Portland Running Company

When I asked for a good place to check my gait and pick out the proper running shoes, this company came up few times so decided to drop by. I called and requested one particular Brooks shoes called Adrenaline GTS 15 with arch support and pronation, as I assumed I had bad gait due to inner side of ball being worn down, but I was told I don’t have pronation issue and I can get a Ghost 8 instead.
I spent $ 40 more than expected as it wasn’t on sale and not the color I wanted, and I could technically pay the same price and get the one I wanted online directly from Brooks, but ultimately decided it had the comfort and support and that’s what counted the most on the trail. Plus, the customer service was superb so I did not wish to walk out empty handed! :)
My friends were very patient while I tried on all the shows, about five pairs total. I’m happy I was able to try out Mizuno, Saucony, Nike, and Brooks and find the best fit for my feet. Can’t wait to hit the trail and feel the difference to prepare for 15k next for shamrock run!

I have to admit, I was nervous to go in here. I used to be a serious runner back in college, but injuries got in the way and I put away my running shoes, confident that I could just get back into it whenever. Fast forward a decade and here I am, pudgy and self-​conscious, but wanting to try this running thing again. I was totally afraid of being judged, but Seth put my worries at ease in about two seconds. He was totally professional and willing to spend as much time as it took for me to find a shoe that will really work, even with all of my issues. He was knowledgeable as well, and he listened, really listened to how I felt after trying each shoe (they have you run on a sidewalk outside the store, which is actually kind of awesome) so it only took three pairs for me to find just the right one. I left the store feeling confident I had made the right choice and ready to start hitting the road!

Really Love this place!
I’ve really got into some serious regular running this year. I used to only run fun 5k runs that ended with beer! Now, I run 5 – 10 miles 3 times a week!
So, my shoes have to be more than just fashionable! They have to be functional!!! Say what? What woman says that?
I mostly run with the shelter dogs at the Oregon Humane Society! Which means we go off road and get filthy! We go everywhere! We run through the river and all other terrain! The dogs also step on me and muck up my shoes!
So, I have to have durable kicks! My fave shoes this year were my Brooks! They spent over 5 months with me and my shelter buddy, a pittie named Onyx! They held up great! They look totally thrashed now!
I went into PRC one day and the nice associate helped me pick them out! Apparently the way I run requires a sturdy shoe with ankle support! Which means a trail shoe! My feet loved my Brooks!
Sadly, My Brooks are so ugly now that I had to go in and buy a new love! My new Asics are super attractive and so far pretty comfy! Still too pretty to take out with the dogs! Maybe in a few weeks I’ll let them get a little dirty!
A major kudos selling point for PRC are their organized group runs! They’re all week long! The fellow runners are super friendly and encouraging! Runners of all paces participate! It’s a great community!
The only tip of improvement would be for PRC to carry more affordable running gear! They carry very few Nike shoes, but mostly Nike gear! Nike is Pricey! They should have more Under Armour or something! I get my running clothes from Costco when I can!
I’m having a blast with the Group Runs!

I love the Portland Running Company.
So why the one star review?
I normally patronize the Portland store. The first two experiences I had there, I was treated to excellent customer service. I was greeted promptly as I came in the store, the clerk took time to listen to my running needs, offered many suggestions, fitted me with two different paris, and even watched me run outside in two pairs to see which worked best. That customer service brought me back repeatedly.
Until today.
Because of a busy summer travel schedule. I could only go to the Beaverton store. On the outside, three times the size of the Portland store, I was excited to see what they could offer this time. Every once in a while, the store offers sales and discounts, which is why I went into today.
I entered the store, which was moderately crowded. No one greeted me, or even acknowledged that I had entered the store. But they were busy, so I didn’t mind that. A small line at the registers, and two or three customers looking at shoes or getting fitted. I went over to look at the shoes on the wall, and several boxes of shoes on wire shelves. Five minutes in, no one still to greet me or acknowledge that I was there.
Now, you might think that all associates were busy. I spotted one sitting on the benches alone. Another worker was busy stocking running gear on the other side of the store. During my entire wait in the store, they both continued sitting or stocking.
At one point in my wait, I simply stood and stared, hoping to get someone’s attention. But by then I was getting angry. I know. I am an adult. I should have gone over to the woman stocking gear or the other clerk just sitting down and asked for help.
But, is this the customer service that the Beaverton branch of the Portland Running Company aspires to?
Lesson learned. I’m not returning to this store. If I am in Portland, I may decide to head over to the other store, where I am assured to be treated like a valued customer.
At the end of the day, it all comes down to customer service… or in this case, a serious lack of it.

I finished the Portland Marathon in 2013, thanks to the wonderful staff at PRC. My running shoes have worn out, and I no longer run, but if I start back up again, I will definitely be back!

Having never purchased a pair of trail shoes I really was hoping these guys could help me out. I walked in and saw a lot of people getting help, foot measurements and watching them run.
I unfortunately did not get any of that kind of service. I was greeted by a very bland quite girl who felt like she didn’t really want anything to do with me. I was asking what one would be best for trails and possibly running the hood to coast and she had no idea, she wouldn’t answer me. I don’t know if she didn’t know about the product or if she was even a shoes salesman. I told her I needed wide shoes and she was not quick to show me alternatives to the ones I chose out myself. Overall was not a good experience and will be returning the shoes I purchased and hopefully get some measurements and help.

Ordered a Hood to Coast shirt on the website for in-​store pickup. The cost was $ 28, but my credit card was charged $ 35. Emailed the email address on the bottom of the e-​receipt to ask for a refund. No response.
Called the Beaverton store to get it straightened out. No call back from «Zac» to straighten things out.
Called store again. More helpful person. Emailed Zac all the details. Asked for full refund (still haven’t picked up the shirt). Still no call from Zac or response from the store at all.
Called again tonight. We’ll see.
In all, the website didn’t work, the staff has not responded in a timely manner and I still do not have my money back. Terrible experience.

Amazing customer service. Employee Kayla spent about a half an hour helping me try out different shoes, and analyzed my running style to help me find the best pair. This place is not a regular shoe store. From now on, I won’t buy running shoes from anywhere else.

Salesperson had me try on six pairs before we decided which pair was the best pick for me. Friendly staff that takes the time to help you find the perfect shoe. FYI Come prepared to run. They will take you outside to check your stride.

As good as it gets when it comes to local quality! Friendliest staff, fair prices and expert advice! FREE group runs several times a week, they even have race team you can join! Love PRC and they will continue to get all of my running and fitness business, they’ve earned it!

I have gone to this store for myself and for my son who runs cross country. They have the best customer service as far as retail stores. Not only is the customer service excellent they are also very knowledgeable when it comes to anything running, walking, cross country, track and trail.
Be prepared to workout here if you are looking for shoes. Wear your work out clothes and bring your old shoes with you. They will look at the wear of the shoe and watch how you run so they can best help find the perfect shoe for you. I thought they would try to push the more expensive shoe on us, but they were never pushy. They just want to make sure that you are happy with your purchase.
I recommend checking this place out. They are great.

I love this store. I’m coming up on one full year of running, previously never having ran before. I have been fitted for shoes here, and they are still my favorite even though I switch them out with another pair. Another time I was given great advice from an employee and she sold me a foam roller which literally saved me from an IT band injury (and probably countless doctors trips where they wouldn’t have found the problem). She never claimed to be a medical professional, but the people who work here are runners themselves and understand what your body goes through. I had thought I might be «too old» to really be a true runner (I started at 41) but she convinced me otherwise and didn’t make me FEEL old even though she was at least 10 – 15 years younger than me. I hate going into stores where everyone is 18 – 22 and treat me like I’m ancient! No problem here!
But finally, my husband bought me the Nike gps sportwatch for mother’s day. Unfortunately, I just haven’t been happy with it and wished that we had gotten a Garmin. I went into PRC to ask if they had heard other complaints about the Nike watch and to get some advice… when the sales person told me I could return it and get the Garmin! I couldn’t believe it. I’ve had the watch for 6 months. I’ve been unhappy for a while but never dreamed they would take it back… but she told me they want me to be satisfied. So, I’m getting the Garmin, SUPER excited about that… AND PRC will be getting a lot more business from me, this just puts my faith in them that they stand behind what they sell. Can’t wait to get my next pair of shoes.

My husband and I love this store. We both have been fitted with shoes designed for our particular gait (he got running shoes I got walking shoes). The folks know their shit.
We came in and the expert had us try on several different shoes, took us outside to watch our gait and then gave a recommendation based on that. I love love love my shoes and so does the hubsters. The only caveat is that they are not cheap, you are looking at near 100 bucks for a pair of shoes.

Great service, great selection, great prices. What more do you need.

Awesome service! They let you try on all the shoes in the store if you have to, just to find the one that is right and even let you run in them in front of the store. They also watch your stride so they can figure out what shoe type would be best! Once you find a shoe you like they ask if you want to try them out around the block. I mean come on! What other store will let you do this? The best part about them is the workers are runners! We left a 5K and went straight there and our salesman (John) was in the same 5K still wearing the shirt.

Portland Running Company will help you find the right shoes for you. While any of their trained staff can help you select your running shoes, my favorites there are Brent and Jim. They both have coached and they find the shoes for you based on how you run, not how people with perfect form run!
PRC hosts free group runs from their Beaverton location Mondays and Wednesdays. They start at 6p in the winter and 6:15p in the summer. The runs are 3 – 7 miles and paces range from 11 minute miles to 6:30 minute miles. There are usually 20 – 30 people at the Monday run and dogs and strollers are both welcome.
PRC has at least two great sales and they have an area where they put close-​out shoes so you can find some good deals almost all the time.
Great selection of spikes for cross-​country and track for high school students, too.
Expect to pay $ 75-​$ 135 at PRC for running shoes but when they have sales you may find shoes that work for you for as little as $ 40-​$ 50!
It’s right next to the Greenway Trail that connects Tigard and Beaverton, and they will watch your keys for you while you run and let you use their bathroom.

Look. I’m a big fatty that’s on his feet all day and I need some good solid shoes for walking and standing on concrete floors all day. You can forget those old school «work boots» those are for «workers», I’m a clock watcher and I only pretend to work, but I do walk around a lot while I’m pretending to work. So I got me a pair of big boy running shoes called «The Beast», bad ass right? Awesome sales people here at this location, I’m talking to you Shasta and you too Mike B. They were totally helpful in helping me to make the right choice. Shasta talked me into going clown with the size, we’re talking 14’s baby, they feel like like walking in a ’73 EL Dorado with telescoping wheel, wide white walls and knock off spoke hubs baby… pimp ‘un.
Mike B said I should test drive the Beast out back by the walking path trail and he gave me a cold bottle of water and sent me walking. Total comfort. Cool hydration.
Oh yeah did I mention they hooked me up with last years model at a deeply discounted price? Oh yeah, discount baby.
Great shoes, Happy feet

I walked into the Portland Running Company not entirely sure whether I needed a shoe designed for stability, neutral, cushioned or what.
I was hoping not to be assisted by some high school kid who couldn’t relate to my current station in running. I figured, ‘hey, I’m likely going to spend a few extra dollars here… hopefully I get the expert advice in exchange’.
The guy who helped me was an experienced runner who took the proper time necessary to figure out what type of shoe I needed (stability) as he observed me running in each prospective shoe.
I like to buy local… and to me Nike is local. This time, though, it became apparant that a different brand was the better shoe for me… so my local buy was instead The Portland Running Company.
I’m very pleased with them… and am glad to find out that my kids will also benefit with their 10% off for students.
They do more than give the big box stores a run for their money (sorry), they blow them away!

Next time I walk in to a running store and an 18 year old kid gives me attitude or «running advice» I am going to have to cut him!
I went in to this store looking for a zip pocket tank that would hold my GU while I run a marathon in a few weeks. I was there for a running shirt not for some douche bag’s opinion on how «regular runners» carry water bottles mixed with GU instead of carrying the GU in their shirt. I don’t know about you but when you are running 26.2 of ass kicking miles, the last thing you want to do is carry an extra bottle of anything to weigh you down! In fact, by mile 20 or so, even the hair on your head feels like its weighing you down. Last time I checked people hydrated at fuel stations along the course not from lugging around a giant bottle of water mixed with GU!
Annoyed by his advice, and his assumption that I was not a «regular runner,» I continued searching through the store and found just what he told me they didn’t carry: A tank with a zip pocket! I purchased it and held it up triumphantly as I walked out.
I don’t get why every time I go to a running store in Portland I am greeted with a pretentious hand or a giant ego. Perhaps if I was a 7 foot Kenyan I could pass for a «regular runner» and get the respect that I deserve… But alas, I am only five feet tall.

Went here while home for the holidays to get some good running shoes. The staff was ultra helpful. They actually take the time to watch you run and recommend shoes based on your stride and how your foot lands.
The shoes cost me $ 100 but they will hopefully be worth it. I had a bad experience running on cheap shoes, and the people at Portland Running Co were very helpful and got me excited to start running again!
Plus they have a great return policy — I haven’t needed to use it, but they said that if the shoes don’t work that I can just return them.