Albertsons

For Albertsons, this was a clean, pleasant, efficient surprise. Normally Albertsons is where all the old folks go who can’t handle the hustle and bustle of Walmart, but this location didn’t fit that stereotype. Nice clean store, fresh meat and produce, and quick and efficient checkers. Far better than my local Albertsons… and no bag ban here!
When I’m by this neck of the woods, I’ll definitely stop and shop here again.

I stop by here on the way home from work a lot, just to pick up a few items, not to really grocery shop. With Fresh & Easy going out of business, this is the next closet thing before getting home. They are quite expensive, so you won’t get the most bang for your buck, but for your basic needs, it does the trick. It’s a nice clean store, I don’t mind coming here.

best store ever ! clean and friendly and their items are easy to find. I love Jessica and Brigid, and Brenda, Tiffani and Tammy. so helpful

I always shop at Albertsons every week. I was shocked that mother was treated so poorly today at 5:19pm my mother asked to get two tri-​tip steaks and asked the butcher if he could slice them for her he rudely refused to do so because he said he cleaned his machine and he’s not going to be dirtying it again. What is this world coming to. Not only is that your job but where the hell is your compassion and respect. I will be contacting everyone that needs to be addressed to make sure this service is unacceptable and lazy. Of course I will no longer be shopping at Albersons as well as sharing this awful experience.

I have shopped here regularly since I retired in the area about 5 years ago. There are many things that make my trips here pleasant:
0 The checkers are mature enough to be friendly and helpful to the shoppers, unlike near by competition. They actually inquire if I found everything I need, and if I’d like assistance unloading my groceries into my car.
0 I like the array of products carried at this store, including common OTC drugs and beauty supplies.
0 One time when I was recovering from major surgery, I was finally up to getting some groceries, however an OTC item was out of stock and I didn’t have the stamina yet to go elsewhere. A clerk overheard my dilemma and volunteered to go to the Rite Aid next door and purchase this item for me. I accepted. Wow!
0 Just this weekend, I had concluded my shopping and tried to start up my vehicle, only to discover the battery had died. Julio, the store director came over and checked on me, brought me water and with his assistant, offered tried to jump start it. They even offered to help me replace it! While I waited for AAA to arrive, Julio also offered to take in my groceries to keep them from getting overly warm.
I am very pleased to live so close to this store and to experience such kind service.

Albertsons Bakery: Ok, so I needed a delicious and beautiful wedding cake this month that didn’t break the bank. We decided to try Albertsons where Brianna, their head baker, gave my fiancé and me some delicious samples to try. Yum! Now, could we decide on the flavor to serve? He and I have different likes in that department but Brianna was ready, willing and able to come up with a creative design that would satisfy both of us. I can tell you when I saw our wedding cake at our reception I was amazed with what Brianna had done for us! That cake was beautiful and inviting. She incorporated the unusual shape we wanted along with the two flavors we loved most. What bride and groom wouldn’t be happy about that? Everyone thought our cake had come from one of those high-​end bakeries in Redlands but we were proud to tell them we got it from Albertsons in Banning. Way to go, Brianna! So delicious and beautiful! Thank You!

Albertson’s a place I don’t usually frequent, however I’ll stop in when it’s convenient. I literally forgot one thing at the store due to the fact that I’m still not responsible enough to make lists and I wasn’t going back to where I was. This location was clean. The store was closing soon and there was only 1 cashier.
They have fresh produce here. Beyond that I didn’t get far this trip.
They do have golf cart parking! Hooray! I’ll keep that in mind in case I decide to take up the sport beyond going with friends so I can drive the golf cart. :)

I have a love/​hate relationship with this store. I love their products but their customer service leaves much to be desired. Upon entering it seems I always have to hold my breath to get through the employees 2^nd hand smoke since they all smoke right outside the entrance. It stinks! The store is clean and the actual shopping is fine. Then when checking out I have to wait for the checkers to get through their own conversations and flirtation with each other. The last checker I had was yelling across to another checker 3 stands down about personal stuff. Then she proceeded to flirt with the guy in line behind me who happened to be an off duty employee. While doing all this the lady in front of me and myself both had to wait for her to ring us up and give us our receipts. She could not multi task and made me feel like it was such a bother that I was even there. Probably won’t go there anymore unless there is no other alternative.

Best store ever people are so nice and caring and go out of their way to help customers the entire staff is always cheerful

Why you should never shop at Albertsons in Banning
STAY AWAY! STAY AWAY! DO NOT BUY!
I went in after being a loyal customer there for about 6 months of living out here. I went to return some Keurig cups that I had purchased because we have 2 Keurig machines. I had bought the wrong coffee filter and they had been sitting in my coffee cabinet for a bit.
I walked in after cleaning the garage with a baseball cap and some jeans. It should be noted that my tattoos of which I have many were showing.
I went to return them and was asked if I had a receipt. I told the clerk no who was helpful then this cannonball of a manager with an attitude problem got involved.
She stated, that she wanted to see the item then scanned them and asked when I had purchased them. I said 2 to 3 weeks ago and they were the wrong size. She then asked if I had my credit card I had purchased them with to which I replied no but I have my ID, She then said «your ID won’t help me look it up.»
She went in the backroom where I was then left standing there for 15 minutes while this Nazi Stormtrooper of the Customer service world looked up the items.
She then came out and tossed the filter on the counter and said «I won’t be returning them. We don’t carry them.»
I replied «Well this is the only place I shop at and you have them.»
She replied «I won’t be returning an item that is $ 16.99 a piece.»
I asked «If you don’t carry them how do you know they were $ 16.99?»
She replied «I won’t be returning them they have them at a different store. Can you show me where you got them?»
I replied sure.
On the way there she said” it doesn’t matter I won’t return them without a receipt” She had asked for me to show here. I am sure this little butterball of joy knew they didn’t have them in stock at this time but went anyway.
On the way there this dialogue happened:
Why did you buy 2 of something you didn’t know would work?
Well we have 2 keurigs so I needed 2 of them.
That doesn’t make sense to buy 2.
Well since they said they would work I assumed they would.
I pointed to where I thought they were or where they had been and said this is where they were. She said «well we don’t have them now»
I then asked «if there was something wrong. Did I do something wrong?»
She said o but these are expensive items and she won’t return them. I asked for her name and she pointed rudely to her name tag. It was hard to see with her stupidity and glare lingering in the air.
She then escorted me out after I asked for her manager and store directors name. I asked again if something was wrong. She stated no just walking you out… «I said I would be going back to check my bank records she said great see you in a few minutes!
NEVER SHOP THERE YOU WILL BE ACCUSED OF AND TREATED LIKE A CRIMINAL!

There are not many Albertsons supermarket locations nearby where regular grocery shopping is convenient for me. Once in awhile, the ads have very good sales on certain items as most of the prices runs a bit higher than the competitors. What would get me each time is their yearly deal on giving out stamps on purchases toward a nice kitchen item. Last year was Rachel Ray cookware and tableware. This year, it is Cuisinart stainless steel cookware. The enployees are all super friendly from the cart pushers all the way to the cashier and butcher. The store is always clean at this location. Aside from some high prices, I do not have any complaints and would not mind shopping regularly if there was a location closer to me. I understand that they pay their employees pretty decent hence the need for higher cost of groceries.

Went to deli to pick up lunch meat. Asked if they had anything fresher in back. Nope. This is fresh, clerk said. We unwrap it every other day. Uh, thanks but No thanks.

Reasonably short check out lines. This is a fine store. Just for example, I went in there this last Christmas Eve (2013) around noon. I saw something I have never seen a grocery store before. The store was packed and crowded (normal for a holiday). EVERY check-​out lane was open! Even the customer service counter was helping out. The lines were a little long, but they were moving! That was a first!!!

I have fallen in love with Albertsons again. Now that they have Dietz & Watson Deli selections I will come back at least twice a week. Then I will have to shop for other things too. Best deli in the Pass now. What an improvement. The bakery is outstanding and their seeded Rye Bread is like the good olé NY style bread great toasted and for all kinds of sandwiches.
The meat department has great meat products that taste almost like Prime. Terrific place for the best Standing Rib roast around. Other really good meat products.
Nick, the meat manager, has been there forever and really knows his business.
A really nice guy. Then we have Dyllon (sp) who is so willing to help everyone as much as he can. He really goes out of his way. The other staff is truly great and we are happy to be shopping there again.

Nice, clean, and friendly, are the adjectives I use when describing this Albertson’s. The clientele seems to mainly be the elderly that live in the nearby retirement communities, and it never seems too crowded when I stop in on my way home from work.
I’ve never had an issue with the food I’ve bought, and have always been satisfied with the service I’ve received.

Love the management here!

I have now been disappointed several times over in the lack of staff knowledge and customer care at this Banning Albertson’s. On my first visit, I was humiliated by a female cashier who announced over the PA that her lane was going to be shut down temporarily because her customer (me) was paying with WIC coupons. Several weeks later I shopped the Banning Albertson’s again on a mission to find the apparently elusive packaged healthfood ‘wheat bran’. On this visit, both a cashier and manager confirmed they did not carry the product. On a third visit, months later, I discovered the wheat bran on my own on the top shelf at the far east end of the cereal aisle. My cashier during this transaction informed me they have always carried the product. I suppose it seems silly that I’ve returned to this Albertson’s location a few times since my initial letdown. In my defense, grocery options in the area are limited. I may still return on ocassion for the wheat bran. ($ 2.49 for 16 dry ounces is a great deal!) But for everyday grocery purchases, especially those involving WIC, I would rather make the drive to Redlands.

There is really nothing bad I can say about this place. They have a big produce section. Lines are NEVER long and their fried chicken is the best in our area. Honestly, a lot of people take Albertsons for granted and end up at other super markets. But, there is no other grocery store that fries up chicken like they can. This particular location is always clean and the staff is always helpful. I do hope more people begin to visit this location more often. I would hate to see it close.

i come here for the meat… during holidays they actually beat stater bros on the price of prime rib. the store is good sized and has great selection, the staff is always helpful, they will even season whatever you would like for free

I called yesterday to inquire about delivery service for a sick friend, and without hesitation Sherry the manager said, «No we don’t have a delivery service, but I don’t at all mind delivering groceries to your friend on my lunch break or after work.»
I was floored. What a kind soul! She didn’t ask about the circumstances or even how far away it was, she simply offered up her lunch break to help a sick stranger.
My heart is full.
I posted this story on Facebook and I’ve had dozens of people respond, asking me what chain, and they all vowed to shop there more often. Sherry made not only my day, but many others.
If only there were more people out there like her. Albertsons, you are lucky to have her in your corner. I think a raise might even be in order :)
Random acts of kindness from strangers is what life is all about. Thank you Sherry!!! I will never forget your kindness. Blessings!