Barber Honda

I had a great experience overall at Barber Honda. Matt Lopez was very nice and he made the process short and sweet. I came in for a used car, (cash transaction), and was out of there in a little over an hour. Thank you Barber Honda! :)

I’ve had my Accord for about a week now and am still absolutely in love with it. I walked in to Barber on a Saturday afternoon and met Felix. He was fabulous. I explained to him what I wanted and what I was looking for money wise. He worked with me and got exactly what I needed and wanted. He never pushed me to buy or tried to talk me into something I didn’t want. I couldn’t be more happier. Felix even helped me with learning some of what my car can do. If anyone is looking for a great car and an even better sales person, Barber Honda and Felix are the ones to go too!!! Thanks guys!!!

This was the best car buying experience I’ve ever had!!! Matt and Ernie were awesome!!! I was well treated and they made car buying painless and short … I was at the dealer for only an hour. Matt and I worked out all the details online and Ernie wrapped up all the paperwork nice and easy … If your in the market for a car — I recommend Honda … If you’re looking for a Honda. Ask for these 2 guys!!!

They offered to change my signal bulbs for free if i brought my own new bulbs which was very helpful and the replacement was very quickly and will consider to change oil here in the near future.
P/​s: btw to replace my car’s signal bulbs are quite difficult because it needs the efford to lift the car up and take out the front pumper before changing the new bulbs.

I had been taking my Honda Ridgeline for oil changes for as long as i can remember, after many oil changes service advisor lets me know the wrong oil plug was being used. My question was; why wasn’t this detected by any «technician» before? Why now? Well now, oil pan was stripped, ‘tech” was having trouble tightening it. And recommended getting a new oil pan soon. Peace of cake, thats a $ 700 repair. (I would say it stripped after reinstalling the same wrong oil plug repeatedly, which could’ve been avoided with earlier detection and replaced with new appropriate plug) Well Honda Service Manager accepts fault of not detecting and addressing this on time, stripping my oil pan, agrees to rethread or install a (time cert) to fix the problem… Done? No. –Time cert broke off on the second oil change by another «tech» who didn’t know there was a time cert there, and used excessive force to loosen it. Now I’m back a the beginning. New Oil Pan? Who should pay for this? Honda Service if you break something that wasn’t broken you should cover it, period.

My family and I were driving from Sacramento to Long Beach yesterday and our car started shaking as we approached Bakersfield. It was a holiday weekend so all the auto repair places I called were booked up so we decided to take the dealer (Barber Honda).
Dustin in their service department was amazing! He accommodated the late hour we were coming in (4pm) and was able to get our car assessed and serviced with alignment and new tires at a very reasonable price even with a busy schedule. I also didn’t mention that I had a full car (4 kids, my wife and my 100lb dog!) They accommodated all of us while the work was being done. Even their shuttle driver made us feel at ease during this really stressful crazy day. I highly recommend their service department and appreciate the way they went out of their way to get the service done last night. We’re safe and sound back at home and I have Barber Honda, Dustin and their service department to thank!

I couldn’t be happier with my lease and service from Barber Honda. First rate from beginning to end. My next car will be from them. Highly recommend if you’re in the market for a Honda or even an Acura.

My wife needed a new car bad and did not want another problem riddled Chevy. So I looked around and went to Barber Honda and I talked to Lydia and after a while she recommended an Accord Sport.
It was exactly what I was we looking for. As others stated we paid MSRP not a crazy markup. The whole deal went down quick and painlessly. I do have to say we did the deal the day before Thanksgiving, and we were expecting the car in a few days, since they did not have one the lot.
When we got home the dealership called and told us they will have one that night. If that is not customer service I don’t I know what is. My wife absolutely loves her new car. Thank you Lydia and Barber Honda.

I drove two hours to buy a car from Matt Lopez and the Barber team. Why would I do that when there are a half dozen Honda dealers within an hour of me? Service, attitude, great products and honest dealings.
The car I wanted is currently in short supply in California, but Matt was able to provide and made me a deal that was worth several hours of heavy traffic on the 5. Other dealers were jacking their prices beyond MSRP, but Barber did somewhat better than list price. Interestingly, other dealers that couldn’t come up with a car for me suddenly found my model but only after they learned I had a concrete, right-​now proposal from Barber.
I spent less than an hour on the phone with Matt to get it all figured out, an hour in the dealership dealing with paperwork and then I was on my way. I’ve bought many cars over the last 40 years and this was my happiest experience. I could have checked my negotiating skills at the door. There was just no reason to haggle.

Wow!!! Brought my car in to check the codes. Already knew it was the transmission but wanted to find out if it was fixable. Checked my codes and, per state law, put air in my tires. $ 90. Takes about 3 minutes to check code… My regular dealer, Maita Honda, doesn’t charge for that. Would have given negative stars if I could have!!!

I started researching for a Honda Accord Hybrid in either the EX-​L or Touring trim. I got several quotes from Los Angeles area dealers. I waited for the quote from Barber Honda. I did get a response from Matt Lopez. Up to this point, having lived in Bakersfield for 20+ years, the only local purchase I’ve made was for a full size truck from Motor City GMC. My other car purchases were all from the LA area where I got very sharp prices.
Matt gave me a written quote for a Hybrid Touring sedan that none of the LA dealers (including Norm Reeves and Galpin) could touch. Through out the two to three weeks that I was thinking the purchase through, Matt kept me informed of special finance deals from Honda and when it would end. The salesman from Norm Reeves even insinuated I most likely got a quote for an EX-​L model. One even suggested I was going to be in a bait and switch situation.
I went for a test drive. Matt was busy and he had another salesman help me. Two weeks later I bought the car. It was a painless experience. I did however felt a bit uncomfortable during the signing of the paperwork when the finance manager tried to push several types of additional warranty /​coverage that I was not interested in.

I came 2 weeks ago to get my breaks done
They forgot to but my wheel lock back.
Today I got flat tire I went to get it fix for free at big brand tiers, but the ask for the tire lock
I went to honda
They said you need a new tire or may be to 2 tires
The girl she is very bad in customer service
I got high blood pressure talking to her
After I refused to buy she said okay we will fix for $ 15 I told her I do my service here and you guys didn’t it the lock back so I can get it fix at big brand tire for free
She said is not my mastic
You can go out side and get it for free
With bad customer service
I will never go back to barber honda again
Even 1 star is too much for bad service

Victor is the best that Barber Honda offers in the area of sales. He is knowlegeable, about the vehicles he sales, dedicated & diligent regarding showing his customers exactly what they are looking for, patient, kind and awesome in the personality department.

Victor, I thank you for showing me all your best! The Civic you sold me is beyond excellent as are you!
Thank you…
Sally… ^-^

Barber Honda and specifically Dave Lopez, went above and beyond to acquire the specific Honda Pilot we had requested. He, as well as everyone we interacted with at Barber, were professional and accommodating throughout the process. Dave kept us informed regularly, as requested, regarding other Pilot models or colors as they would arrive. We were then invited to go over to evaluate or test drive, if we wished.
When ours arrived, we drove over in our «trade in», an 11 year old Pilot, and were given a fair appraisal for it. On top of the service we’d already been given, this was the least amount of time spent closing a car purchase we’ve ever had and were headed home in short order.
It’s very likely that our next car purchase will be a Barber Honda vehicle, and we’ll certainly request Dave Lopez as our salesperson.

Bought our Honda Civic here many years ago, and have returned tons of times for routine and non-​routine service and recalls. Be careful when you go here and make sure you know your stuff, I can’t tell you how many times one of the employees tried to service something that didn’t need servicing or gorged me on the price. Should have known better since when we purchased the car in 2007 they gorged us on un-​needed insurance and add-​ons that never pay off… all for their commission. This place is only concerned about money and I will never come back here or buy another Honda again, all because of Barber Honda.
Oh one more example — when our paint was recalled because it started to fade and rust at a young age the service manager would only do the hood, roof, and trunk of the car, when I pointed out that the quarter panels were also «threading» and fading he would not fix them, even though it was in the recall. NOW, they are really faded bad now and starting to rust.

I will not be going back to purchase or lease any vehicle with these dealers. All they care about is their sale. I leased a car from them and after three years I wanted to buy it out. They kept on trying to persuade me to buy a new car instead after telling them multiples times that I would like to keep the car I have. Once they realized I was not going to buy another car then they started showing me attitude. Talking to me like I don’t matter anymore. This was the worst experience I had with any dealers. I will never be buying a car from them again.

My husband and I decided to trade in our Audi A4 2015 for a Honda Pilot 2015. We absolutely love our new pilot! It is so much bigger, the drive is as smooth as the Audi, and a/​c actually works better in the pilot. We had the best experience dealing with the Honda sales safe, everyone was so great! We were in and out quickly. If you are going to buy/​lease a car in Bakersfield, I would definitely recommend going to Barber Honda!

My first experience with Barber Honda was not too good, however, after complaining with Honda headquarters, they took care of my brand new Honda vehicle issue to my satisfaction. Since then, I have continued taking our minivan for maintenance and have not experienced any more problems with their service department. They are efficient and courteous. However, I’ve noticed that nearly every time I go for an oil change my car is also due for some other maintenance or check. I also like their courtesy ride home whenever I leave our minivan there for work that takes too long for me to wait in the lobby. They have clean restrooms, comfortable seating, even bottled water and coffee and donuts in the morning.

This place is a bit of a nightmare.
They seemed to be understaffed and everyone is overworked. I made two call today and each time I was placed on hold for unacceptable amounts of time. I ended up hanging up each time.
I finally just drove down. Now I’m waiting just to talk to someone. For me time is money and this service trip is starting to cost a lot.
Go hire more people so you can serve your customers.

Watch out!!! Don’t trust their recommendations just because they’re Honda. They misdiagnosed a problem and quoted it for $ 900. I got 2 other opinions that disagreed with Barber, and the problem was fixed for $ 280 at Fruitvale Automotive.
There was a clicking noise wen turning. Barber diagnosed as needing the steering shaft lubricated for $ 300. But they said it wasn’t urgent so I let it wait.
When I returned 3 months later, they said I needed it replaced for $ 900. I’ve never heard of such a thing, even with cars that have 200,000+ miles. So that’s when I took it to 2 other shops that diagnosed it as needing a front left drive shaft. Fruitvale Automotive did it for $ 280 in less than 2 hours! Barber Honda has lost my business.