Kraft K W & Sons

Kraft plumbing has done amazing work in my house with fixing other company mess on fixtures and plumbing under sink piping. The silcock that Pete replaced on the exterior brick looks awesome. The old one was from 1967. The explanation that they give you to understand everything is very good. Thank you Pete and everyone at Kraft Plumbing. Prices, quality, response time and customer service is great

Kraft installed an AO Smith hot water heater in July 2012. We had a leak late April 2014. They responded promptly. The diagnosis was a defective water heater. They would bring a new hot water heater the next day. The new hot water heater would be free but we pay the installation labor. The receptionist didn’t know how much the labor would be. The new hot water heater was installed. We received an invoice for $ 460.00 for less than 3 hours of work. The invoice had no breakdown of the charges. I called and asked for an explanation. No return call was made to me.
$ 150.00 an hour is outrageous for a plumber. Have spoken with a family member who is a plumber. He feels the 3 hours is on the high side for a trained union plumber to diagnose the leak and replace the hot water heater. I will tell everyone I know not to use Kraft. And be sure to ask the hourly and travel charges.

Had these guys come out to install a filtered water faucet and check a squeeky shower head. They were quick, professional and did a great job! I had used Mendel in the past for most of my plumbing work and found them to be a little too expensive. These guys had a fair price and I would use them again.

Denny from Kraft Plumbing came to our home to inspect a leak in our basement ceiling. He was here for about 3 minutes and was able to quickly determine the leak was from the toilet above our basement, which is in the townhouse above our basement. We were really worried that the leak would be hard to find since that ceiling/​wall is shared by three different townhouses. He was very professional and polite. I would definitely call the Kraft brothers again!!!