TireZoo

These guys were awesome – they were very helpful and gave me a good price. Both my husband and I had great experiences. We will be back!

I have been a loyal customer of TireZoo All Season Tire Co. for a year or two, but today they really showed some absolutely terrible service. I called in the morning to request an appointment for later that day to switch some summer tires for some snow tires (which I had previously bought from this place). They said call back at 11. I called back at 11 and talked to them– they said even though they were pretty busy they could definetely take me in at 4:00.
I took half the day of work off, drove from Northeast Mpls to Bloomington after collecting my tires from storage to arrive at 4 as promised. When I showed up I was greeted immediately as if they were annoyed that I was even there. The same man who I had talked to twice that day told me they were «way too busy» to do it for me and even implied that I was less important of a customer because i wasnt buying new tires from them and was switching out old ones I bought from them the year before. He was extremely rude and even though I reminded him I did actually call twice to confirm he acted like I was in the wrong and told me to leave and come back another day. He actually even told me I was wrong and that I must have been confused.
Not once did he apologize. I understand if you are too busy, but then tell me that on the phone and dont make me waste work hours, driving and money coming to an appointment you can’t keep. And treat me the same as you would treat another customer regardless of how much money I would have been shelling out that day.
I had given these people my business because I liked that they were usually friendly to me and family oriented. Never again will I come here.
**They responded to my complaint by not apologize for their bad behavior, but again blaming the customer without taking any responsibility.

on 12/​20/​2013, I took my daughter’s car in as she needed new tires.
We were sold an «almost brand new» tire.
I will grant it deserves ONE star for having lasted a year.
My daughter’s car started riding rough so we took it to the shop. Keep in mind the auto shop doesn’t sell tires. This was yesterday, 1÷28÷15.
We were thinking it was shocks or something.
The mechanic said the issue was the tire. The SAME «almost new» tire. He was surprised it lasted this long. Said the tire was over 7 yrs old from what he could tell. It was literally falling apart and was a retread.
Of course she lost the receipt but I found the transaction on my bank account for the purchase to verify where we went.
I understand tires wear out, get punctured, etc and we did get a year’s worth out of it.
My complaint?
We were sold an «almost new» tire with plenty of tread and instead we received an OLD tire with new tread glued on and the tire didn’t wear out as a normal tire would but due to literally falling apart.
I won’t ever go back to this place or recommend it to anyone

This place is super helpful every time I go in. All the employees are smart and know what they are talking about. If it’s not to busy it won’t even taking them that long to change out your tires. If it’s busy it still won’t even take them that long.

I called and asked about a pair of tires (a particular brand, model and size) to match the not-​very-​worn ties on the rear of our car. I was told two such tires were on hand with ample tread (6−32nds) remaining.
I drove about 70 miles to the store and found one tire with good tread and the other near end-​of-​life (3−32nds); definitely not a pair to match up with mine.
I like the idea of recycling but a basic lack of respect for the customer will doom this store.

Called about getting a single used tire as a spare put on my rim. Got there and within 30 seconds some loud mouth sales piece of crap started up-​selling me with a bunch of TOTAL BS. I told him that would be posting my review online.