Marty’s Cycle Center

If you want a personal experience, go to Marty’s! The staff is very knowledgeable, friendly, and make you feel comfortable. I wasn’t sure what type of bike/​brand to get when I walked in, but they let me take test rides and I left feeling confident that I made the right decision. Also, get some bike lights… they are cool, chargeable and make a huge difference safety wise. Highly recommend Marty’s!

Before I became more serious about biking I always bought $ 100 bikes at your typical department store. Once I started to ride more I hated my bike and was then pointed to Marty’s by a co-​worker. «You get what you pay for» is an understatement when it comes to serious biking. I bought my first bike about 4 years ago from Marty’s and I noticed a difference from quality immediately. The bike I bought was around $ 400 which is by far one of the cheaper bikes in the shop. It made a huge difference though, it was lighter and most importantly there was no lagging when shifting. On the cheaper bikes when switching gears you would hear some clinging and clanging and then the gear would finally kick in or in worse cases the chain would pop off. On a well built bike from a shop such as Marty’s the gear shifting is quiet, smooth and immediate which makes going up hills much more pleasant and I still haven’t had a chain pop after 4 years on this bike. That was the first impression I got and the first thing I noticed. Now after having my bike for years I have also learned that they don’t rust like the cheaper bikes. Cheaper bikes that I owned under the same type of storage would rust after one year but the bike I bought 4 years ago from Marty’s still remains in perfect shape. Marty’s has great bikes.
I just recently purchased a second bike from Marty’s. A lot more expensive than my first now that I am stepping it up even further and purchasing a strictly road bike, the 2015 CAAD 8 Flatbar to be exact. I haven’t picked it up yet because Marty’s is letting me wait until the weather breaks so that I can take it for a test drive and make sure it is the bike I feel good on. I have been in the store on countless occasions and Jake has always been very helpful and not pushy. This purchase was in the process for over a year. I would go into the store over and over on the way home from work and never make a purchase but Jake would help me each and every time. He never got annoyed with me or try to be pushy. He is a great guy with excellent customer service. When I would apologize for wasting his time on all those visits he would say «Take your time, it’s a big purchase and we want you to be happy with what you buy.» Most companies would see this as a bad thing as if they aren’t trying to sell and aren’t making sales but for me this is what sells me. It makes me feel like they care more about their customer and that is where it counts for me. Those are the businesses I spend my money at and the businesses I am confident in. Keep doing what you’re doing Jake and thanks for being patient with me all that time when I was deciding on what I wanted. I felt the least I could do is give a long overdue review. Go to Marty’s, talk to Jake and tell him what you are looking for and he will be glad to help you out and let you take a few test drives. Stop slacking and get rolling! Marty’s is where it’s at!

This is a great bike shop. Knowledgeable, friendly and always ready to help. I’ve had minor repairs done to major rebuild of my derailer and they were always spot on. I even went in because my tire was a little under pressured and I didn’t have the right valve to put air in. They did it on the spot at no charge. This seems like a small thing but its indicative of what this business is all about. Great folks. Highly recommended.

I came here to service my bike because I got a gift certificate that was about to expire soon. The owner, Tom, was so helpful and knowledgeable, he quickly glanced at my bike and figured out that I don’t need to waste money on tune-​up since nothing was wrong except the fact that I want to take full-​advantage of the gift certificate. He immediately offered to extend the GC, quiet satisfied with his offer and how he handled the situation. Tom, I will definitely come back here soon to get my bike supplies.

It’s a little farther from my house than some other bike shops, but well worth it.
1. Friendly, helpful staff.
2. Best prices on repairs and parts, by a large margin, compared to other bike shops in the area that I have been too.
3. Repairs done quickly.

Marty’s is a great store with great staff that have all been in the same business for as long as I can remember. I got my first mountain bike (a GT Timberline) from Marty 15 years ago, and was recently in to upgrade to a newer giant rincon.
Expect only to find the best gear, bikes and skate supplies that you can find in northeast ohio. The level of expertise and service just can’t be beat.

Marty’s Cycle reminds me of the bike store I went to as a kid. Personal and helpful, unlike the Walmarts/costco’s of the world. They sell a quality product at a fair price. You can get a cheaper bike at a discount store, but in my experience, they won’t last. Quality!