Commons at Whitemarsh Apartments

I’m only giving the commons at White Marsh one star because it is the lowest rating Unilocal will allow. Like one of the other individuals who viewed this apartment and found it clean and didn’t have pest or insects I have found that also. I recently moved in (⁷⁄₂₀₁₅) and hope it stays that way. I waited over 90 days for a unit
I applied in March and had three separate move-​in dates because they could not get the tenant out of the unit that was designated to be rented to me. Each time they changed my date they offered me a more and more expensive apartment. Three leasing agents later (due to lots of turn over with staff) and a regional manager later I settled for an apartment that was almost $ 100 over my budget. They force you to move in the middle of the month so they could make extra money because you’ll have to pay a half month’s rent and two weeks later your full rental rate. I was unable to talk to anyone from corporate as requested. The property manger also would not address me in person. I put inquiries in on Kushner and WM management’s website and received no answer. They also did not honor the prices and discounts offered in my approval letter. After living here for 5 days I had no hot water. Took them three days because maintenance never tested the water each time after coming in to fix the issue. They replaced the hot water heater and now the utility closet on the balcony does not close (that is where it was located). Leasing consultants do not care they are just here to get commission off your move. The business office for current residents is just as bad. I plan on leaving once the current lease is up. I advise others to look else where. Cheap does not trump quality customer service and better living conditions