Cozy Noses Bed & Breakfast For Pets

I’ve used Cozy Noses on three separate occasions. We have a two year old Welsh Corgi. They take great care of him, feed him and attend to scheduled play time. Whenever we pick him up, we always hear about positive interactions and despite him being very upset going he always seems happy when he’s picked up.
Pro-​tip, scheduling a grooming session on day of pick up = picking up a nice smelling, groomed dog.
Also, they can arrange late pick up (7pm) on certain days. I along with several other pet parents did late pick up.
Highly Recommend

We travel a lot and thought we found a great place to board our dog. The first time she went there she came home with lots of cuts and her nose had skin scraped off. We were told she was fine and it was from putting her nose under the fence. When they said that I told the front desk she was supposed to have had a sheet metal sided pen as she is not good with other dogs. Never got an answer to that. We gave them another try and all seemed to be well. This third time however, August 2014, was another problem. A few days after we got back from travelling our dog came down with kennel cough. We took her to the vet to confirm and get medication which cost me $ 139. Our vet said it was definitely the kennel since she doesn’t interact with any other dogs as she is dog aggressive. He suggested I call the kennel so that I may receive some compensation as other clients who have used other kennels have gotten reimbursed. I did call and spoke with Carol. She told me the owner refused to speak with me or to refund us any money as he felt he was not at fault. Also, that there has never, ever been one case of kennel cough in all the years they have been in business. I was floored. Cleary something is up. I explained to her that both her and the owners answer was very unprofessional. I asked the name of the owner and she said she was hesitant to provide me with that. What? What kind of a business owner would not allow his/​her name to be used? Furthermore, I can get the info right off of google. She then went as far as to blame the vet asking why my dog’s vaccinations did not protect her against kennel cough! Can you believe it? She said the vets meds are probably expired and that’s what happened. I spoke with her a bit more and clearly she was a very passive person who should not be representing the owner. I have never, ever experienced this from a business. As someone who has worked in sales for many years, customers are your business and without them you have nothing. I told her because of her and the owners’ response I will no longer do any business with them. I also have friends who use them who will not use them either. A simple refund of even one nights boarding, $ 30, would have sufficed and I would have probably continued to do business with them but no more. I guess they don’t need it.
I also relayed what transpired to my vet and he was clearly not happy that he was being bad mouthed and for no apparent reason. His vaccinations are recorded and tracked. HE will also no longer recommend them.
So in closing, if you don’t care for your dog bring them here.

Cozy was recommened to us when our puppy Bosco was at his 1^st vets visit as a good place for his vacation, while we took ours. We stopped in with no appoointment and got an immediate tour of the whole facility. It was a place I wouldn’t mind staying. Clean, big, and plenty of space to run and play. Well it’s 7yrs later and Bosco goes at least twice a year for vacation and almost every month for a Saturday «spa» day, which includes a bath and some time at «camp». The only thing I can think of better than the facilty, is the people who work there. we have recommended Cozy to several friends and family and they all agree. By the way Bosco will see you Saturday for the «spa»!
Thanks, Mike & Pat & Bosco