Michael K Murphy and Associates

Their service is good and they are friendly. But their appointment system is completely messed up. They randomly reschedule you without asking you and charge $ 100 for not showing up. Incredible.

One of the receptionists is not nice what so ever!
I love my doctor yet there seems to be some communication issues with the front of the house staff. Particularly there is one of the receptionists who seems to have a negative attitude all the time and when engaging with her, you have to be extra friendly or else!
I am also still experiencing pain with my tooth so I’m not too sure if I will stay at this dentist office as I don’t want to continue to get more tooth pain after a procedure when I didn’t have any before.
The three is because of the above combined with two of the three receptionists being more friendly and welcoming than the third (one mentioned above). If this continues to be my experience, I am tempted to move on to a new location.

I reviewed Dr. Murphy’s practice on Google last time I went, but since I just got back from another appointment, I figured I’d check in with Unilocal as well. Everyone in the office is great. I came to them after neglecting my teeth through my 20’s and early 30’s. I was apprehensive… but they were great. They did a nice job helping me get back into the swing of things and fixed some stuff I’d let go. Now I look forward to going back.
Front desk was very helpful with insurance. Casie (my hygienist) was both personal and professional. And Dr. Murphy is a no-​nonsense doc who makes you feel at home without being patronizing. As someone who writes in the dental space, I can confirm they are all clinically skilled.
I don’t think they’re the least expensive, but most of it’s covered by insurance, and the slightly higher office fees are totally worth it.

I bought a Groupon for teeth whitening and ever since then this has been my dentist. Dr. Michael Murphy is by far the best dentist I’ve ever had. I hate going to the dentist I’m scared of the dentist because I don’t have great teeth and never once has he judged me or said I have horrible teeth. He’s always said we’re making progress and now I have perfectly straight front teeth that are beautiful. I had a snaggletooth before and with root canals and crowns they’ve all been fixed and I can’t say more fabulous things about this dentist and office.
The waiting room is very nice but like someone else said you’re never there for too long the receptionist’s are fabulous and it’s just an overall amazing place I would recommend this to anyone and everyone.

Have been a patient at this practice for over five years and can only say positive things. My hygienist (Sandy) is skilled, caring, and always leaves me with very clean teeth.
Doctor Welzel always diffuses what could be a potentially anxious or traumatic situation and makes it pleasurable. Her dentistry is top notch. I have never had a complaint.
Dr. Murphy is honest. The hygienist brought a potential cavity to his attention. Dr. Murphy said that it did not need further attention.
Honesty, integrity, top-​notch dental care are all that I have ever experienced here.
I would highly recommend this practice to anyone.

I found this office when looking for a sedation dentist because of my overwhelming anxiety about getting work done to my mouth and I am SO happy I did. Everyone is super friendly and helpful, the office is beautiful and full of features to make you comfortable (Bose noise-​canceling headphones, neck pillows, Pandora radio). And sedation dentistry is AMAZING. I was really nervous about it but they explained everything really well and being sedated was so easy and not scary at all and I strongly recommend it for anyone with dental anxiety!

I made an appointment at K Michael Murphy and Associates for a cleaning last month — my first in a few years. I was naturally nervous about my visit.
When speaking on the phone to make an appointment, I was told that I had to have x-​rays as part of the requirement. I try to avoid x-​rays as much as I can for the obvious reasons. I remember explicitly asking them, «so if I don’t want to do x-​rays, you won’t make an appointment for me?» To which they replied, «yes.» OK… I thought. That’s weird and kind of ridiculous. I was desperate, though, to see someone so I swallowed my pride and made an appointment.
The receptionists are very polite and the waiting room is comfortable. That’s about the best thing I can say about the place.
Moving to the cleaning. The dental hygienist used a DIAGNOdent, which I had never heard of before. This is a sort of laser tool that hygienists can use to detect «early decay» in a tooth. It emits a high pitched tone when it finds a cavity. The hygienist found four cavities, and I was shocked — not to mentioned intimidated and scared by the DIAGNOdent’s noise. It was, to put it plainly, awful. PLEASE research DIAGNOdent before you visit this office. I am told by other dentists that this is not a perfect tool.
After the hygienist told me I needed 4 fillings at $ 225 apiece (I am not insured), Dr. Welzel came in and maybe stayed for less than a minute. She looked at my teeth, confirmed with the hygienist the ones that I needed filling, and then left without getting to know me. Maybe I’m biased about this — but I always like developing relationships with my doctors. Dr. Welzel seemed uninterested and too busy to do so.
Then, came the price for the visit: $ 285 for an initial screening and cleaning (without insurance). I asked the receptionist if I could pay what insurance pays, to which she politely said «no» and gave me information on a payment card that I could use since my visit and fillings would run me over $ 1,000. I paid for the visit and left.
Let me be clear about something: I have excellent teeth. I have NEVER had a cavity in my life. I take pride in the care I give to my teeth. I just couldn’t believe that I had four cavities in need of fillings! This was going to run me over $ 800, and as an artist, it was a huge expense. I decided to get a second opinion by a dentist recommended to me by colleagues.
In one short visit, he told me I didn’t need a single filling.
I promised myself I wouldn’t write a Unilocal review of the place until I got a second opinion. I am disheartened that K Michael Murphy and Associates uses this tool, the DIAGNOdent to determine which teeth need filling instead of the old fashioned method — poking and prodding. I would have done unnecessary drilling if I were to continue there. I am moving my business elsewhere.

Going to Dr. Welzel has changed the way I take care of my teeth. She is a phenomenal dentist who is patient, caring, and clearly loves what she does. This is also reflected in the staff who are equally kind and wonderful. Everyone thoroughly explains procedures, and takes the time to make sure you are clear with what is going on, and makes sure that you are comfortable. I am always happy to go to the dentist now, even when something unpleasant needs to be done, such as a crown or root canal, (both of which I have had done at this office) I know that I am in amazing care. I can’t say enough positive things about this dentist office and the staff. They are truly wonderful, and I am always so happy to refer someone who needs a dentist by saying, «i love my dentist, they’re the best!» Way to go to the #1 dental office and staff in Baltimore, you guys are awesome!

My experience has only been with Dr. Margarian, who is great. I had a very complicated problem with a root canal that had gone bad (from a bad, bad dentist in Houston, no surprise). It had formed a «silent abcess» that was eating away my jaw bone (but without pain). This was sufficiently interesting that I was looked at at the Houston dental school — they did minor surgery on me (basically digging a hole in my gum) to figure out the problem, and left me with no painkillers after! That was terrible.
So after moving to Baltimore, I found this place and am happy to say they took care of the problem EXTREMELY well. It took over a year in total (my choice, to space out payments), and included bone grafting and placing an implant. But now I have the new tooth and everything is just great.
They really take the time to explain everything, and will happily give you full estimates of the cost (which was very helpful as I planned everything with my FSA). Dawn is also very nice and personable, as are all the assistants. Never had a bad experience with any office staff. And the office is super nice and state of the art.
Highest recommendations.

I’ve been going to this office for 6 years now and I’ve visited with all of the dentists. Dr. Murphy removed a tooth and that was my only encounter with him, but it was pleasant and efficient.
I typically always see Dr. Welzel and I have never been happier with a dentist. She is very caring, gentle, and she truly cares about your comfort. She educates her patients and answers all questions without making you feel rushed. She treats the staff with the same compassion. In fact, I took my son when he was 3 to have his teeth checked out for the first time and Dr. Welzel was so gentle and sweet with him!
Recently I had a wisdom tooth extraction with Dr. Merguerian. I was mildly sedated when I had the procedure so I can’t tell you how the actual procedure was, but afterwards she was available to me ²⁴⁄₇ by cell or text. I had some complications and unexpected pain and it was wonderful to have my dentist care enough to step away from a wedding to help me with my questions. My husband has used her frequently for extensive dental work and has nothing but rave reviews as well.
The office staff is very friendly. I’ve never had one issue with appointments or cancellations. The office itself is beautiful and very comfortable. I have recommended their services time and time again. I no longer live in the city but I travel for the good care.
Thanks for taking away the fear I used to have of the dentist!

In the past 12 years, I’ve lived in three different cities and changed my dentist a few times until I found Dr. Murphy’s office in the fall of 2010. In the fall of 2010, it had been approximately 4 years since I had been to a dentist, but found myself in Baltimore with a chipped front tooth. Finding a good dentist was required ASAP.
I initially found Dr. Murphy’s office through a simple Google search (probably «sedation dentistry») and they were able to fit me in the next day.
Since then, I have been a regular patient of Dr. Megarian and Sherri (dental hygienist). I’ve gone regularly for check ups, had a few cavities replaced (to the white filling) from my younger years, and recently had a crown procedure.
I can honestly say that everyone at the office is great. They remember me and in being extremely thorough and clear on what they are doing, I have almost overcome my fear of going to the dentist.
Since I became a patient, six of my friends have also started going and I will continue to recommend them to friends and family!

The best client to provider interaction I have had in a loooong time, They Know how to take care of people, this is a lost art, but it isn’t lost at Dr K Murphy and Associates, You are the best, Congrats!!!

This is the BEST dental office around. I hadn’t been to a dentist in 10 years, and had no idea it could be such a pleasant experience. I’ve been seen by Dr. Welzel and hygienist, Sherri. Both are wonderfully kind and exceedingly helpful. Everyone else I’ve met at the office has been lovely as well.

The good: The office is a very nice space and the staff are friendly. They are very thorough, always keep me informed about what they’re doing and what the next steps are. They’re also very high tech which allows everything to flow smoothly and makes it easy to keep tabs on everything in your file/​dental history.
The not so good: I would have given them 5 stars because I do think they are great dentists, but twice now I’ve had my appointment canceled with no notification until I show up and am told they can’t see me. Each time, I have verified that they do indeed have the correct phone number and email address for me, yet somehow I wasn’t contacted. In fact this most recent trip, I even clicked ‘Confirm’ on the confirmation email they sent me a week prior and still no one mentioned anything. It’s a huge waste of time for me to leave work and get to their office, only to be told my appointment was canceled. It may be because they are great and thus very busy, but that doesn’t excuse it for me.

Unfortunately, I have had the challenge of visiting with many many dentists. Start with the environment that the office provides with the coffee, water and pleasant sitting area, but that is not what makes them special. I was there once and my second visit I was recognized as I approached the desk, welcomed and invited to the sitting room. I felt immediately welcomed.
Then the expertise of the staff, the pleasant but professional manner in engaging you is wonderful. Engaging you is the key here, you are not a patient, a chart, you are the guy with the mouth full of issues and we want to really think about how to best help you.

simply the best. period. not necessarily inexpensive, but worth every penny. patient treatment plan and costs worked up on paper, so you know what is needed and how much. my teeth are not in great shape,(blame the english, smoking, stress, and rum and diet cokes) but no judgement is passed, to my knowledge, and have always been treated extremely well. i also do not have insurance for dental, of course. totally recomend! would like to add, i own a restaurant and never read or post until now.

I have been with Murphy and Associates for many years and have recommended a number of friends and associates. What a wonderful experience at every appointment. These days it’s hard to get anyone at a reception desk even look up when you walk in. I have been to a number of offices in which there is no appreciation or courtesy of my business. The staff at M & Assoc are truly happy to see you! The office is beautiful and the waiting room inviting and tranquile. Dr Murphy has state of the art equipment and a knowledgeable and experienced staff. Where does he find these wonderful people? This practice is AAA in my Book!

Fantastic dental office. Clean, friendly staff, relatively easy to make an appointment. Handle insurance claims promptly. Both Dr Murphy and his partner Dr Welzel are excellent dentists. Skilled, thorough, and quick (had my crown done in an hour or so). Have referred several friends there who are very hay with their care. Used by a large contingent of Hopkins doctors which tells you something.

When I sat down for my first examination the hygienist explained how they treated dentistry not by just examining your teeth, but your whole mouth. They went on to do a oral cancer screening, and will try to get you to do a bacterial screening ($ 25, insurance will NOT cover this). They play around with some tools to check the density of your teeth, etc. At the very end they spend MAYBE 20 minutes cleaning and polishing your teeth. Dr. Murphy seemed a little rushed and rude. If I’d written the review after that trip I would have given them 1 or 2 stars. They seemed a little pushy about adding on extra services much like a used car dealer. And they barely spent any time cleaning my teeth!
Because I hadn’t found a better dentist yet I went back 6 months later for another checkup. This time the hygienist didn’t try to sell me as many miscellaneous services, but did again recommend me get some fillings. (They wanted me to do this last time, I just never set the appointment to get it done). I was a little surprised that I needed so much work, but because I’m not a dentist I’ll never really know whether the work was necessary or not.
This time I had the fillings done. Dr. Dawn Merguerian seemed pretty skilled as the fillings were not too painful. Dawn was very pleasant and friendly throughout. If you do visit this office, I recommend you see her in particular.
Finally the last time I went in for a cleaning things went very smoothly, with no up-​selling of any type.
So in summary: nice staff, clean establishment, and skilled professionals. The wait time for an appointment is only a week or two. Be wary of them trying to add on services — if it sounds gimmicky, it probably is. In particular do NOT waste your $ 25 on the bacterial examination. In my experience, once they figured out I wasn’t a sucker, they quit the pushy sales tactics.

From the time you enter to the time you leave, every staff member is friendly and helpful. Dr. Murphy gives you options, NOT «do this or your teeth will rot out of your skull!». He’s a good guy and honest, not to mention well educated. The office is almost done with its renovations so its going to be ritzy-​looking place when they are complete.