Nu Waves Salon & Day Spa

Have been going to NuWaves for at least 3 years, but will not be back. Was given a much shorter and different style cut than I requested. When I made appt. to have an adjustment made, I was made to wait at least 30 minutes with an appointment. Stylists explanation was that she didn’t know I had an appt, and didn’t hear front desk notify her that I was there. I told her I was very unhappy with the experience. I will not be back!

I bring my family here for the most amazing pedicures! We come here for the last five years for all our special occasions: my wedding, birthdays, Christmas, ect. It is worth the hour drive and the price!

best pedicures ever! Dont bring your feet anywhere else!

I still love this place.
Nicole has been doing my nails for 5 years. Sometimes acrylic, sometimes natural, sometimes Shellac polish. I typically only trust my nails to Nicole, as I am super picky and have some cuticle issues. Hands down, (no pun intended,) she is the best! I will say that Adrian was doing my nails for a while (because Nicole gave up acrylic) and she was great, too.

My husband has been getting his hair cut by Michelle for 6 years. My mom has been going to Michelle for cut and color for years as well. Michelle did my hair for my wedding. After bouncing around from salon to salon since, and being underwhelmed, I am finally returning to Michelle for cut and color.
I had a facial with Susan last year. It was fantastic. I hope they do another groupon so I can afford to do it again.
All in all, this is a great salon. It’s comfortable, super clean, and the prices are pretty reasonable for the quality of the services.

I had a terrible experience at Nu Waves. First, it is way, way over-​priced. Second, when I complained to the owner about the lack of courtesy, she was rude and obnoxious and told me I could take my business elsewhere. I will NEVER go there again!

had the facial/​massage groupon, which i scheduled separately. i was also given a hard time about scheduling. they had nothing available before the expiration and the first attempt i was essentially hung up on after being told to call the next day when the owner would be in. i put on my nicest phone voice and luckily she agreed to honor to groupon since i called (several weeks!) before the expiration.
the facial: i guess this was about par. afterwards my skin felt smooth but looked no different. the woman doing it definitely needs bedside manner tips. she wouldn’t really warn me when she was about to touch my face so i flinched every time, eliciting a heavy sigh from her. i never know what to write on the form where it says «why do you want a facial?» or however it’s worded – i circled «fine lines.» i guess i figured that would get me generic facial treatment. she reads this to me and asks how old i am, and i tell her 28. she literally scoffs and says, «honey just you wait!» but not in a friendly joking way, in a fairly rude way that made me pretty uncomfortable. i’m not used to being mocked by a total stranger.
the massage: i’ve gotten a lot of massages. i love them, i’m almost a connoisseur. this was… bad. like another reviewer says the room is a little sketchy and not overly relaxing or clean looking. my masseuse was a seemingly very nice older lady, not what i’m used to. i start on my back, another new one. she’s vaguely touching my limbs with very light strokes. it’s not a massage; it’s awkward. it goes on forever. i’m mentally begging her to let me turn over so she can work on my back. i’m worried she’s wasting all my time doing essentially nothing. i finally turn over and it feels very… unprofessional. for the first time i wonder if she’s a masseuse or just a random hair or manicurist covering a shift. almost immediately she’s sitting on a stool. as you can imagine, you can’t get good leverage and apply pressure sitting down. now this sucks. when she does stand, she’s leaning heavily on the table with one hand and just halfheartedly rubbing at my back with the other. with one hand! it’s like when a boyfriend or husband is giving you a crap backrub while he watches tv. honestly, i’ve never experienced anything like it. if you aren’t in good enough shape to even remain standing for 60 minutes, then you shouldn’t be giving massages. she only works on my back for a little while since so much time was wasted while i was on my other side. i left feeling angry and swindled and definitely very tense, moreso than when i went in. i ended up getting another massage somewhere else the next week. will never be back.

I have been going to Nu Waves for years and have always been provided with the most courteous and professional service. The staff is very nice and attentive to your needs. Nu Waves is affordable and with the variety of services they provide, you have a one-​stop full service salon. Well done!

I had a groupon for a massage and facial. I work until 6pm, so it was nice that they are open late, and I was able to fit in both.
Facial with Susan was amazing. She tailored a specific facial to my needs, was very professional, and gave me a few free samples at the end. It was peaceful and I will definitely go back to her for another facial.
Massage with Linda wasn’t AMAZING, but it was good. I’m thinking since I was her last client, she was a bit tired… but I didn’t feel nearly as much pressure as I needed. Yes, it was relaxing, but I won’t be going back there for a massage.
Front desk was attentive, helpful, and friendly.

I went to Nu Waves Salon and Spa because I bought a Groupon for a facial and a massage. When I went in and gave them my name and checked in the girl disappeared for 10 solid minutes. No one asked me if I needed help, no one gave me any updates on my services and I had to stand there awkwardly waiting. When she finally reappeared, she didn’t say anything, as in «they are finishing with another client, preparing the room, someone will be right with you».. . nothing. In my mind having a customer, especially someone new, wait for 15 min unattended with no updates or comments is unprofessional and a poor way to run a business.
When I got into the room for my massage I noticed stains on the ceiling tiles, there was dusty fake ivy wedged into the corners of the ceiling, the massage therapists personal bag of belongings was in the sink making me feel like she was just stopping by for this service and not a true staff member. Lastly, the flat sheet on the massage table had some stains on it. The room looked like they had a closet that they werent using and said «Hey! We can give massages in there.» At that point I almost left.
Every massage and/​or facial that I have ever had (and i’ve had many) I have had to fill out forms regarding allergies, previously broken bones, injuries (past and existing) health issues, medications, trouble areas, requests etc. Not only was I not given a form, no one asked me any question, prepared me for anything or explained what they were doing. Additionally, I was rushed from one room to the next with no break and no down time. The massage room and the facial room are right next to where they provide pedicure services so while you are trying to relax in a quiet space there is a lot of loud noise right outside the doors.
As a whole the massage was decent, but the woman who gave the facial was extremely rough. I wouldnt say that the services that I received were necessarily bad, but the experience as a whole was not good. I felt very uncomfortable and rushed, and left more tense then when I went in. I think that Nu Waves does a great disservice to real spas by calling themselves «a salon and spa». I will not be returning, and I would not recommend this business for «spa» services to anyone.

Great place very friendly not stuffy good prices as well good hours