Town North Nissan

I only wish I had read the Unilocal reviews before I got sucked in. I got a text from Eddie Sifuentes after going back and forth on what I was looking for. He told me to come on in, we can do this deal. So I did. I cleaned out my car, got the title and got the info for wiring them the money.
He made me sit there for almost an hour before coming back and saying we aren’t even close and blaming the text on his supervisor. What are these guys? Three years old? To see a grown man throw the blame on an unseen supervisor was embarrassing for me to witness. I can’t imagine how these guys sleep.
Extremely unprofessional behavior. Condescending, rude and unrepentant about lying. it’s really true — car salesmen are a subspecies.

Was just verbally assaulted by the «manager»…let’s call him Napoleon. Looking for affordable cars for a cash sale. He couldn’t tell me his inventory dragged us around the lot and spoke to us like we were idiots. Nothing he showed me has a price on it, all dirty because «I don’t clean them up till they are sold» the shitty car he did show me (no price) was listed online for $ 2K less than the price he threw at me. No thanks little man… I will take my money elsewhere.

Horrible customer service and untrustworthy cars. I bought a used car 4 months ago and I understand used cars can have problems but it was certified and I was told that the mechanics there look over their cars. A few days after getting it the bottom plastic piece protecting under the car fell off due to missing screws in it which was not exspensive to fix just time consuming which is alright and then major stuff starting going wrong and ending up spending over 300p in repairs in the first 4 months of having it. Stuff happens so I called and no call back I called 7 times and left 5 messages in a week and couldn’t get even one call back. So I went up there and told them the situation and got nothing. They offered to take it back as a trade in for 5000 less than I bought it for 4 months even though it was in better condition then when I gave it to them. I asked for them to put me in a new car without making any money off of me but just breaking even so they don’t loose any more money and neither do I. I thought this was fair considering the money I had put into it due to lack of paying attention to mechanical problems that it already had. They got mad at me and raised there voice at me and told me to go try to sell it somewhere else. I have had a lot of nissan cars but don’t think I can anymore and a manager never even bothered to come by and even simply apologize. I wouldn’t trust what your getting there. Very low mechanical standards and checks and worse customer service.

I was terribly unimpressed by this place. The sales staff was rude, at best. My boyfriend and I bought a car two months ago, and went in to look at the Rogues, planning to purchase for him. The experience difference from buying my car to looking into buying his was astronomical. I had an amazing, easy experience, and these people were flat out rude.
When I asked to see the numbers break down on the Rogue (the base price, the cost of adding extra packages, etc) the salesman, Jose, told me he could not give me those without looking at our trade in. I wasn’t asking for the final price including trade, I wanted to know the price of the car to see what packages and features we could afford. I asked a few times if he could show us something like this (when I bought my car they printed out the price of the car and all the advanced packages so that I could do the math on my own). The last time I asked (nicely might I add), Jose straight said to me, «Look, do you want fictional numbers or real numbers because I can’t give you real numbers without looking at your trade.» Um, RUDE. And fictional numbers would have worked just fine, Jose.
We wanted an estimate on the various levels of the Rogue and their packages, not your poor attitude and salesmanship. Funny how when my boyfriend asked questions he was treated with respect, but as soon as an intelligent, business savvy woman opened her mouth she was given attitude. Disrespectful. Once Jose got his boss over to talk about the numbers, his boss told us, «That’s not how we do business here.» Well fine, I’ll gladly take my business elsewhere. I refuse to give thousands of dollars to a company who 1. isn’t helpful; 2. is rude; 3. doesn’t respect your business; and 4. treats women disrespectfully over men. No thanks! We’ll take out $ 40K budget elsewhere. P. S., you should also consider not treating younger customers differently than older customers. We had a lot of money to spend here, and this company missed out.

I recommend that nobody shop at @Town North Nissan but if you do find yourself with no other option my advice is if Eric Wood the floor manager from Town North crawls from his cube toward you, leave.
Don’t walk, run. Eric might just be a pathological liar and feels absolutely comfortable doing it. This guy is the poster child for scummy car salesman. There isn’t enough hand sanitizer to get the dirty off your skin after dealing with this individual.
Take your business to an honest dealership, you’ll be happy you did.