O’Reilly Auto Parts

I always come to this auto parts store close to the house the staff is friendly they always have a parts available I’d like the other auto parts store or they have to order your parts and takes a week to get. They have an awesome reward program for everyone $ 150 you get five dollars back and they always have a lot of rebates and other coupons I’ll email you

I had yet another opportunity to visit this O’Reilly Auto Parts store on Coffee Rd when the battery on my car died yesterday. i have to admit that I know very little about cars, but I DO know that you can’t drive, much less start a car without a battery (duh). my neighbor’s son took a few precious minutes out of his busy schedule to open the hood of my Volkswagon Jetta and help us get the battery out, but my neighbor Tina and I were on our own to procure a new battery and replace it in my car. Tina insisted that we go to O’Reilly Auto Parts to accomplish this acquisition. She says she goes there quite often and they always take care of her.
I’m not suggesting that there aren’t advantages to being female. I enjoy having men open doors for me, change the bulbs in my ceiling fixtures, or walk me to my car in a dark parking lot. What I don’t enjoy is the patronizing glances and tone of voice that some males force on us when it comes to repairing and maintaining our automobiles. I once had a man stop me in a parking lot where I was topping off the transmission fluid on an old car I once owned which had a slow leak. He asked me, in a very condescending voice, if he could watch, since he’d never seen a female maintain anything under the hood. I resisted the urge to say something sarcastic back, but it was clear he had a low opinion of females. I have experienced the same type of misogynistic attitude in some auto parts stores, so I never know what type of reception I am going to get.
We two women walked in the door carrying the old dead battery and announced that we needed a new one. We were waited on very respectfully by John, the assistant manager, very respectfully and efficiently. He inquired what type of car we were purchasing the battery for so that he could look it up in his computer to see what options they had in stock. I gave him the information about what year my Jetta was and did not skip a beat when I didn’t know the answers to the next question (what the h@!! is a cylinder anyway, and why do I need to know how many my car has to purchase a battery).
Anyway, he figured out what I needed and I was in and out of the shop in well under 5 minutes with a new battery and I smile on my face because I’d been treated respectfully in spite of my limited automotive knowledge. As a bonus he didn’t try to upsell me to buy extras I didn’t need
I’m SOLD on this store!

Easy freeway access to purchase last minute necessities… like windshield wipers.

Excellent customer service. They had the part I needed and honor U.S. veterans with a 10% discount.

I walked in the store to buy washer fluid. It’s not busy at all. Customer service is not great. Walk in walk out in couple of minutes.

Store has everything! The employees are very knowledgable and are explained a lot to me that I wasn’t sure about. Kelley turned my brake rotors for free when I bought pads for my car, you won’t find anyone to do that for you at autozone! If you need any help or have questions ask Kelley, he should be running the place. I had to rebuild an old classic and have seen many parts stores, save yourself some time and come to the best!

This store is close to house and therefore convenient for quick parts… kind of. The last several times I have been in here the service has been BAD! Last trip, 5 employees in store and two at counter with one on the phone! Irritating! 15 minutes to buy a quart of oil. I have started going to Autozone on Ming where their customer service is great. Walking in the store is likening walking on a car lot… they are all over to help you and eager for you to pay and get you on your way. Worth the extra drive!