Mini Of Birmingham

A trip here is a bad way to start a Saturday. My husband and I started our day of car shopping with a visit to Tom Williams Mini to test drive a used car we had our eye on. As soon as we got out of the car, he was on us! I say «he» because the salesman didn’t introduce himself and I still don’t know his name. He wasn’t much into service, just sales pressure and bad information. We had already located the car on the lot, so we told the salesman which car we wanted to see and it’s location. As we walked to the car, he told us how awesome and unusual the car was BUT we were told we couldn’t test drive the car because it hadn’t been serviced – we could only look at it and sit inside.. .So it’s listed for sale on your website, but I can’t drive it? Then he asked us repeatedly why we hadn’t brought our trade-​in with us today.. . Umm, because we aren’t up to that part yet. He disappeared into the building to get the keys. We waited and I was already irritated. When he came back, guess what?! Someone was coming this afternoon to buy the car, so it was now or never if we wanted it! He decided we could, in fact, drive it and he had constantly changing rules– «I have to drive it to the front of the dealership before you can drive it.» Then «I have to drive it off the property.» I think he just wanted to drive it and show off the car. Once we finally drove it ourselves, he continued to apply pressure throughout the drive– he wanted to know how far away we lived and how long it would take us to go home to get our trade-​in. «Remember, someone else is coming to buy this car, so this is your chance.» «Look how clean the car is, it’s in perfect shape.» Hmm, you mean all the dog hair on the B-​pillar and the ceiling? Ok. Not buying from you, you’re stressing me out.