All Hour Collision

Picked up my Subaru yesterday and could not be happier with the results or the customer service. They went above and beyond what I would have been happy with.
I was having a door replaced, so I was told that it would take about a week. I mentioned to them I would also like the windshield replaced since it was cracked, and also would like an inspection and oil change. They did not do the work on the latter two, but they made arrangements with the mechanic next door to take care it.
During the week they sent me a text update when the car was over 50% done (62% in my case), and then again when the car was ready. Not that I don’t want to talk to these people, but is so appreciated when you are work and have a lot going on. How many shops are this proactive?
As I mentioned earlier, I brought the car in for the door. I also had a cosmetic scratch, about 18 inches long, on the front driver’s side fender from someone at the beach that was not carrying their beach chair very well. I said nothing about this scratch to All Hour, but when I picked it up yesterday I noticed it was gone when I came home. No charge and it wasn’t even mentioned to me. Even if this only took a minute to do (I really don’t know), how cool is it that this place did this? The car is being put up for sale this weekend, so this is even more helpful.
At the end of the day I was incredibly happy with both All Hour, and the mechanic next door — who I never even talked to or paid, All Hour handled everything. If you’re thinking of bringing your car here, do not hesitate. I wouldn’t sweat the one star reviews on here, the two of them have 3 reviews in total, and one of those certainly looks fake. A special thank you to Naomi, which I think was the woman that was there last night, for her communication throughout, and for her help last night. Hopefully she is a part owner, if not, I hope ownership realizes what they have.

My family has had repairs done by All Hour Collision for many years and have been very
satisfied and happy with the results. Staff is very knowledgeable and efficient. They answered
all my questions and assisted me with the insurance and rental company. I would recommend them!

Had my car fixed there as recommended through Geico, however I do not recommend this place to anyone. I was told my car was repaired but the car was returned to me with further damage than what I brought it in with. They didn’t take good care of my vehicle and lacked attention to detail. The autoshop also dented my rental vehicle when I returned it to their location causing headaches of paperwork and claims to file because the autoshop passed it off as if I returned the car that way. Do not go there!

Stay away! They threaten customers.

I had my car repaired here through geico insurance and they were very efficient, my car was fixed beautifully and I am very pleased.