NuImage Medspa

I have been going to NuImage for a couple of years now to get Tru-​Scultp and facial treatments. I recently saw one of the friends that I referred to the spa for Botox. She was very apprehensive about getting the injection and didn’t want a «frozen» look. I referred her here because it is not a spa where an esthetician gives the injections. Dr. Derderian, a DO, is the one who performs them. She was extremely pleased with her first experience and he did exactly what she wanted.
NuImage is also one of the very few facilities in the state that has Tru-​Sculpt available. Many people are familiar with Cool-​Sculpt but not with Tru-​Sculpt. I have tried Cool-​Sculpt and not only is it more expensive, but it cannot come close to targeting the small, exercise resistant areas that Tru-​Sculpt can. It also tightens and firms the skin, in addition to eliminating the fat tissue, which is not the case with Cool-​Sculpt. It can be used anywhere from larger areas to very localized spots such as saggy knees, upper arms and even the face. It is unbelievably effective!
The esthetician, Ramona, is wonderful at explaining the options for treatments as well as answering questions about the procedures and the Obagi product line that they carry. We recently discussed the spider vein on my leg and she explained how simple and inexpensive it was for the doctor to treat. He is a vascular surgeon that now specializes in removing spider and varicose veins. During my consultation, he was very clear about how some patients respond to the treatment faster than others. Also, being in the medical field myself, I did make sure to look around the room and noticed that they had the proper infection control and do take «universal precautions» which is standard among medical facilities.
I must add one other comment. I usually do not respond to people who do not deserve a response, but I just saw the comments from the one Groupon customer. According to my business owner aquaintances who deal with Groupon, the biggest complaint that they have is many of these customers do not read the fine print (which is not that fine and Groupon even entitles a section on the page called «Fine Print» LOL!) and then complain to no end about why they are entitled to get what they think they should get that was NOT part of the deal. They have also said that so many customers are aware of the fine print but try to use the coupon anyway and then make a scene if they do not get the discount. I really wouldn’t take this petulant rant seriously. NuImage is a professional business with a friendly, conscientious staff. They explain the procedures and the possible range of results very clearly and I will continue to refer my friends to this facility.

I had a spider vein treatment with Dr. Derderian that was very expensive ($ 350) and my legs do not look one bit better than the day that I walked in there. He was late to his office for my appointment by 45 minutes and the chair that he did my injections on didnt even have the paper that you sit on to keep it clean so I bled all over it. Probably not very hygienic for the next person. I told him how unhappy I was with no reduction in my spider veins and he just wanted to sell me more. I was very mislead. DO NOT GO HERE!

These people are TOTAL SHYSTER’S !! I had a Groupon and did not see the «fine print» that said it was only good for new clients. I had been to NuImage the year before. I would never have gone there (again) if not for the Groupon. In any event, I handed the Groupon to the girls at the desk. When I say «girls» I mean all under 25. They took me to the room and told me the Dr. would be in shortly. He came in and I handed the Groupon to him and he set it down on the vanity and as I left he handed the Groupon back to me. I then handed the Groupon to the girls and the desk and they informed me that I would have to pay double the amt. of the Groupon b/​c it was only for first timers and that the Groupon didn’t apply to me. REALLY ??? Why did you not say something to me before I went in to see the Dr.? AND — why did the Dr. not speak up and tell me the Groupon did not apply to me when I handed it to him? The girls told me not to worry b/​c Groupon would reimburse me. NOT !! It had to be cancelled within 3 days or it was no good. They just wanted my money and didn’t want to be honest with me about the Groupon. What could I do after he had already injected me with Botox? I had to pay double the amount of the Groupon and out of my own pocket. I didn’t expect that. AND I never got my money back from the Groupon like they said I would !! TOTALLY UNDERHANDED !! I will only go to reputable places that don’t play games and ARE HONEST and FORTHCOMING.
AND, by the way… Dr. Derderian is a vascular and thoracic surgeon !! HE IN NO WAY, SHAPE OR FORM should be giving out Botox. Leave that to the dermatologist’s and plastic surgeons !!! This is just Dr. D’s way of making a quick $$$ on the side by watering down the Botox serum and /​or giving scant amounts and making a lot of these GROUPONS ! It’s all a scam. You’re not getting your money’s worth. BUYER BEWARE !!!

I came here on a Groupon for Botox. I live in downtown Birmingham but have only passed this place, so I was excited to give it a try. The interior is really clean and professional. Right away I felt very comfortable and welcomed. The doctor actually told me I didn’t need enough Botox for the Groupon, so he could give me 6 units that would cost $ 60.00 and I should get a refund on the $ 109.00 Groupon. I was really impressed with this! Several medical spas I’ve been to in the past actually encourage me to get more services, so it’s refreshing to experience a place that has the best interests of their patients as their first priority. Because they were so awesome I’ve decided to give the Groupon to my mom, so she can experience what a great place this is as well. I would recommend it to everyone contemplating giving it a try!

I was very impressed with this facility and Dr. D is fantastic! Will definitely be coming back again and again

I can only speak to their laser hair removal services, which have so far been awesome. Courtney is a very talented at her job. I’ve had only 3 of the 6 treatments, and my legs are pretty much hair-​free.

Great service, friendly staff… Quick and easy appointment, very knowledgable and didn’t try upsell! I will be back!

I just called to make my first appointment for laser hair removal and the girl that answered the phone was not helpful at all and abrasive. Sounds like she hates her job or her life. NuImage should look into hiring a new person to answer their phones. Not a good first impression. I unfortunately have a groupon, otherwise I would be looking to go somewhere else.

I have been a client now for about 4 years or so. Dr. Derderian is a vascular surgeon, not some doctor that took a weekend course on botox and fillers. (yes, they really do have those). He really enjoys his work and patients. Always makes me feel like an old friend coming to visit. No long waits to get in to see him, in fact sometimes I’ve just walked in and he saw me right then. No long waits in an exam room either. Dr. Derderian is very conservative in his opinions and use of botox and fillers. He won’t do anything he feels in not necessary. I’ve had their instaglow several times, peel, microderm abrasion and laser genesis. Love those, great for the skin. I use the Zen Obagi products now that he sells. Courtney, the esthetician, is very knowledgeable about what each product does, what’s right for my needs and explains how the layers of skin are repaired by vitamins and acids. I’ve done laser tightening on my jowles. It take a few months for the skin to tighten, but it does. I love their line of Jane Iridale cosmetics too.
His office hosts beauty parties twice a year with reps from his various products and services. Very informative, beautiful spread of food and beverages, and chances to win prizes. I won Latisse two years ago. Big believer of that product now also. Best part, No Pressure to buy anything. Staff is professional and friendly. I am a loyal client now and would recommend them to anyone!

Dr D and his Team are engaging and so knowledgeable! My experiences here are always exceptional. Clean. Warm. Inviting. All this AND they are nice ! I come to this spa every time I am in town! Enjoy

BEWARE! BEWARE! I bought a groupon for Botox and on August 23 I had my appointment. I notice on October 13 yesterday that when I squint I still have these lines between my eyes. At over a month I should not be able to move that area. This is a rip off probably because it was a groupon. I’ve had Botox before I shouldn’t be able to move between my eyes it should last about 4 months. This doctor is a rip off and a crook. I should not have to come back for a «touch up“because you diluted the Botox. I will never come back here again. I hope no ones gets ripped off like I did. They will not even redo it if you don’t come back within two weeks. RIP OFF

I have been a patient a NuImage for almost 3 years.
Doctor D very talented and conservative– which I thoroughly appreciate. I utilize the spa for many services and have referred over 10 personal contacts of which I have received thanks over and over again. I even send a friend in for botox and doc let her know she really did not need it– that to me was really impressive. She walked out without spending $ 1– but will definitely be back when the time calls for it because of his professionalism. The med spa is in a very nice area and is very pleasant inside with a comfortable lobby area including Keurig coffee and sweets– just what every woman needs. The staff including Courtney and Hayley are very helpful and knowledgable. I plan to continue my services for years to come (and possibly add some as that become necessary, haha).
PS– Bring change for the meter! Also stop into my favorite boutique– Lola B just a few doors down before or after any service.
Enjoy!

So, I visited NuImage a few months ago after other dermatologists couldn’t seem to get rid of my acne. I waited to post this review to see how the results were compared to my investment. I invested in a peel and about $ 300+ in products. I was at my «point of pain» with this problem. I was very unhappy with the way I looked and prepared to invest money to get rid of it. The doctor was straight forward, honest and no nonsense. Kaitlyn was friendly and knowledgeable. I am pleased to report that my skin is SOOOOO much better. I am 100% satisfied with the results. I plan to go back to address some other skin issues (dark spots etc…). I am entirely grateful for their help.

I drive from Dearborn where we have an over abundance of this type of service. Dr D is amazing and honest! I will be back

I bought a groupon for one area of botox, the doctor would not use more than 12.5 units. The standard for the glabella according to Allergan the manufacturer of botox is 20 units per area, and more is typically used in the glabellar. I have used botox for 4 years and have used 22 — 25 units in this area. He would not even let me purchase additional units for $ 9 as stated on the Groupon deal, he said I didn’t need them. I knew that the 12.5 wouldn’t hold, he said come back if you are not satisfied, and it is not holding. At 2 months and 10 days I called to advise that my frown was back and active and he said «sorry, it is too late to do a touch up, all I can do is retreat the area at full price.» The typical length of time for treatment is 3 months. I was three weeks short of the three months and it had worn completely off. I will never go back there or refer anyone there. I would suggest beware.

Horrible service and lasers that don’t work are camouflaged by a pretty interior. Don’t get swayed by this Med Spa’s location. I prepaid for 6 sessions and didn’t use my last one because the service was so horrible and the laser didn’t affect my hair growth in the slightest. The technicians were all over the place every time I came in. They mixed up my charts more than once, had me waiting (once for 35 minutes) every time I came in and would claim to leave confirmation messages and never did! They seemed very inexperienced overall and were unapologetic when they messed up. Customer service is not their thing. Do not waste your money here. Even with a Groupon, this place is not worth it.

It’s hard to get an afternoon appointment, but they are open on weekends. The facial was amazing. It was relaxing and made my face glow.

Found this place through groupon. Saved quite a bit of money on my Botox compared to my last place and they also take brilliant distinctions rewards! Super plus! Appointment was quick and easy. Waiting for the Botox to take affect, I have a feeling I may need more.

I bought a groupon for Botox and was so pleased with the doctor, Dr. Derderian, and the results. I have gotten Botox a lot in the past and this doctor was a pro. I will be back! He was able to give me less Botox and better results than other places.

On Sep 5 I bought a Groupon with Nuimage Medspa for six permanent hair removal sessions. I was given the appointment for the first session on ¹⁰⁄₁₃ and that same day was scheduled the second one for ¹¹⁄₁₇. 1 day before the appointment they called me to postpone the appointment one month later because the machine broke down. Two days before the appointment they called to cancel again because the machine was still broken and said they were calling back when it were fixed, that never happened. I had to call back and I was given the appointment for February !!! 4 month after the first session when it is supposed that you have to repeat every 4 weeks for the treatment to work. During all that time they didn’t get a replacement for the broken machine or offered an alternative treatment or something to compensate me. Finally I decided to talk to Groupon about what was going on and they refunded me 100% of my money so I could start my treatment over with a company that cares about their customers.