Waterloo Printing

We’ve used Adam for a number of years. He’s easy to work with, good pricing and delivers on time, every time! Thanks, Adam!

For someone who runs a business, it is important to call back when you say you will call back to schedule a meeting. Please learn to be professional!

I needed some last minute shirts for my son’s karate tournament and after reading these stellar reviews, I thought I’d give Waterloo printing a call. I knew it was a long shot as I called on a Thursday morning and needed 3 shirts by Saturday morning. My common sense told me that it probably wouldn’t be possible for anyone, but I decided to at least give it a try and see if anyone could help me out as the shirts were going to be very simple. Adam answered the phone and was extremely kind, understanding and professional. I explained my situation to him, and he said he could make it happen! I was so excited as I didn’t think it would be possible. We went over the details and I told him I just needed something simple and basic. Three youth small shirts with the team name on the front. That’s it. Nothing fancy. He made it sound like this was a completely doable task. We even went over the details and agreed on a meeting spot to pick up the shirts etc. I was super excited and knew the boys were going to be pumped to have «official» team shirts. He asked that I email him with the details once more so that he would have them in his inbox and mentioned that he’d email me back with the graphics. I sent the email within 10 min after getting off the phone with him (about 10:30 am) and then called to verify he received it. He verified it and that was it. I never heard from him again until roughly 5:30 pm when he emailed me to say that he wouldn’t be able to print the shirts because he didn’t have kid’s sizes. No phone call, just an email. I responded with an «Oh no!» and never heard back. I realize that my request was last minute, but if had he told me he couldn’t do it when I first spoke with him, I would’ve understood and called someone else. Now there’s no way possible to get the shirts made and the boys (age 7) are left without team shirts for their tournament. Honesty and communication go a long way. I highly doubt I will be using Adam in the future.

Used Adam/​Waterloo Printing for embroidery on 10 golf polos.
Competitive pricing, quick turn-​around (less than 2 weeks), but the most exceptional thing was the quality of embroidery. My design featured blending and shading, which doesn’t necessarily translate best into embroidery (Adam warned of this), but the result was exceptional.
Would happily use again!

Adam really came through in a pinch — I had a presentation on the late singer/​songwriter BOBBY DARIN for about 200+ people and needed just a few promo shirts made.
Not only was Adam able to do something others claimed they couldn’t — get the color WHITE in a direct-​to-​garment, but he got EXACT color, and exact maker of shirt I needed — all within two days.
Unbelievable work. I look forward to working with him again! He came through and the shirts came out PERFECTLY. To me, he pulled off about 3 miracles in 2 days when others like Big Frog told me what I was requesting wasn’t possible. Ha!
HIGHLY RECOMMEND

From the initial call back to the actual print on the shirts the Waterloo Printing Team were excellent. I had awesome tank tops made for a friend’s birthday and a Can Jam tournament, that I ended up winning, but the tank tops alone were of great quality and a huge hit!
Thanks to the Waterloo Printing Team for going above and beyond and exceeding expectations!

Excellent experience! Adam worked with me from the design of the shirt all the way to personally delivering them to me. But most importantly, he gave me EXACTLY what I was looking for at a great price. Couldn’t be happier with the shirts.

I’ve used Adam and his crew for a multitude of tasks including vehicle graphics, flyers, and t-​shirts. This dude is a gangster when it comes to deadlines, and details. He always answers his phone too; which is a rarity among small business owners these days. If you like working with local, small businesses, i highly recommend giving him a shot.

AWESOME shop!
The owner is quick to respond and delightful, the quality of their work is excellent, and they get the job done fast. What’s not to love??!
I’d recommend without reservation!

Adam is great! Really knows his stuff and has given my business a clean professional look. I get compliments on my truck lettering all the time.

My business has had the pleasure of working with Adam at Waterloo Printing for over 2 ½ years! I own a wellness spa on SoCo in Austin and believe in keeping it local. Waterloo handles ALL of our printing from our T-​shirts to our business cards to our banners, as well as our service menus and promo cards… if we could give Adam and Waterloo Printing a «10» we would!
Prices are great, customer service great, quality of work great… what else can I say. You’re missing out if you don’t give him a try!

Adam was absolutely amazing! He handled all of our requests for quotes with ease and was more than helpful all the way to the end when we needed him to place decals on some items for us on the event date.
His prices are the best! I will definitely use him again!

I’ve referred quite a few of my customers over to Adam at Waterloo and each and every one of them has been completely satisfied with his service. He’s local, his prices are definitely competitive and his quality and turnaround times are bar none.
Great job Adam! Keep up the great work.

My business partner and I needed some fashionable v neck t shirts made within 10 days for an event that we were hosting. I called Waterloo printing and the owner Adam answered. He was extremely professional and pleasant to speak with. He explained the process to me and the cost which was extremely reasonable in comparison to all the other companies that I had researched.
We met within a few days to show him our logo and mind you these weren’t your typical t shirts to be printed. We wanted V necks which required more detail in placing our logo.
We received the shirts on time and they looked better than I actually thought they would. Adam took the liberty of making a judgment call about the color on the logo and didn’t even charge us extra for using a shimmery gold because he stood by what he had quoted us.
Our shirts are now selling like hot cakes which is why I ordered more from Adam the day I actually received them from him.
I would highly recommend using Adam’s services. He is very professional, kind, honest, and punctual with his delivery of the product.
We will be using Adam’s services from here on out with our business endeavors.

I wish I could say our experience using Adam has been as stellar as some of these other people’s experiences, but unfortunately, we had a surprisingly awful experience when we tried to have business cards made for 13 people in our small/​medium-​sized company, and it took nearly THREE MONTHS to fulfill the order completely. I feel my letter to him best describes our experience with Waterloo Printing:
Adam,
After reviewing the timeline of events for our order (via our email exchanges), [we are] extremely displeased with Waterloo Printing’s customer service.
The reason (s) we are so dissatisfied are all underscored by our belief that it should not take nearly [THREE] months for us to receive the cards, especially not after we have paid you for roughly half of the order up front. Although we realize some timing factors related to the printing are beyond your control in this case, this email comes in addition to a previous email I have sent you in which we were dissatisfied with how long it took just to get the proofs correct. According to my records, from the original time I placed the order (11÷19÷13) to where everything was finally correct, approved and ready to be sent to print (12÷16÷13), it took approximately four weeks [which, considering the fixes required were very minor, seemed unnecessarily long].
As for the printing, you initially told us that there was about a 7 – 10 day turnaround time once it was sent to print. We are understanding of the fact that the holidays interfered with the delivery of this expectation; however, we rely on you to communicate with your printer and, in turn, communicate with us to manage our expectations of delivery. If there were issues beyond your control with the printer (store closure, unusually high workload, etc.) we would have needed to know that. We are mostly very disappointed with your perceived lack of communication and sense of urgency.
I would like to schedule a meeting with you to discuss how this already difficult situation can be remedied. Perhaps it can be discussed once you deliver the cards? In the meantime, please do all that you can by any means necessary to put a rush on those business cards, as they are now needed ASAP.
Thank you.
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In all fairness, Adam did not charge us the second half of the balance we originally owed for the order, and offered us a future discount if we gave him another chance, which we greatly appreciated; however, once the cards WERE finally delivered, two people’s cards were messed up, and we were promised they’d be redone ASAP. It STILL took an additional 2 – 3 weeks to get those cards delivered to us. In all honesty, we would prefer to get business cards when we need them and have to pay full price for it than to get them several months after we actually need them and have them discounted.

Adam from Waterloo Printing is very dedicated to getting you exactly what you need printed. We have had business cards, post cards, and posters printed by them in great quality. We have even had our business truck wrapped by them and it all looks great. If you need anything printed (even shirts) look no further. Lower prices then you can even find online and great customer service.

I had a last-​minute bulk order t-​shirt need and was scrambling to find a place in Austin that could help out over a summer weekend. Adam at Waterloo Printing was fast, honest and fantastic– he got a dozen orange shirts made for me and my friends just in time for our march to the Texas capitol.
He dealt with all our last minute changes to the shirt, and produced a fantastic looking T! Adam also explained that because the order was so last minute, the price per shirt was higher than usual (by about $ 3), so in the future we should try and give him more warning.
Cannot recommend this business highly enough!

If you have any printing job, Waterloo Printing is THE place to go in Austin!
I work for a small local business and we always do our bigger printing projects with Adam. Throughout our projects Adam has always been helpful, resourceful and easy to work with.
They definitely take care of their customers, and that’s why we continue to come back!

Adam at Waterloo Printing is the best. Adam has helped our new small business with all of our printing and packaging needs. Adam understands the need for cost effective methods to make a business look totally professional. Adam has worked diligently to make our product competitive with large Companies. If you need any kind of printing, trade show promotions, professional polo sirts as well as any ither marketing item, give Adam a call. Adam is totally dedicated to customer service and providing the best products for your business.

I love Waterloo printing! I own a couple of small businesses, and Adam with Waterloo takes care of all of my printing needs. The customer service that I get from Adam and Waterloo is incredible. I highly recommend.