Centex Mechanical

My new go to HVAC company. Very friendly, helpful office staff. Great communication skills. They worked around my schedule on short notice and in bad weather to get a technician to my home. The tech.,(David) was very professional, on time, and knowledgeable. Most important to me was his honesty. Turns out the ac unit checked out just fine. He explained what may have happened and what to do if it ever happens again. That’s what I call «customer service».

When our AC broke at the tail end of summer, someone came out the same day we called to inspect the unit. The whole thing was old and had no identifiable serial numbers on it, so we reviewed the quote for a new system.
Installation took about 6 hours. Centex offered to bring window AC units to tide us over but it wasn’t that hot out so we didn’t try it.
We had a problem with a drain line and after someone came and checked it, they sent another person out to correct it at no cost. We really appreciated that since we’d bought an entire new unit.

Brent came out on a Sunday… Customer service was amazing. Within an hour Brent was at our residence and quickly fixed the issue. Fast service with great prices. Finally a business that cares about people and does not price gouge your pocket book. I will always recommend this company. A++++

Top notch customer service. Brent spent time with me on the phone and then came exactly as scheduled. He was polite, efficient, and relatively affordable. The other company I called didn’t even bother to return my call.
I’ve found my AC maintenance company!

Professional! Got the job done and stand behind their work.

We had an inspection done when we decided to sell our house, and the inspector had a laundry list of things that needed to be done on the HVAC systems. Nothing horrible, but there were a lot of little repairs and some that were a bit larger.
We had a service contract with CenTex Mechanical and had been very happy with their seasonal service, so of course we called them first.
They were professional, as usual, from the office staff that set up the appointment to the techs who came out for the estimate and the actual job.
The first surprise was how reasonable the estimate was — $ 275 to take care of everything including replacing a part and installing a blower switch and the second surprise was how punctual and efficient the techs were. They did a thorough job, kept track of what they did with up-​to-​date technology, and gave us a comprehensive invoice to submit to our new buyers.
They even came back and changed our filters and topped off one of the units with Freon when that was requested by the buyers, and at no charge to us.
The next time you need AC or furnace repair, check these folks out. We were impressed and will use them again.