The Daily Bagel

This place is closed. Went here to use one of my coupons from my entertainment book, but they closed before I could use it: (

Both locations of The Daily Bagel in Beverly MA are now closed. The 2 spaces are being renovated. The new restaurants will be named the Board Room Café.

Apathetic staff. They start walking away in the middle of my order. Some have a bad attitude. Their order taking process needs work too. They are the only coffee shop in the Cummings Center so it seems like they could care less, they are still going to get the business… which they do. The line is unbearable sometimes.
Only reason they get two stars instead of one is because the food is halfway decent, when they get it right.

This is where I got my morning coffee everyday which was a short walk inside the building. Cummings Property ended up building a Finagel Bagel in the next door building which was nice as well. I was torn to stick with the same Daily Bagel. Good coffee, soup, and sandwich. Our catering service later was shutdown since our company couldn’t find reason with Daily Bagel and Finagel Bagel next door. Plus, you get a piece of pita or bread with your soup.

The staff is generally apathetic and are quite skilled at ignoring customers standing at the counter… even if there are four of them back there, doing little more than chatting and cleaning.
One out of every three orders I get is wrong and the last time it was wrong, the staff argued with me when I asked for a refund (the food tasted so foul I did not want another one). This surprised me because one can go to McDonalds, have them put ketchup on the burger instead of mustard, and they’ll take the sandwich back and replace it. I never got the refund but I won’t be going back either.
Unfortunately, they are the only place of this sort in the Cummings Center. I hope we get some other ‘café’ type place in here very soon. They’d only have to be reasonable priced or more customer oriented to thrive.

Slow Slow Slow that sums it up at the Daily bagel. I was next in line and 5 people behind the counter. I waited over 10 mins watching the staff walk buy me. Seems like that they all were helping the 2 other people that are before me with there orders. I walk out try to come back later.
On the days I get to give my order I have to give my order like 2 or 3 times. and sometimes it is still incorrect.
If the staff would learn how to multitask and pick up the pase and speed it up, wouldnt hurt to smile even when they are busy. They would have happy customers less complaints and more productivity and they will make more money.
Instead of serving 1 person per 5 mins they can serve 2 – 3 people in 5 mins.

Wow. I love lots of things about my office in the XCummings Center, and when i first started I thought the Daily Bagel would be one of them. It, in fact, turned out quite the opposite. Besides the fact that a trip to the Bagel will result in waiting for no particular reason, being charged a different price and having your order come out completley wrong, their is one thing that makes the Bagel truley ridiculous. The cream cheese. Yes, I said it the cream cheese. Do not ever order a bagel with cream cheese on it unless you would like 12 – 16 oz. of the stuff. They for some reason do not understand the concept of“lite” cream cheese, it generally looks like a tuna fish sandwich– Yuck. The coffee is always burnt, the staff is indifferent and the lady at the register doesn’t have a clue. Everytime I venture down there, I make a pledge to not come back, howeversometimes you have to suxk it up and take whats available!

Damn Unilocal doesn’t allow for a half or quarter stars. This place is awful. Service minded people stay far far away – this place is a service tornado – nobody cares about you or what they are doing it seems. This would be a great candidate for one of those improvement shows as everything seems to be wrong. Food is just passable, service sucks, not very clean and yet they have a steady stream of people because of their good location.
What a shame

Well, I’m sitting here, writing this review, and I’m online, free. Good.
Lady next to me, talking fervently to herself. Hmm.
A little dirty, ooo, customer’s order is wrong. Ambivalent response.
Didn’t get overcharged, good. Let’s see how long da food takes…
Ok, that was pretty quick. Wrap is passable.
Overall, not bad, not great, fine for a quick bite.

Well I work in the building, so I frequent «THE BAGEL»
I will agree that service is not always stellar-​but coffee is good (pumpkin spice, yummm) and cheap… one of the few things that is reasonably priced… some items are just too expensive because they know people go there for the convenience of it being in the Cummings Ctr. I like the Veg. options-​veggie burgers, lots of salads, etc and you have to admit, their menu has a TON of options. Food is fresh but the staff always seems in a tizzy and overwhlemed…
SO basically, good menu, ok food for b-​fast &lunch and you can’t beat not having to leave the building (if you work here) on a snowy/​rainy day to get a decent lunch! If you dont work here or NEED to be in the building, I wouldnt go out of my way to eat here, but hey, it does the trcik of being café style food-​and a very cute atmosphere!

If you like standing at a counter and being ignored by staff who purposefully don’t look up from their stations because they can’t be bothered, then this is the place you’ll want to visit for your coffee, baked goods, and sandwiches. In fact, the express line for coffee is slower than the general purpose line because none of the staff care to venture to that end of the counter. You can make as big a scene as you like, it just won’t matter.
This is easily the most disorganized short order/​quick serve operation we’ve ever witnessed. Watching the staff work a lunch shift is like watching that clip of the Hindenburg. The Daily Bagel is lucky to be located in the Cummings Center where their customer-​base represents a virtually captive audience. They’d never be able to survive in the real world.

Glad I’m finally getting a chance to post this.
The only reason I was going there in the first place was because my job was directly upstairs. The food was never more than OK, and too expensive. Service was SLOW (not that I was in a hurry, just saying).
Once I paid for a bagel in the morning with a $ 20 bill. I went back at lunch and ordered a sandwich, absent-​mindedly I paid for the sandwich with another $ 20 (plus the correct change) instead of using my smaller bills that I got in the morning transaction. The woman working the counter, who was always walking the line between sassy and rude, scoffed at me, rolled her eyes, and yanked the bill from my hand. I will NEVER go to this place again. If you’re going to treat me like a child, you’d better at least serve a halfway decent sandwich in less than 10 minutes.

This review will be a little lame, as I only go here for coffee and drinks — so I can’t speak about the food. However.. . they have a separate line for the just coffee and drinks people, and have always been prompt and gotten my orders right.
The coffee is tasty, the price is reasonable, quick friendly service, and of course convenient if you work or do business in the Cumming’s center.

This restaurant serves bagels, muffin, coffee, smoothies, salads, & wraps. I had a piece of their butter rum muffin, and it was delicious. For lunch, I had a thai salad with chicken (cold noodles, veggies, peanut sauce, warm chicken) and it was filling and good. However, I was not happy when the sticker on the salad said $ 4, but I paid $ 7 at the counter. Staff was friendly. Not a bad choice if you work in the Cummings Center, just watch the register!