Unlimited Service-Downtown

I had someone else take a look at my truck and they stated that it was the same issue as before. I brought my truck back in and they said that it was also something else. They were going to charge me $ 650 for the service. $ 240 for parts and the other $ 410 for labor. I had someone else fix the other issue and it only took them a half hour to fix and way less money. When I came and picked up my truck when the parts under warranty were fixed Todd was very condescending to me stating I need to get my oil changed ever 3K miles which I am well aware of and still had 1K left until I was due for an oil change. He kept stating that I really need to be aware of the 3K and I am well aware. While my truck was in their possession someone hit my truck. He was «not aware of this» and claimed it was none of his guys but did admit that the scratch was new and he would get it fixed since it was with them during the time of them fixing my tuck. I noticed later that evening that there were also smaller scratch marks above my initial huge scratch and let them know this but since I had not mentioned it when I first saw the big scratch they will not fix the small ones right above it because according to him «it does not look the same and he will not fix something that he does see» He also states that it was not any of his guys, and it was probably someone in their parking lot that hit it. He also stated that they had this issue a couple weeks ago. because it was a huge scratch someone would have heard this and should have gone out to look. Also they should keep their vehicles they are working on in an enclosed space because they have had this issue before in the last couple of weeks. I would not recommend this shop to anyone they are way overpriced. They do not get back to you in a timely manner it took them 3 days to fix the something that should have been able to fix same day. They are .rude and condescending and do not pay attention to the vehicles in their care.

Great service, good prices, hard, honest working employees, have a small repair business myself and sometimes when I need advice i call mike and he’s always willing to give advice. Thanks for being a shop that other shops look up to and communicate with.

Brought my truck there for a timing belt service. Great service and fair pricing. 1.5 years later one of the cam seals they replaced during the timing belt service began leaking oil. They fixed the leak under warranty. Wilson Toyota wanted $ 600 to fix the same leak. These guys will get my service and recommendations every time. Thanks.

Read the reviews! All the complimentary comments apply! These folks are the best. I am an 87 year old female, (but I have four sons who know autos!!) so I was able to sort the reliable from the ‘nons’. These folks came out super winners! Courteous, give good advice, do not do work not needed, reasonable repair costs and just nice, friendly folks. It is so good for me to find and trust this place. Sons are all in Anchorage, but their advice is right on with Unlimited Service!!! I think overall, trust is the operative word here.

I have been using Unlimited Service for quite a while now and I have to say it is very nice to have a trustworthy place to work on my vehicle. Here is an example:
My stepson had a car that he was taking to another place that kept having various problems, and he kept putting money in to it. The final straw came when the car developed a «wabble» in the steering. HIs shop told him it needed about $ 2,000 of front end work. He bought a new car and I bought the old car from him. I took it to Unlimited Service and they told me it just needed a tire because the belts had separated. I took it to a local tire place and had a new tire put on it for about $ 100. Problem solved.
Unlimited service has also helped me solve problems with my collector Mercedes. They are a great all around shop that can work on pretty much any vehicle.

I have been to Unlimited Service on 4 different occasions in the last 12 months, all for items that typically fail on a vehicle as it passes 100,000 miles.
The staff are friendly and great to work with. Mike at the front desk is awesome. Even though he is the one who calls you with the news when they figure out what it is and he is the one who has to tell you how much its going to cost, its always a pleasure to talk with him.
In the past I have been very unhappy with other repair shops around town, but never unhappy with Unlimited Service. There is a trust there that they are doing what is needed to get your vehicle running again, and that it will turn out right.
They even have a couple loaner cars that may be available if you need that.
In the future when I need work on any vehicle, I will certainly return to Unlimited Service.

Went over there in Oct 2013 for a brake job to the front brakes. They did a thorough inspection and came up with a fee of $ 1,241.00. Couple weeks later I went to the Volvo dealership and got the front brake job for $ 400. Watch out for fake reviews.

The guys knew I don’t know much about cars, but I knew the brakes needed to be replaced. Left my car for a quick quote they lied to me and told me I needed unnecessary replacement parts. They took me for a fool a tried to over charge me for work I believe they never intended to do. After talking to friends took my car for a second opinion and was shown what needed to be done and it is much less than what they tried to tell me. Never take your vehicle to them they will over charge you.

we were driving a van through on our way up into Canada. we smelled and then found a gas leak. we found unlimited service was open on Saturday were there at 8 a.m. as they opened the next morning. despite their full schedule, they were more than willing to check out the van. after their quick assessment they found a major gas leak. they let us know that it was probably unsafe to drive and told us that they would take care of it immediately. within a few hours they called us up with the repairs at a reasonable cost. they had us back on the road quickly and were quite friendly throughout the entire process. thank you so much for all of your help, your great service, and your friendliness.