I used to LOVE going to Baums with my mother as a child and the pastries are delicious. However in the last few years their customer service has been HORRIBLE. The young ladies in there are rude and not helpful at all. I went in there the other day and I was shocked at how the customer service is now. I used to be greeted and treated very nice at baums and now all they do is ignore customers, stare them down and make them feel uncomfortable at this location. Wont be returning. Check out The cocoa bean in Hammond LA. FRIENDLYSERVICE, BETTERPASTRIES.