Bob Evans Restaurant

This is a good breakfast or brunch place for outlet mall shoppers, with what you’d expect in terms of food and slightly above average service, even when it gets swamped.
I ate here last time with my wife and mother-​in-​law for a late brunch/​early lunch when we took a trip out to Birch Run to take advantage of a few holiday deals at the outlet mall. We were seated quickly and our orders taken right away, but they weren’t busy yet. We got our drinks right away, refills were flowing, but the food took a long time. Once we got it, my wife’s sandwich order was incorrect and it had to be sent back.
She was starving, all of us were, but we felt like we couldn’t begin eating without her having something right in front of her to eat, too. Thank goodness, our waitress got the re-​order in fast and her food was in front of her right away. It’s a good thing, because my wife is a real grouch when she gets hungry. Stay away.
I ordered breakfast, which was fair, but could have been better. I’ve had better from Bob Evans, but it wasn’t bad. The fried potatoes were a little greasy for my liking. My wife’s sandwich was fine, nothing to get crazy about, but my mother-in-law’s pot roast sandwich was too fatty. My wife had a side of coleslaw, which I tried. It was pretty good, not too vinegary. Again, the food was not bad, just okay that day. We’ve had better from this location before.
The restaurant was clean and our waitress very pleasant. She apologized profusely about the order error and even thought it was her fault until the cook cleared it up and admitted to mixing up the tickets.
We’ve stopped here for breakfast before. The pancakes were always good, but the eggs, whichever way they’re made, have been either really great or not good at all. It depends on who is cooking that day. The salads have been pretty good and the rolls, banana bread and biscuits are always good, very consistent with other Bob Evans restaurants. Their potato or beef vegetable soups have been pretty good, which is why we often get a soup and sandwich or soup and salad combo for a lighter lunch.
We did have the salmon dinner here before with glazed vegetables. That was actually pretty good and I would eat it again. The vegetables were glazed nicely and cooked just right. I hate overcooked or under cooked vegetables. That’s nasty, so I was pleased they were cooked the way I liked. The salmon was also cooked to my liking, very tender, as I would make it at home. The special butter that was served with it on the side was great.
A good value with good service.

Wanted to eat here but nobody would even greet and seat us. They were either sitting or standing at the counter. The place was NOT busy either. Only 4 customers in the place and I counted at least 6 waitresses. Not the first time this has happened at this location

This is my first time at this restaurant…
I ordered their Dinner special, with blackened fish. Their bread roll was so soft. and the desert chocolate sunday was good too. I liked their food and service, and the price was very reasonable.
Would definitely go there when I’m in that area…

I can’t give any stars (I have to do one) because we didn’t actually eat there. We waited 20 minutes in the lobby and then were seated. The waitress came to the table after 5 minutes to say she would be right with us. After 10 more minutes I saw that she was serving a table so I sat back down and waited, however she didn’t come back so we left.

Last week we whent to the restaurant and they were out of the broasted chicken and then they said they had to make more took about 50 minutes to get the food. So we decided to try them out agine, so we were going to order the broasted chicken and they said they were out agine but they had the white meat only. We were ordering the chicken when we asked if we had to pay the extra money that was for the dark meat when we found out the white meat was out too. They had no communication in the place between the cooks and the waitress. So we got some other food and ordered are bread and we got rolls and biscuits and the brought the rolls then we found out they were out of biscuits then we got our food witch was about 20 minutes after we got there. The waitress for got to bring us the soup and salad befor out food, then we asked if we could get more rolls and they were out of them. Also while we were there their was a husband and a wife and there mother that waited 15 minutes after all there food was up on the shelf and ended up leaving. Also the manger was a joke didnt try to help anyone and just sat up by the windo laughing with one of the waiters. Then the waitress brought out the salad and soup and forgot what went into the soup. So with it al said and done i will never go eat there agine. Beter to go to Applebee’s down the road.

I don’t know what is going on with this place lately. As a resident of Birch Run, I have eaten here dozens of times in the past. The last couple of times, I’ve had terrible service and even worse food.
My co-​worker and I (I work at the outlets) ordered salads as take out. I waited the suggested 25 minutes before I left to pick it up. Unfortunately, I used up my painfully short lunch break waiting for our food to come out. When I got back to the store, both of our orders were wrong, and we didn’t have time to go back.
My partner and I visited with our niece last night and I was happy that they weren’t busy. Only 6 tables of customers. I had time to count because it took almost 15 minutes for anyone to acknowledge our existence. We ordered the cheese curds as an app when we placed our drink order. 35 minutes later, when our dinners came out, I asked the server about our appetizer. She hurried up and brought them out, and when she sat them down, I noticed that they were overcooked, just like everything else she served us. They were SO overcooked that there was no cheese left, it was just burnt, fried batter, that I paid $ 6 for.
This place used to be a favorite quick dinner stop for us, but not anymore.

The meal was good and filling. I enjoyed the atmosphere. The staff was friendly and the restaurant and bathroom was clean. The only down side was that it took way too long to get our order. Other than that, nice little place!

Went by the give my daughter a snack and had no idea what to expect as I’ve never been to a bob evans before. It is kind of like a Denny’s. I prefered the layout and the prices were very good. The staff here was very attentive and the food came out at a good pace. Recomended.

Food was very good, however service was abysmal. Ordered our food 20 min before a gentlemen and he got his food and left before our food even came to our table. Pancakes are very good, eggs were nice. Coffee not too bad, a typical Big Boy restaurant.

HORRIBLE!!! WE arrived at here at 1:30 on a Saturday afternoon after shopping at the outlet. I eat at Bob Evans often and was very disappointed by this visit. It took about 10 minutes for someone to even acknowledge us even though the manager was less than 3 ft away clearing a large table. There were only a couple of people ahead of us and basically it was because the tables had not been cleared. After a short wait we were seated and we had to ask that they wipe the table off as there was food still on it. Then we waited at least 15 minutes for someone to serve us. The guy walked from the kitchen and stood at our table wiping his hands on his apron. He pulled a dirty napkin out of his pocket to wipe our drink order on. At this point we decided to leave because if this is how things were done here it made us wonder about the cleanliness of the kitchen. My niece proceeded to tell us she had a similar experience a couple days earlier and it took them over 45 minutes to bring her soup and salad after she ordered it. When she told the cashier about her disappointment she blew her off. This place needs to be cleaned up and get a better manager as it surely is the worst Bob Evans I have ever been to.

For being Bob Evans I was shocked at the service and food here. It was beyond my expectations. The assistant manager treated us like family, she talked with us and gave my kids free tshirts and cookies. I wish all restaurants had the staff as this Bob Evans does! I got the turkey melt and it was amazing. One of the best comfort foods I had in a long time! MY hubby got a mushroom burger that melted in your mouth! and for the first time both my kids finished their plate! (mini chocolate chip pancakes, and the other got eggs, toast and bacon)…I have been to other Bob Evans, but this one Really stands out. They really made us feel like family! I will always go back to this place when Im in Birch Run!

Normal Bob Evans fare, except this one had better than normal service and the food arrived in a decent time

Largest Bob Evans I have ever been to. We didn’t have to wait and you always know what you are getting when you go there.

It’s a good little breakfast stop before you deal with the insanity that are the outlets @ Birch Run. It’s a chain but it does feel extremely ‘country’ in there. I could’ve sworn I was back in Charleston, SC. Would never be my first pick (once again it’s a chain) but I have no complaints about the service or the food. Although I’m pretty sure the gravy from my biscuits and gravy was nuked to life…