Gordon & Sandifer Auto Service

Honest people. Just came from there and it was okay.
Went to change the breaks cause they were acting kind of slow but they said there was nothing wrong with them. They could have easily tricked me into buying expensive new ones and I would have not noticed, so they were honest.
However I need to go back because I got no paper saying what they did to the car like they do in other places and I really need that to show to the person who paid the bill.

Yeah. G&S might be as good as they say it is. But it is more than expensive!
* True that they have both Body shop as well as regular service stations and at a convenient spot — your very own Perkins Road. Easy, accessible and near.
* I am guessing that their work has had the value they charge me (really no way for me to tell that). According to what I feel with regular services, they took a lot of time.
* Body shop experience was horrible though — had a bumper change and they gave me a 12 hour labor estimate! (I got it done at CMC in 2 finally and with max satisfaction). Hence they have the problems of organized shops which tend to charge a lot.
* I prefer mechanics and small time work if I have to pay from my own pocket. And If i have to claim from my insurance, then why not go at an authorized service station and why do I have to end up at G&S?
# I also feel they take too much time in whatever they do. For a regular service itself they took time. And for others I approached them, they estimated to spend a lot of time!!! (maybe a way to generate the hefty bill which they usually do as compared to other stations!)

I was in a serious wreck over the weekend, and these guys made the repair part of it so painless. I called at the end of the day Friday to ask about my car, and they hadn’t looked at it yet but they said it would be Monday – they called me with an estimate before 10:00 Monday morning. Every interaction I had with an employee was very pleasant. They were extremely helpful. Not only that, while I was waiting for someone to let me into the car (it was deemed a total loss) to get my plates and a few belongings I had forgotten, I overheard the guy at the counter reassuring another customer about things she did NOT need to repair yet, as opposed to trying to sell her unnecessary maintenance like you so often hear shops do. It just reinforced the feeling I had gotten dealing with them myself.

On the recommendation of a friend, I began using Gordon and Sandifer a couple of years ago. I use local businesses whenever possible, and their service was prompt and reliable. In July, 2015, my A/​C stopped working. The work was completed for a total cost of about $ 1700, and my A/​C was working well. Several weeks later, I started smelling mildew in the car. I tried several different sprays, but the smell kept returning. In October, I had my car washed. That’s when I discovered that the floor of my car was soaked. I was told that the probable cause of this situation was a leak in the A/​C. I took my car to Gordon and Sandifer and showed them the water. His response was that they would do their best to get as much of the water as they could, but that the carpet would have to be pulled up and cleaned and the padding would have to be replaced and that this procedure was quite expensive. I reminded him that G and S had repaired my A/​C. I was told that if the A/​C had caused the problem that they would make it right. Four days later (and a rental car charge of $ 180), I returned to pick up my car. They took responsibility for the leak (which they fixed at no charge) and said that they had cleaned the car and that the smell would go away in time. I reminded them that I had been told by their own employee and others that the only thing that would solve this problem was to replace the jute (padding), which they refused to do. In addition, they did not reimburse me for the cost of the rental car. I am disappointed in their failure to stand behind their work.

My go to neighborhood auto shop. The guys are friendly. They work in a timely manner and are honest with you. I’ve only gone there for body work so I can’t comment on the mechanical shop. Maybe I’ll give them a try next time.

My whole family goes here, and I’ve used them when I’m in town. I’ve always thought highly of them. This repair shop seems to have been around forever in Baton Rouge, and is usually jam packed by late morning, so show up before they open at 7:30 am! First come first serve! Plenty of locals know that they can always count on this place!!!

Had a screw in my tire on the shoulder, seems like they fixed it well, but i will have to see about that since i just got it patched today. They were helpful with answering my questions. I liked how the price of the services was posted so i didnt have to worry about getting over charged. Friendly employees!

Local businesses usually make my heart sing, but this auto repair shop left a hole in my wallet and my car with shoddy body work! Yes, the location is convenient, but their work is below par!

Got all 4 tires replaced on my g37, balanced and aligned. Price was reasonable but what mattered the most was the workmanship — my car rides great now. Prior to making the appointment, Justin answered all my inquiries about the tires (e.g., price, manufacture date) and alignment, and offered to reorder if the tires are older than a few months. Provided the alignment spec sheet upon completion. The work was completed at the promised time. Overall a great experience. Would definitely do business again.

This place is AWESOME!!! I had a flat tire and first went to a Good Year to get it fixed and they said I needed a new tire. I ended up holding off and tried out this place and they were very honest and said they could just patch it up. They could have told me I needed a new tire and I would have easily believed them. Spent $ 27 instead of $ 200+!!! Overall great customer service! I will only be taking my car to this place when it has problems!

When my car started making a really disconcerting noise, I panicked and emailed everyone I know in Baton Rouge for mechanic recommendations — I’m new to town and didn’t know where to go. A couple of friends recommended Gordon & Sandifer, and the positive Unilocal reviews helped clinch it. I took my car in mid-​morning — intake was easy, brief, and calm. There’s an area to sit if you want to wait, and there’s a Community Coffeehouse a block down Perkins where i set up shop until the mechanic called me back. They got back to me after about five hours to let me know they’d uncovered the weird but minor issue, that everything was resolved, and when I walked back to the garage to pick up my car, they presented me with a bill for zero dollars.
I can’t promise that you’ll also get free auto repairs when you’re concerned that your beloved vehicle is a goner, but I do feel confident advising the Unilocal universe that Gordon & Sandifer offers service that’s timely, effective, fair, and kind, and they absolutely have a repeat customer in me.

Gordon & Sandifer has be doing business in Baton Rouge for over 50 years, obviously they are doing something right. My family have been customers for over 30 years and numerous vehicles. They have a solid reputation for excellent service and I’ve found in searching around they also offer great prices on tires, parts and labor. Other than the dealer, I would not even consider taking my car (s) elsewhere. Keep up the good work!

Attention to detail.
These guys made my truck PERFECT after it was nearly totaled. My only complaint is that they can get pretty busy and the attention to detail they pay can cause them to be a little slow. Best Mechanic and/​or body shop in the BR area