TSS Photography

BOO on these people!
They took pictures at my son’s gymnastics club last summer. We had to pay for the photos in advance, and my son’s prints never were delivered to the club. When the club finally inquired for me, they were sent prints — of the wrong child.
I went back and forth with «Stephanie» at TSS for weeks, trying to get the prints, and told «Oh, they were numbered wrong,» and she emailed me a proof of my son’s photo to confirm it was the right one. She said they’d send them to me. Nothing. She said okay they’re on the way. Nothing. She said, sorry for the delay. Nothing. She said she’d send some extra prints for my trouble. NOTHING. Crenshaw’s couldn’t even get any response from them. This went on for TWO MONTHS, and I finally gave up. It wasn’t worth suing them for $ 40 some-​odd over photos, but I was very sad not to have the mementos of my son’s gymnastic experience.
Talk about your awful customer service! My advice is to never buy photos from from this company, for obvious reasons, or at least to not pay in advance. What a rip-​off.