Sheraton Mountain Vista

Our stay was pretty decent. The staff was friendly and directed us to some great restaurants with awesome discounts due to the off season. My only complaint would be the water. The cold water in the room came out very warm and had almost a slimy texture. It was rough to even brush my teeth with. At that altitude you need to be able to drink the water as well which was impossible. Luckily, there is a wal greens across the street

Very nice accommodations. Very friendly professional staff. Suite is very clean and spacious. Very pleased

My husband and I come for a short stay. We are new Starwood owners. There seems to be a lot of things they «don’t do at this location». Let’s start with our shower, it was not draining properly, they do not offer late check out (4pm). This is suppose to be one of the benefits of being an SPG gold member. They also don’t clean your room for short stays, we didn’t realize this until we came back to our room at 8pm and it was not cleaned. We weren’t informed of this at check-​in. Also there is no bar here so we had to walk across to the Westin. Which has an awesome bar might I add. The fireplace didn’t work properly, no stove stop in a one bedroom villa. We were happy with the free shuttle to the lifts, underground parking, and friendly staff. This place needs a major upgrade! I’d stay at the Westin the next time around.

I love sheraton hotels, they are my favorite brand behind Hyatt. My favorite thing about them are their amazing pillows and comforters and most of the time they are well updated and clean. The mountain vista is a fairly busy hotel as the location is great and it’s one of the more affordable hotels in the area. Our room had the normal annoying little quirks, stains on the carpet, caulking in the bathroom coming lose, the jets didn’t work in the jetted bath and our room faced the parking lot overlooking the dumpster but these were really my only annoyances. I asked for a room on a high floor and one not facing the parking lot and received the exact opposite so my normal advice didn’t work here… The location is really good. No it’s not ski in ski out but you will pay dearly for that in this area if it’s something you feel you need. The shuttle runs every 15min-​30min depending on what time of day and can be caught right in front of the hotel. They also have their own sport shop which was awesome. Not having to lug rentals around is always a plus in my book. It’s within walking distance of some good restaurants and a walgreens. If you feel you need a car they have free underground heated parking. Other hotels in the area charge for parking. We were travelling with a baby and the hotel provided an crib and highchair for us. There was a tall tower fan in the closet which was great for light sleepers who need white noise. Our baby didn’t have too much of a problem staying asleep. (We avoid the mountains on the weekends due to the onslaught of rich kids who could care less about neighbors), so we didn’t have many problems. They also had a washer in dryer in the unit and provided detergent which was amazing. I would definitely recommend this hotel if you are looking to spend some time in Beaver Creek though if I had more disposable income I would have stayed in Beaver Creek Village.

Stayed in a 2 bedroom villa over the NYE holiday week. We booked this kind of last minute and it was a decent alternative to staying up at BC Village which had almost no availability by the time I booked. One thing would prevent me from ever returning to this resort and that is the condition of the pull-​out sofas. The pull– out sofas are in such horrible condition that I would almost consider them unusable. Another guest was in the lobby one afternoon during my stay and was complaining profusely about the condition of the pull-​out sofas. I agree! If you don’t need to use the pull-​out sofas, then this is a decent choice to stay.

We had a fantastic first stay at the Sheraton Mountain Vista in Avon, CO, during our late Sept/​early Oct visit. We had a two-​bedroom lock-​off, so it was like one giant apartment with two bedrooms, two bathrooms, two living rooms, and two kitchens. The accommodations were very spacious, and everything was very clean. Every morning, we had a beautiful view of the trees changing color in the mountains.
The beds were so comfortable and plush, and the sofa bed was great, too, once we pulled the mattress from one and stacked it on top of the other. Otherwise, I wouldn’t recommend sleeping on the sofa bed mattress. Ouch. I have hopes that someday someone will invent a sofa bed that’s actually comfortable.
We rented bikes from the store downstairs, and had a great biking experience along the river. My only suggestion would be to open the store earlier than 9 a.m. so we could get an earlier start to our day.
We tried the rooftop hot tub at night (when it wasn’t crowded), and enjoyed sitting there, looking at the starlit sky. We also tried the sauna and steamroom (wow – so hot), and they were both relaxing as well. The gym was there as well, but we never used the equipment. I thought it was strange that the gym was sandwiched between the hot tub and the locker rooms/​sauna/​steamroom. People were walking back and forth dripping wet, and that seems like a definite safety hazard for gym-​goers.
Everyone was very friendly in the hotel, too, from the front desk staff to the guest services desk to the housekeepers we ran across. One night, I reported to the front desk staff that there was broken glass in the parking garage. She said she’d contact maintenance. The next morning, it was still there, so I went to the front desk again. This time it was cleaned up right away.
Now about that parking garage. Parking is available only below the hotel in a single-​level parking area. We were able to find a parking spot each time (even though it got super close to capacity), but the parking spots are SO tight and SO close. We had to be very careful and selective parking the small SUV we rented.
All in all, it was a fantastic visit, and we were happy to return «home» to Sheraton Mountain Vista each night. Avon was such a great little town, too. It was so small that you could walk to everything.

This has to be one of the best Sheratons out there. Needed to get away for a few days in April on short notice and this was one of the only resorts available so we gave it a try. So glad we did. First off; Getting there The resort is about 2 hours from Denver and it is right off the highway. Now for the Hotel. Upon checking in we were greeted by our concierge Candice. She was awesome. She is one of the first concierges ever to not push an owners meeting which was great. We are big foodies so we asked her about local restaurants and she was very informative she even made all our reservations and got us special seats. Candice was also great telling us about different hiking trails and activities that were going on in the local area. The hotel itself was absolutely beautiful. Our Villa came with a fireplace and a balcony with a grill. This Sheraton is definitely more upscale than most others quality wise and service wise. I highly recommend it for your next trip to Avon-​Vail.

I don’t know where to start… This place was absolutely amazing! The pictures on the website don’t do it justice.
I stayed in a premium villa for a snowboarding trip to beaver creek and loved my time here. As soon as we checked in we noticed our sink was leaking and within 4 minutes they had a repairman in our room installing a new faucet. I had a jacket shipped there and they called me when it arrived prior to our arrival. Just all around top notch service.
Their computers were down as was our cable and wifi from time to time but they had Comcast out working on it. They even let me print things I needed for school from the concierge desk.
The views are spectacular as well and I loved the fact we had two fireplaces and a full kitchen. I think my most favorite thing was the heater fan in the bathroom! I would live here if I could!

The rooms were a pleasant surprise. I honestly thought they accidentally gave us a suite til our friends had the same size room. There is a full kitchen, jacuzzi in the bedroom and they even have a washer and dryer. The staff was friendly. They just need a restaurant in the hotel. They had a café that had very odd hours. One day they were open in the morning and the next day they didn’t open til 1pm. Otherwise, really enjoyed our stay

I really couldn’t have had a better experience at the Sheraton Mountain Villas when I was skiing in Beaver Creek my last vacation. My husband and I used Starwood points and when we got to the hotel we were treated with very personable staff who helped us with everything we needed. The Sheraton is only a bus ride away from Beaver Creek mountain and it’s incredibly easy to grab the bus and go. There is a great little ski shop that offered 30% off ski rentals, which helped us out a ton. Way to go on that one!
Our room was also great, with 2 fireplaces, a full kitchen and a spacious bathroom/​bedroom combination. We were incredibly comfortable in the hotel and knew that if we needed something the staff was able to help us. They even provided us with great restaurant recommendations while we were in town. When I am back in Beaver Creek skiing, I will be staying at the Sheraton Mountain Villas!

Perfectly utilitarian family friendly condo/​timeshare/​hotel in Avon right near the Beaver Creek slopes and not far from Vail. Sheraton Mountain Vista has a lot of pluses, including:
Fully equipped condos (on the small side) with kitchen and two fireplaces.
Pullout couch in the living room sleeps two kids
Game room for kids of all ages
Charter Ski rentals on site
Grocery store nearby
Bedroom jacuzzi
Indoor/​outdoor jacuzzi on roof
Balconies with great views of the mountains
Bus to Beaver Creek stops across the street. Not sure if this is a pro or a con, because the bus was packed when we took it and standing in a cramped bus on ski boots while holding your gear is no picnic. If you can drive to the slopes, avoid the bus.
The décor screams 1980s and the place needs a facelift, but otherwise Sheraton Mountain Vista is a very decent choice for a family ski vacation. Don’t expect upgrades, free breakfast or any other Starwood Platinum amenity, which is odd since this is a Starwood property that I booked on points, but if you can get past that you’re set.

We laughed when we booked this location because they called our room a «villa», but it actually does has a lot more than the average hotel room. Here’s some of the more unusual amenities we found:
–More rooms — In addition to the bedroom and bathroom, there’s a living room, dining area, and kitchenette
–Kitchenette featuring microwave, full-​size fridge and freezer, coffee maker, blender (!), sieve, casserole dishes, and full tableware for 4 (but no stovetop for making full meals)
–TVs in both the bedroom and living room
–Daily activities calendar (for example, free dinners on Monday nights, yoga/​pilates almost every morning, a firepit for s’mores every night, and kids activities in the evening)
–Heated outdoor pool (in use in January!), 2 outdoor hot tubs, and 1 indoor hot tub (and a standard Sheraton gym)
–Free wifi for all guests
–Game room with Nintendo, ping long, etc.
–Close proximity to Beaver Creek and Vail ski resorts (even though the hotel is technically called the Sheraton Avon Vail, it’s actually closer to Beaver Creek)
These are all things that are valuable to the right family — probably a family that plans to cook its own meals and where there is at least 1 snow bunny who doesn’t plan to ski/​snowboard.
But for the price we were paying, we were disappointed by the things that were not free here:
–You must buy your own s’mores to roast at the firepit at the steep price of $ 7 for a small package (or $ 12? for a large package)
–No free breakfast
–Most of the activities on the activities calendar are not free, including the kids’ activities
This is probably a bit snobby of me, but as a platinum member, we expect a bit extra. After all, my husband stayed in SPG hotels over 100 nights last year to earn that status. The only perks we got at this hotel were a bottle of Gallo wine (the cheap brand they serve on airplanes) and a nylon bag. So those of you who are used to a club lounge, free breakfast, or even free water, you won’t find it here!

Literally the only hotel with a room available during holiday season — that I am very thankful for! Arrived here and plesently surprized by their heated underground parking garage featuring ski lockers.
Check in was fast & easy — even have on site people to help you plan your activities or reccomend things to do during your visit/​best places to eat.
Got to our room where there wash a washer/​dryer with a small detergent pack. Perfect for me! Our room was fairly large — queen bed — not the same as a westin bed though. Also, watch out for the $ 2.00 per water bottle fee! Eeek! Other than that our room was immaculately clean and the hotel services were enjoyable. They even offered us a late check out of noon. Oh, and we enjoyed our fireplace — perfectly toasty.
Avon also has a free shuttle to get you into beaver creek or vail, but if you prefer driving its super simple as well. All in all, a great place to stay.

Very helpful staff from the minute we checked in to the moment we checked out. Hector the «do everything guy» rocked. No request was off the charts Nd everything was done with a smile. Accommodation was spacious. We normally stay at the Westin, but we’re pleasantly surprised with the great service and amenities at this Starwood property. Very kid friendly, ski shop on the property for odds and ends. Ski shuttle conveniently located 20 steps away across the street and drop off 10 steps away from the front entrance.
Maid service needs some improvement. Dirty dishes were left on the tables. It took 2 days to figure out they only clean dishes left in the sink.
Would definitely stay at this Starwood property again.
Larry from LA

I can see how some previous reviewers had trouble with the lack of A/​C during summer months. In September, it’s perfect. Any heat is quickly dissipated with an open window and the ceiling fans.
LOVED: the layout of our unit. We trade through Interval and had a two-​bedroom. Plenty of space for eight people. We were especially impressed with the size and amenities of the smaller half of the unit — what would normally be called a suite in the timeshare world. Full-​size fridge, convection microwave, and plenty of living space — much better than our home resort, actually!
Onsite amenities are great, although for half our stay the fitness center was under construction. Could have been a major turn-​off, but they gave free passes for the rec center, which is directly behind the hotel.
Outdoor pool and hot tub were great for our kids. Loved the lemon water available in the front lobby ²⁴⁄₇. KIds also love loved the giant outdoor chess board.
My only gripe is the teeny tiny underground parking spaces. I know there’s probably a lot of winter parking demand, but yikes.
If that’s all the bad I can say against a lot of good, I’ll give a ⁵⁄₅. We’ll be back!

We just stayed here for the first time and it really lived up to everything we read in reviews and saw from the pictures online… minus the drained lake.
1) the lack of air conditioning needs to be addressed after tooooooons of complaints. I slept awful with the dryness and hot rooms. Upon leaving i saw a humidifier in one of the maids carts… and if they were available the whole time i am going to be very upset because i voiced my discomfort several times to concierge and front desk about my dry nose that was near bleeding with the shocking dry atmosphere up there. also didnt like that feather pillows were all there was to use.
2) concierge Candace i believe was Great. They all were really.
3) room was the most comfortable and functional we have stayed in. Fireplace was nice and dishwasher made us feel like home. Grill was fun for a dinner cooked by moonlight.
4) roof top hot tub is why we moved reservation from other hotel, and didnt fail to deliver the ambiance we had hoped for.
5) making smores fireside by pool was a great experience.
6) location is great for golfing and getting to bearcat stables and Vail for gondola rides.
7) loved the bathroom as it was roomy, clean, and had tons of storage.
8) Gym has amazing panoramic views and is so nice and clean, and sauna and steam room combos topped off the experience.
9) Game room was so much fun for my husband and i to take a few drinks and play without driving anywhere.

We found a great deal on-​line. It is really a time share but we found them as a hotel room.
Great service– very friendly. The place is decorated nicely with a rustic look.
We had an upgraded room. Bedroom suit with full kitchen. Place had a huge jetted tub, balcony, 2 fireplaces, king bed, huge shower. The place was NICE! Super clean.
We jumped in the hot tub that is on the roof! Outdoor tub over looks the mountains and the little village there!

Our suite was awesome–
Flat screen TV’s in every room, a jacuzzi tub in the master, and fireplaces in the living room and master make this place sexy.
I was a bit worried about it after reading some older reviews, but they’ve remodeled and it’s a beautiful place to stay. Would definitely come back again.

We are not owners at Sheraton Mountain Vista but traded to this location and stayed there last week. I traded my Marriott property for this and big mistake… HUGE! Yes, it’s a good location in Avon but this property could use a makeover. Here are a few notes/​tips:
— The staff is very nice and helpful — until checkout that is. My daughter left some clothing behind in her room and after 3 phone calls to the hotel seeking help, I have yet to receive the courtesy of a call back. Housekeeping there must adhere to the «finders-​keepers» adage so at this point I don’t expect anything to be recovered much less a call back to me.
— We stayed in early August and it was mid-80’s during the day. There is no A/​C (this is Colorado in the mountains after all) but the rooms have some sort of floor fans to help. Although the small balconies have sliding glass doors that open, the bedroom windows crank open about 4 inches. I realize this is to prevent accidents but doesn’t do much to facilitate air flow so our mountain/​sun-​facing rooms caught a lot of direct and reflected heat off the parking lot below. Also, if you do plan to go, request an end unit if possile. The hotel is L-​shaped and if you get a unit on the inside of the ell, there is no airflow and you are in too close proximity to see/​hear your neighbors. Needless to say, all of this made for some restless/​sleepless nights.
— The layout of our unit was at best bizarre. The master bath had a vanity with sink but absolutley no space to store anything… no shelves, cupboards… nothing. Just strange.
— If you can avoid it, DO NOT shop in the market. I sent my son for a gallon of milk and he was charged almost $ 10 for a gallon. Are ya kidding me? 10 bucks for 2% milk? I didn’t give them a second chance to gouge me further. No wonder they have limited hours in the market… if people want to get bent over with price gouging they can always go to Vail…
— The positives is that if you go in the summer, there are nice bike trails, parks and other activities nearby. The BBQ grills on the patios are a nice touch. And contrary to other reviews, we had recent vintage flat screens/​DVD players in each room. Also the place is kept very clean.
As a very frequent traveler for both business and pleasure, I place a very high premium on customer service and people doing what they say they will do. This property has failed to do what they promised which is to return my calls. Shame on you. As a SPG member, in my opinion this not only refelects poorly on the Sheraton Mountain Vista, but on Starwood in general. Thanks, but I think I’ll keep staying in Marriotts.

Pros:
+ Great, friendly staff. Definitely no shortage of helpful people here.
+ Clean rooms that are of decent size.
+ Pool, hot tubs, fire pits, fitness center are all wonderful.
+ Barbecue grill on every patio/​balcony!
+ Kitchenette with full-​size refrigerator, dishwasher, and plates!
+ Washer/​dryer in the room.
Cons:
— Old televisions and dvd players (Our dvd player would not skip through the trailers to the movie… 45 minutes of trailers! Worse than going to the movies.)
— Guest Services never seem to answer their phones… we called a few times with no answer.