William C Brown Community Funeral Home

I was recently at the funeral service of a sorority sister and while I have no comment on the work that was done on the decedent, I do have a comment on the professional appearance of the William C. Brown staff. I noticed that the staff looked anything but professional. The older man had on a shirt that was so dingy and yellowish in appearance that one could never tell that it was suppose to be white. I lie to you not… his wrinkled black suit was absolutely filthy and it had a big white stain on the front pant leg. Simply put, the suit and shirt were far from clean. Also, he had on a pair of unpolished wallaby type shoes that were sooo rocked over that he appeared to be walking on his ankles. Secondly, there was a female director who presented a throw blanket to the decedent’s son. Although dressed in a black suit, she too was far from crisp. She had on a pair of flat ballerina-​type shoes that were clearly worn. Now I do understand that one wants their feet to be comfortable, however, a nice simple pair of pumps (even if flat) would have portrayed a better look. Lastly, there was another attendant… a younger guy who was dressed in a gray pin-​striped suit. He too was dressed so-​so, but mostly what I did not like about him is that when we were walking to our cars (the family was still inside) this you man was sitting in the driver seat of the limo completely slouched over with a gangster lean and playing on his cell phone. When «on the clock,» one should remain and appear professional at all times. I’m sorry, and I am in no way being critical, however I am being completely honest; this type of look is not what one would expect from a professional establishment. In this day and age, when «our people» are taking their business elsewhere, we must always be one step ahead of the game. I was always taught that first impressions are lasting impressions. Know that I was very far from impressed with William C. Brown Community Funeral Home.
* Note: I am not a family member and had no interaction with the staff, so it is probable that their experience was completely different from mine. I am strictly speaking from an onlooker’s point of view.

This past April was the 3^rd time that I personally have had to use their services. However, my family have used them in the past for all of our unfortunate circumstances. Mr Brown and his team really makes you feel like you’re a part of their family. They handle your loved one with the utmost respect and care. And the special gifts that they give you in remembrance of your loved one is priceless.