Eastside Hauling & Container Services

Morally corrupt crooks! Do NOT trust!
Plus, they constantly failed to put up my dumpsters on time.
* FYI — I would give them 0 stars if I could, but I had to select one.

I am very impressed with this company and employee, Michelle. I would recommend this place to friends and family. If they cant help you, then they will find other places that can. Michelle was wonderful and a true asset to this company. Great Job!!!

they charge a deposit but happen to ‘forget to apply’ it to final bill… will go with a more honest company in future

My husband and I cleaned out a 2-​car garage and just needed a dumpster for a few hours (re: just long enough to throw a couple hundred garbage bags). It shouldn’t have been a hard thing to schedule, but somehow it was the most impossible thing in the world to find a company that would haul a dumpster to Des Moines for under $ 500.
I finally contacted Eastside after trying the major garbage carriers and just getting ignored; Steve answered my emails and was very prompt and professional. He explained that what I was looking for (a dumpster rental for just a short time) would be a little cheaper than the standard 5-​day rental. I was also equally impressed with Heather (I believe that was her name, sometimes it was hard to hear her). They both confirmed that I could rent a 20-​yd dumpster for 2 days for about 250 (+tonnage fees). Not bad, considering another company wanted 550 for a 10-​yd!
I had a few odd requests (pick up the dumpster as early as possible because it was an abandoned house and we didn’t want neighbors deciding to dump stuff in it, etc. etc). and when I swung by the house at 9am the next morning the dumpster was gone. I specified that it was important that I receive the total as soon as they knew it — guess what? They called later that same day with the total. (Anyone who’s ever tried to get customer service to call them back KNOWS how rare this is.) They were fantastic, if I ever need to move 1.5 tons of garbage again I’m definitely sticking with these guys!

Whoever answers the phone is great — friendly and answered all of my questions, I think I called her 3 times before committing, and she didn’t seem to mind. I needed a dumpster for a rental property we own. We were tearing out a deck, removing a small kitchen, and the tenants left a whole lot of junk — toys, garbage, just junk. We also had several very heavy pieces of concrete to dump. With these items, we almost filled the 20 yard dumpster. I had no idea how to estimate how much this might weigh (since they charge per ton to dump). To give you an idea, it was 3.37 tons of waste. (They charged $ 100 per ton to dump as of Nov. 2012). That is on top of the 20 yard rental fee ($ 250).
The dumpster is on wheels and is tall (almost 6 feet I think) — but it has two doors that swing open and make it easy to load.
I called around and priced other companies — this one charges just about the same as others. I went with them because another company didn’t allow you to mix waste in the container — it had to be either garbage OR construction debris.
The one annoying thing that happened was that I kept the container for almost the whole week that is included — since it’s a rental property and I don’t live there, it was unattended at night. One of the neighbors noticed and dumped 2 toilets, florescent bulbs, and other heavy items that I then had to pay to dispose of. So I called Eastside Hauling the next day and had them pick it up early. Keep that in mind — if you’re not going to be home to keep an eye on the dumpster — arrange to have it dropped off and picked up for only the time you need it, otherwise it’s too tempting for neighbors to help themselves.