits it has left me disheartened… the first was in arrival, there was no greeting and the small-one order took even longer than before. I was handed my order with no apology for the delay and it seemed as if I was the one bothering him… this last time, I placed my order for my fajitas and alot of the order was«off» in taste; the rice was fair, the beans seemed overcooked, the meat was closely burnt on some edges… even the condiments tasted stale. the jalapeño tasted like it was a week over and the others were getting close to that bad sour taste; not eventful. Very disappointing, yet luckily no after effects. The waitstaff were very courteous and attentive, yet some of the cleanliness left something to be desired.
Kat T.
Place rating: 5 Cedar Park, TX
I honestly didn’t experience any of The bad things mentioned in other comments. I went through the drive-through during rush hour on my way to work and ordered a Coke and a beef fajita taco. With two cars in front of me I was completely through the line within three minutes and my food was fresh and hot. This was the exact opposite of my experience with the Taco Cabana on Lamar.
Jesse P.
Place rating: 1 Austin, TX
Slowest taco c ever. Drive thru is a joke. If it weren’t so close to my house I would never go to this location.
Benito M.
Place rating: 1 Austin, TX
I just had a terrible experience with the night crew. There was absolutely noone ahead of me, and still noone came to take my order. Ive eaten here dozens of times, but tonight, after ten minutes of just standing there like an idiot and making eye contact with all of them, not a single one bothered to come up to me.
Jennifer L.
Place rating: 3 Manor, TX
The only I hate about this place is that they rush you when you’re ordering and when they screw up my order. Besides that, everything is yummy.
Brenda P.
Place rating: 1 Manor, TX
My last experience at this location was terrible. I went about a month ago. I ordered a kids meal with an enchilada and they brought me a quesadilla. When I told them that wasn’t what I ordered and my kid didn’t want it, the cashier went to fix it. Then, another employee came out with a bad attitude and asked, «OK, what did you say?» I explained to her, with the same attitude she approached me with, that I wanted an enchilada meal. She proceeded to snatch my receipt while mumbling, «He can take care of this». I couldn’t believe what had just happened. I should’ve known it wasn’t going to be a good experience when I saw two other people demand their money be refunded because their orders were messed up as well. The manager was very nice and corrected their mistake, but I’m going to stick with the Burnet location which has always had great service and great food.
Sondra S.
Place rating: 1 Austin, TX
I thought I would jet through this Taco Cabana’s drive through for a quick taco this afternoon. Well, my first mistake was thinking that I would«jet» through anything: after giving my order to someone who sounded like he could not care less about his job or my order and a total 20 minutes in line, I pulled out of the line, parked, and walked inside to get my food. TOTALCHAOS. The place reeked of sewer gas, and the assistant manager, the senior-most person I could find, seemed kind of spaced out. I explained the problem and that I was in a hurry, and she made a lot of noise bitching at multiple people to get something to happen, yet it was STILL10 minutes before I got out of the place with my food. It is notable that it was NOT busy(this was 2:30 in the afternoon on a Sunday). I still can’t figure out how hard it must be to put together two damn tacos and hand them off that it takes TEN minutes! When I informed the asst manager that it stunk in there(after a few minutes, my nose adjusted and I couldn’t smell it anymore, but it was still there, so I thought maybe she thought it had gone away?), she told me that it had been like that for a while, that the pipes in the building were old. So much about this experience made me a little sick to my stomach to think about the food coming out of this place that I ended up eating very little of it. Notably, after I’d been inside 10 minutes, they STILL hadn’t gotten the person who had been ahead of me in the drive through line taken care of, and there had only ever been 2 people in front of me(one drove off, angry, before they could ever get to the window). I love Taco Cabana, but I will venture a little further up the road to the one in the Arboretum before I’ll ever darken the doors of this one again. SOGROSS.
Major H.
Place rating: 1 Dallas, TX
Waited 5+ minutes for service, and the lady had manicured nails that prevented her from taking our order the first time. The food is edible, but the restaurant is dirty with cups and napkins everywhere. It always looks like the lunch rush happens if you go inside. Management and owner don’t care about hygiene. Pathetically wilted tomatoes and stale chips. Stick to drive thru if you even come at all. Check out their dulce de leche in the image attached.
Amy Jo B.
Place rating: 4 Round Rock, TX
It’s fast food, but for fast food it’s pretty good. My friend and I walked down here from discount tires because they were taking forever to get our truck done. The inside and outside we’re very clean. This was my first visit to this particular chain, and I didn’t feel like the wait was too long in line to order, especially considering the amount of orders in front of us. I ordered a chicken fajita burrito sans pico de gallo. It was very good, and extremely hot and fresh when it came out. The time it took for them to get our order together was neglible, and the service was friendly.
Mike J.
Place rating: 2 San Francisco, CA
Pretty tasty for late night food. Carne asana was pretty good. Tortillas were spongey and awesome. They got our order wrong a few times over the intercom and ultimately we were missing a couple of things in the order, and they have some weird policy where they make you drive away from the window so you’re not waiting at the window, it was weird. But for late night food, it was good.
RAT F.
Place rating: 1 San Diego, CA
It doesn’t take a genius to know that Taco Cabana sucks. It’s like Taco Bell for adults or something. Went there a little past ten last night cause I was desperate and spent over $ 7 for a crummy quesadilla, black bean taco, and a small soda. The only enjoyable moments I experienced were the conversations I overheard from the rocket surgeons stuffing the largest mouth holes in their faces.
Tracey S.
Place rating: 2 Austin, TX
I don’t know why my friend likes Taco Cabana quesadillas so much. They are way too salty and not tasty. Maybe for fast food and late night standards they are acceptable. This Taco Cabana is located on 183 across Charles Maund Toyota. It is west of Brake Specialists Plus. It seems really popular. I won’t come here again.
Don C.
Place rating: 4 Jersey Village, TX
Yes fast food but not Taco bell– LOVE me my Cabana– especially cheese enchiladas. Don’t bother with the margaritas ever though– the are awful.