Cadwell’s Auto Service & Towing

I took my 04 Suburban to have it looked at because the blower would come on after 5 – 10 minutes of driving or sometimes if I plugged something into one of the auxiliary plugs. I didn’t ask if there was a charge for an estimate from the start (should have done that, but I chalk that one up to a lesson learned). Anyway, they charged me $ 40.** for the estimate and said that it would cost $ 450 to fix it and, oh by the way, your blower won’t work, you won’t have heat. (It’s January… the high is in the 20’s). I left. It was working when I brought it to them, it should have worked when I left so needless to say I was a little perturbed at that point.
Being that I didn’t want to fork out the $ 450 to fix it this week, I went home and searched YouTube to see how hard it would be to do it myself. Turns out, not much work at all. I decided to just try to take a look at it first to see what I was really getting myself into.
I removed the kick plate and found the resistor and blower motor right there. I unplugged the resistor and removed the two screws from it. Upon doing so, I realized that they had cut the two wires running between the resistor and the blower motor! There is a quick connect/​disconnect for this on the blower motor! Those wires should not have been cut at all and I (a woman) could have cut them better than they had. Because of the horrible job, I had to cut out the area they had botched up and splice with a new piece of wire. After splicing the wires, I put everything back together and guess what… it worked just as it had before!
I definitely will not be going back to Cadwell’s Corner and will tell others to steer clear of them because of their crooked practices.