Was told the name of the company is Thin Air Communications by realty company but they refer to themselves as White Communications on the phone. They provided false information when discussing installation for internet and DirectTV. They failed to tell me anything about installation fees when I specifically asked about them. Was then told they couldn’t do anything to make up for their mistakes. Cherry on the top was when I tried discussing this with their employee, Vivian, she very unprofessionally hung up on me. After multiple attempts to call back she finally picked up my call again and tried to blame me saying I was cursing at her. I used the word«crap». She then hung up on me again. I’ve never had such poor customer service and lack of accountability from a business.