Integrated Eyecare

Dr. Ellement is a great doctor and makes me feel very comfortable. I know my eyes are in good hands. Very good frame selection as well.

Awesome place! Everyone was friendly, professional and on time. I would highly recommend them

the customer service here is top notch, they go way above and far beyond. the selection is great, the doctors and assistance give you great care.

They are always extremely friendly and helpful. Easy enough to get an appointment. Very clean office and knowledgable staff. Dr. Scott is very effecient yet friendly. I’ll definitely keep going there.

Excellent doctor and staff. Professional, caring and great communication. So proud that we have such wonderful eye care in Bend!

Fantastic visit. Great staff and loads of confidence in the Doc. Very professional and thorough. Fantastic explanations of test results in a way that I could easily understand.

From out of town. Made appointment same day as requesting appointment. Excellent treatment. Very patient oriented and very helpful. Solved the problem. My wife and I would have no reservations about going back or recommending to others..

I read the Google reviews for this clinic and they had the highest rating of 4.4. I was surprised to see they weren’t rated higher on Unilocal.
I am in Bend on vacation and had an immediate need to see an optometrist and they welcomed me with open arms!
I was very nervous to get my eyes dilated and they were very accommodating and understanding. The staff was friendly and the doctor made me feel very comfortable to ask as many questions as I needed.
I would recommend!

Today was my first time at Integrated Eyecare. The people were friendly and helpful. The doctor seemed knowledgable and answered all my questions. I also got to see the pictures they took of my retina on the TV in the exam room. That was really cool! Everything seems clean and organized. I dont have anything to say about their pricing since my insurance covered my exam and the price of my contacts.
UPDATE: boy was it a hassle getting my prescription filled, but it wasn’t their fault. The doctor went above and beyond for me. This included getting me in the same day for an emergency appointment, calling the pharmacy to get them on track, and genuinely caring about my welfare. Thumbs up to the doctors and staff!

Both hubby and I wear glasses and between regular specs, reading glasses and sunglasses, we’ve purchased a lot of them over the fourteen or so years we’ve lived in Bend. A number of those purchases have been here, especially for my husband, and a Unilocal review is overdue. Pluses and minuses here, happily more of the former than the latter.:
1. PLUS — GOOD SELECTION OF FRAMES ACROSS THE PRICE SPECTRUM: from mid range to the lower end of upper range in lines including but not limited to Jones of New York, Kate Spade, Ralph Lauren, ProDesign, Sean Jean… the list goes on. We have found many choices for us that clock in for around $ 180– $ 200 (frames only — lenses additional). Prices go a hundred bucks or so higher at top of their options. They also have a small selection of value frames with frame special pricing (under $ 200 for frames with lenses included). We’ve never selected those but they seem a hard to beat deal if low cost is the most important driver for decisions.
2: PLUS — GOOD RANGE OF STYLES FOR PEOPLE OF ALMOST ALL WALKS OF LIFE: People of all ages and lifestyles seem to come here based on who we’ve seen in and out over the years, and so there are frames suited for audiences from kids through senior citizens. With the exception, perhaps, of the leading edge, hipster design lines. If you want high design frames suited for hipster wear and cost is not a concern, we’ve found the hippest collection of frames (like Bevel, ic! berlin and Oliver Peoples) can be found at Eyes on Wall.
3. PLUS — GOOD OPTICIAN TEAM: The friendly optical staff know their stuff from making frame recommendations for style to state of the art lens materials.
4. PLUS — FRIENDLY FRONT OFFICE STAFF, COMFY SPACE AND GOOD COFFEE TOO! The front office staff is friendly. As for office mechanics, the building has ample parking in a private lot and a comfy sitting room on the rare occasions when you have to wait. Not to mention — wait for it — great coffee including a make your own honest to goodness espresso machine. How’s that for a nice touch!
5: MINUS — FOLLOW UP ON ORDERS CAN BE A PROBLEM AT TIMES. Turnaround time on delivery of the finished glasses has been long on a couple of occasions. In one case six weeks long to simply have reading glass lenses replaced. The piece of this that troubled us was that the staff had to be «chased» by the customer to inquire about the delay rather than being proactive to identify the source of the problem. Which turned out to be optical staff error. People make mistakes — no harm there. But t to make the customer have to make repeated inquiries before the source of the problem is identified and fixed, well «tilt» for that as customer service.