Artificial Grass Masters

Avondale, United States

3.8

Closed now

21 reviews

Accepts Credit Cards
By Appointment Only

Contacts

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Telephone:
+1 602-730-7003
Website:
www.artificialgrassmasters.com
Address:
12417 W Pima St, Avondale, AZ, 85323
Categories:
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Bussiness info

Accepts Credit Cards
Yes
By Appointment Only
Yes

Today

Today 9:00 am – 5:00 pm
Closed now
Local time (Avondale) 2:23 AM Monday, June 2, 2025

Business hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday –
Sunday –

Description

Specialties

Artificial Grass Masters offers artificial grass solutions including; putting greens, pet turf, residential grass, commercial grass, and more! «Free Estimates and Free Landscape Design» Contact us to find out more so we could help you find the best Artificial Grass Solutions for you and your family.

Common uses include lawns, landscaping, pool surrounds, playgrounds & park structures, safety areas, athletic fields & sports surfaces — football/​baseball/​soccer/​rugby fields, golf putting greens, practice areas, & others.

History

Established in 2013.

Artificial Grass Masters has recruited professional artificial grass installers since inception and our team here at Artificial Grass Masters prides ourselves in customer service and professionalism. Our Team has been serving the Phoenix Metropolitan area diligently and we make it a point to satisfy the needs of our customers by providing the highest quality artificial grass and putting greens and by installing with the upmost precision and care. We are proud to be your choice for Artificial Grass in Phoenix, AZ.

Meet the Business Owner

Joshua A.

Business Owner

Artificial Grass Masters was established to provide an affordable means of artifical grass in Phoenix AZ. Our Owner realized that the need for artificial grass was neccessary as the growing need not only to minimize water consumtion increased, but also to provide homeowners a resort style lawn without the high costs of maintenance or excessive hard work. Our owners has a vision, and after thoroughly researching manufactures throughout the country for the best quality and affordablility he has brought the best of both worlds to the table so that Artificial Grass Masters may be able to not only bring the best artificial grass in Phoenix AZ, to you and your family, but more importantly at a price that you can afford. Our owner believes that Artificial Grass Masters should be enjoyed by everyone, and our team supports this belief. We look forward to earning your business.

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21 reviews of Artificial Grass Masters

No registration required
Place rating: 1
Chandler, AZ
Do not do business with them un less you want to be taken advantage of. They are a «bait and switch» operation. Received an estimate but when it came down to doing the work they would not honor the quote they put in writing. There are plenty of other companies out there that you can trust. You’ll want to stay away from this company!
Place rating: 5
Tempe, AZ
love my green! so worth having a putting green in the back yard, a cup of coffee in the AM and a couple sunk putts. Now that is a great way to start one’s day!
Place rating: 5
Tempe, AZ
I will definitely recommend artificial grass masters. They’ve done an excellent job, my dogs love it and it’s such an improvement to my back yard. The price was competitive to the two other estimates I received prior to hiring them.
Place rating: 5
Phoenix, AZ
We had a great experience with this company. They communicated well, worked hard, and did a good job. We and my neighbor (a building contractor) watched the whole process, and we were very impressed by how careful and thorough the guys were. Our turf looks great, and we are very happy with the outcome.
Place rating: 1
Mesa, AZ
I’ve had to deal with a lot of contractors since I bought my house and unfortunately these guys are among the worst. The only positive aspect was the initial contact, but considering it’s a sales rep, that’s not saying much. The project was not started on time, not completed on time and there was zero communication. I understand situations come up and projects can get pushed or go longer than expected, but no communication to the customer is not acceptable.
Going further, simple instructions could not be followed. They came out several times and couldn’t get the smallest of things done right. I finally gave up calling as less than half of the time, I would not receive a returned call. I will end up doing the rest of the work myself. This project ended up costing too much in my opinion as the work was never completed correctly.
Place rating: 5
Phoenix, AZ
We had AGM install about 950 sq feet of grass in our back yard along with a new border. Shawn did a great job explaining all of the options to us regarding grass types, lengths, and infill options. The project was started on time and completed within the time frame promised. The final product is awesome and I wish we had done this years ago. AGM has done four projects in our neighborhood and I know of at least two more that will be completed in the next couple of months.
Place rating: 5
Phoenix, AZ
The whole process was great. Ricardo came out as scheduled and took his time explaining my options. The installation was efficient and the crew was professional. The product as of today is beautiful with no known flaws.
Place rating: 5
Litchfield Park, AZ
Great customer service and installation for sure. They went above and beyond to make sure the install went fast. They have excellent communication skills and explain the importance of waiting if for some reason weather may delay. The operations manager Shawn took the time to inspect the job quality once completed prior to final payment. That means a lot these days.
I will now be using them for my pavers and landscape rock.
Place rating: 5
Peoria, AZ
I had my backyard done couple months ago and had a great experience with this company. Thank you for the great work your company performed. My backyard is now complete with the artificial grass and I love it.
Place rating: 5
Phoenix, AZ
My experience with AGM was stellar.
I contacted the company in late summer, got a quote and then called some other companies to check on price. They were competitive. I don’t think my job was all that big (residential), but it was a little complicated. It involved separated areas, pavers, curbing, irrigation issues and a lot of aesthetic curves.
The project went off like clockwork. Materials were delivered, installers showed up, work was started and completed on time and in budget. I’m still amazed that they could do the work so quickly. Either the salesman, project manager and/​or owner showed up to check on things every single day. The workers were courteous, thoughtful and they worked. .. hard.
The yard came out beautiful. I don’t know if I could be any happier with the job. I can’t find anything I don’t like or any flaws. I actually want to spend time just sitting on my porch to observe the wonderland and looking at the beauty they helped me create. Thank you EVERYONE from AGM. I would definitely recommend the company to a friend.
Place rating: 5
Goodyear, AZ
I recently had the pleasure of working with this company. Wonderfully professional from estimating to install. Couldn’t be happier.
Place rating: 1
Phoenix, AZ
Have now been waiting for over two months for repairs that were promised to me. They will swear up and down that they will be out on a specific day to finish then no call no show. Have been told that management will call to make sure this is taken care of, yet two months later still dealing with the king of let down Ryan.
Place rating: 5
Orange, CA
I’ve had my grass and pavers for almost a month now and I couldn’t be happier! Great product, very appealing, and no/​easy maintenance. The installation crew showed up as scheduled and worked hard to get my back yard transformed within just a few hours. However, the real star (and the reason I went with AGM) was Ryan, the salesman. He is truly a «Grass Master»!! Ryan was super knowledgeable about all their products and very patient with my indecisiveness and helped me out tremendously with the layout and design of my now awesome backyard! Ryan was professional, friendly, knowledgeable, punctual, responsive, and all around just FABULOUS!!!
Place rating: 5
Las Vegas, NV
Great crew to work with. They didn’t mind the adjustments from original design and provided a first-​class outcome. They are meticulous in there work and they care. Highly recommend Artificial Grass Masters to anyone. I liked them so much, they’ll be coming back and installing my putting green! Thanks everyone for your great work!
Place rating: 1
Chandler, AZ
AVOID this company AT ALL COSTS!!! The sales rep Rudy can sell a good line but the follow through leaves much to be desired. WITHOUT MY PERMISSION or knowledge, Rudy had the workers come take out the curbing after I mentioned that I didn’t like it and wanted to talk about options to change it. The owner, Josh, was extremely rude when I called him very upset that people had trespassed in my yard when I wasn’t home and tore part of it out.
They dropped the ball multiple times with the initial install date. Rudy would say that they would come out on a certain date. When I contacted him the day before to re-​confirm because I hadn’t heard ANYTHING about it, he told me it wasn’t happening until the following week.
When the install actually did happen, Rudy failed to provide vital information such as when materials were being dropped off. The result was that they dropped a huge roll of grass in the middle of the driveway and pavers/​sand in front of my neighbor’s house instead of mine.
The actual product install was mixed. The pavers looked good, but the curbing was really ugly with a huge area flattened out. When I went out and told the guys installing it that I didn’t like it, they said that half of the curbing was going to be covered. But it wasn’t. When I contacted Rudy to tell him that a huge area was flattened, he said it was «for drainage” — which he failed to mention at any point during discussions. When I asked if there were other options for the curbing, he said he would talk to the owner and get back to me. In true Artificial Grass Masters fashion, no one communicated and I came home a week later to people TRESPASSING in my backyard and the whole curbing torn out. Eventually they came back out to install a paver border to replace what they tore out. But I SPECIFICALLY asked if that option would allow the grass to be secure. In short, it is even worse now with large gaps between the grass and border and large areas of the grass unsecured. Now I have to have someone else fix their work.
Place rating: 2
Phoenix, AZ
I would give 5 stars to the install crew. I am giving 1 star to the company/​management. I will change my rating with this company as soon as the owner calls my husband back regarding our install.
We had a sales guy out on June 17th and purchased that night. Our install was the week of June of 22nd. We called our sales guy two days after Install with a specific concern with the product (not the install). He came out a day or so later, examined it and took pictures. He thought it appeared to be a factory defect and said he put us on the schedule for repair. Fast forward to July 8th. Still No repair, no phone calls. We called July 9th and spoke with Tina. She asked us to text 3 types of pictures and some info. We texted immediately and she responded that she passed them along to the boss.
Fast forward to July 15th still no contact from company so we called again. Tina asked us to resend the pictures and info. My husband asked to have the owner call the next day. We immediately sent the pictures. I received no text response back. In addition to the phone call, I asked her to have the owner call my husband the next day and left his number again. It is July 16 and still no phone call.
We have a serious issue with a defect in the grass and no solution a month later. I am fully willing to change my rating if this company turns things around and addresses our issue affectively. Until then, I would not recommend them which is disappointing as they have BBB accreditation, Angie’s list
Etc…
Update… Changed rating from one star to two because we are Making progress. Thank you Joshua for calling and getting some more people out here to look at grass. Still in waiting period. Will check back in and update again later
Place rating: 5
Phoenix, AZ
Had the guys from Artificial Grass Masters come out and do my backyard. They showed up on time and went above and beyond to provide great service. I also had them do a pavers on my covered and a walkway. Exceeded my expectations and would highly recommend them. Prompt, courteous and kept there word. I didn’t go in my backyard very often before (and I have a pool) but now I can’t stop going out and enjoying my new backyard.
Place rating: 1
Phoenix, AZ
Sadly, I have to give this place one star. I was looking forward to potentially working with this company and giving them some business, however, the woman who answers the phone is not pleasant and snappy when trying to book appointments and makes it hard and frustrating to do so. It did not leave me with a warm fuzzy feeling that I was working with a company that has my best intentions. I hope that whoever decides to go with this company is more successful than I am don’t get their heads ripped off by the cranky scheduler.
We are excited about working with some other friendly, nice companies that want our business and will make design our yard the way we would like it, in a helpful, friendly manner.
Place rating: 1
The Strip, Las Vegas, NV
Can’t get a return call, no show for two different appointments
If your project isn’t big enough they will put you in the go away category
Place rating: 5
Gilbert, AZ
We got an amazing putting green for a great price! These guys worked hard and efficient and exceeded our expectations! I would highly recommend them to anyone looking to transform their yard!
Place rating: 5
Albuquerque, NM
We had artificial grass masters come out a few months ago for a quote. Upon meeting the owner and talking over the types of grass they have, my husband and I decided to go ahead with the install.
They came out a week later and had the job finished in about 4 hours. So far, we’ve been very pleased. It looks so nice, really quite real looking. Our neighbors came over to pet it to see if it was. We’ve had the turf for 3 months now and are loving low maintenance and saving water. Highly recommend these guys!