Bee Cave Vision Center

The doctor is okay. The front desk staff is horrible, they always mess up rebates. Jerry has retired and very missed so buy glasses elsewhere! The new lady selling glasses is awful! Good luck.

Dr. Dobson is great but the staff at the front desk not so welcoming. Like the convenience of this office to my home.

I made an appointment last week. Just showed up and there is no record of my appointment. No effort was made to rectify the situation. Very frustrating. It is also very hard to see. Fairly small sign that reads «Vision Center» that is obstructed by a tree. Drove by many times without seeing it.
I am changing my one star review to a four because the receptionist called me later in the day to say they had found my file. She apologized for the mix up and offered to make a new appointment ASAP. Mistakes happen.

I’m very happy with BCVC. My husband and I have been patients here for 4+ years. We both had Lasik 10+ years ago but need regular check-​ups and a prescription due to aging (getting old is a bitch) and daily computer usage. Always a great experience, hi tech equipment, wide eyewear selection and friendly, knowledgeable staff. Dr. Dobson always does thorough exams and takes his time answering questions and explaining the options available. Jerry is the most patient man in the world — helping me select the best frames to fit my budget and vanity.

Excellent appointment from start to finish! Was in and out quickly. Dr. Dobson has a wonderful chair-​side manner and is great with my kids. Highly recommend him for the entire family!

What a fantastic experience I had at BCVC. With a recent family history of «issues» with eyes, I was nervous about my appointment. Dr. Dobson did a great job putting my mind at ease, answering all my questions, and getting my prescription up-​to-​date!
As if that’s not enough… Holy cow! Wait until you meet Jerry! He’s the optician — I mean magician! I had such a great time selecting frames, and I felt like he was searching for the «perfect» pair for me AND my budget.
I highly recommend this place to anybody who values knowledgeable conversation, stellar service, and state-​of-​the-​art care.

Bee Cave Vision Center is TERRIFIC! I was visiting relatives in Barton Creek and discovered that I had a torn left contact lens. I checked my back-​up lenses and found that I had four extra right lenses, but no left lens.
While my daughter was in H.E.B. grocery shopping, I sat in the car and began searching on my iPad for nearby optical centers. The first one that came up was Bee Cave Vision Center. I called, and yes, they had my particular and very Uncommon lens right in stock! When I asked for the location of Bee Cave Optical (afraid that I would have to spend considerable time driving around) I was informed that they were only about 100 yards from where I was parked!
So I called the office of my doctor in California, they faxed my prescription to Bee Cave Optical, and I just walked over to their office and picked it up!
But it gets better! When I took out my wallet to pay, they said, «Oh, no charge!»
This is real customer service! Thank you, Bee Cave Optical for making what could have been an extremely difficult situation become very easy!

Another great visit at The Bee Cave Vision Center!!! Fast, efficent, friendly, and educational. Still the best eye exam I’ve ever received. Staff is very knowledgeable and Dr. Dobson is never rushed and answers all my questions. He even let my two year old sit in my lap during the exam. :)

An establishment like this always has two sides — the more important medical side (i.e. — the quality of care, the diligence, the skill of the physician) and the necessary business side. BCVS is one of the best medical vision centers I’ve encountered, but the business side raises some concerns.
What works:
— State of the art imaging technology allows the doctors to walk through the specifics of diagnoses in a way that is reassuring and educational
— Prescriptions my family have gotten improved upon the accuracy of prior prescriptions from other vision centers.
— As someone with higher risk for glaucoma, the ability to track eye pressure without going to a separate opthalmologist is a big plus.
— The doctor has seen us very close to our appointment times.
— Dr. Dobson is engaging and has a good ‘chair-​side’ manner
— The office itself is quite comfortable, with typically friendly staff.
What doesn’t work:
— BCVS showed a concerning lapse in integrity in dealing with insurance policy coverage with my family. After professing our strong belief that certain things (new glasses for this year, lenses, etc.) would not be covered and that we were holding off for now, we were upsold into several items, being assured by the staff that we would be 100% covered on both, that we would have only the co-​pay. When the multi-​hundred dollar bill came from the office, BCVS was unwilling to consider that they had misled us and all but accused my wife of lying. It is unfortunate for their part that both she and I were told the same thing on multiple occasions. They would not budge on the bill and took no responsibility for their lapse in ethics. Excellent practitioners like Dr. Dobson must realize that the ‘business’ part of their business is important too.

Really great customer service. I didn’t feel rushed by either the doctor or his staff. All were informative, efficient, expert and friendly. I highly recommend Dr. Dobson and his staff.

I can’t say enough about Bee Cave Vision. Dr. Dobson is the best eye doctor I’ve seen in my many years of eyecare. And his staff is great too. Jerry, their optician is top notch – he recommended the perfect revision for my new lense shape. My glasses are now fitting like they should – thanks to his expertise. Thanks, Bee Cave Vision!

The office is run efficiently and the staff is always friendly. I never have had to wait and the staff checks on your insurance ahead of time (if you provide them with your information), so you know what will be covered and how much you’ll be paying out-​of-​pocket. I like that they offer Optomap Retinal Imaging vs. dilating your eyes, and all their equipment appears to be the latest and greatest in technology. The optometrist, Brad Dobson, is very pleasant, and takes his time with providing helpful explanations of results, options and eye care tips.

Dr Brad Dobson is a great eye doctor. He is very thorough and has modern up-​to-​date equipment for eye testing, etc… My whole family has been going to his office for the last 5 years. We recently took out vision insurance, and unfortunately Dr Dobson is not on the plan, but that will not stop us from going there. He is that good.

a great eye doctor that is also «easy on the eyes.»